Bud Brown Volkswagen

The customer service was excellent but the diagnoses and related costs were not provided as requested. These were outside of the 40,000 service call related costs were not provided as requested. These were outside of the 40,000 service call More

Unlike their competition, Crown Volkswagen, they do not do a complementary wash and vacuum with oil changes. Coolant now leaks after service. No problems with this prior to the oil change that occurred jus do a complementary wash and vacuum with oil changes. Coolant now leaks after service. No problems with this prior to the oil change that occurred just 2 days earlier. More

Bud Brown Volkswagen made the car buying easy and stress free. We felt comfortable working with everyone because of their professionalism and friendliness. We love our new vehicle! free. We felt comfortable working with everyone because of their professionalism and friendliness. We love our new vehicle! More

We had a great experience at Bud Brown. When looking for an Atlas, we found other dealers in the area to have fewer options available. Bud Brown had a great inventory and made it easy to walk away with the an Atlas, we found other dealers in the area to have fewer options available. Bud Brown had a great inventory and made it easy to walk away with the Atlas we wanted! More

As always so impressed with the high level of customer service and professionalism demonstrated by your service department. Both Steve and Tom made everything very simple and painless. Thanks guys service and professionalism demonstrated by your service department. Both Steve and Tom made everything very simple and painless. Thanks guys More

Mark Burkenmper is an outstanding salesman . Helped me with all of my questions and was patient even when I went back and forth between two cars . If I ever get another car I definitely will go to Bud Bro with all of my questions and was patient even when I went back and forth between two cars . If I ever get another car I definitely will go to Bud Brown and see Mark again ! More

Corrected my concern I would like to thank Max and the folks at Bud Brown. I had expressed a concern on my auto purchase and they responded promptly and corrected my conce I would like to thank Max and the folks at Bud Brown. I had expressed a concern on my auto purchase and they responded promptly and corrected my concern. Thank you for your quick action it was very much appreciated! More

We are happy with the service we received and the Atlas we bought. Chris did a great job listening to our needs and did not try to sell us anything else. Thank you Chris we bought. Chris did a great job listening to our needs and did not try to sell us anything else. Thank you Chris More

Great costumer service! The staff were friendly, professional and very knowledgeable! Even during these tough times, there was no pressure. The sales team truly wanted to help.. thank you! professional and very knowledgeable! Even during these tough times, there was no pressure. The sales team truly wanted to help.. thank you! More

This was my first experience with VW, having previously owned Honda, Acura, and Jeep vehicles. Overall, the level of service was outstanding from my initial online inquiry fielded by Smokey to the multipl owned Honda, Acura, and Jeep vehicles. Overall, the level of service was outstanding from my initial online inquiry fielded by Smokey to the multiple test drives facilited by Max and finally the deal negotiations and closing with Max, Jerry, and Julie. I look forward to being a Bud Brown VW customer for many years to come. More