Bud Brown Volkswagen

Service writer Steve is superb. Prompt, accurate, detailed. He has the needs of his customers uppermost in his mind. I always ask for him when I get service at Bud Brown. I like the personal relati detailed. He has the needs of his customers uppermost in his mind. I always ask for him when I get service at Bud Brown. I like the personal relationship. More

Seamless Car Buying Experience! So many times I have gone to car dealerships and I know more about the vehicles than the salesman does just by doing simple research. Chris was differ So many times I have gone to car dealerships and I know more about the vehicles than the salesman does just by doing simple research. Chris was different; he knew everything I could possibly want to know about the car we were interested in. That, along with his friendly personality, made the experience seamless and exceptionally better than any other car we have ever purchased. Everyone else we dealt with was very friendly and courteous as well. Will for sure come back for our next car purchase! More

Great customer service! We did not feel pressured to purchase and they were able to find a car that suited my picky husbands needs! Even though it was getting late and they were closing up they did not purchase and they were able to find a car that suited my picky husbands needs! Even though it was getting late and they were closing up they did not rush us thru the process! More

Very friendly. Great customer service. No hassle buying. Highly recommend the sales & service team. The follow up calls after completed sale is an added plus. Highly recommend the sales & service team. The follow up calls after completed sale is an added plus. More

I don’t get the sense that they are customer centric. We had a check engine light on and I was the lid the reason it was on due to the oil cap not being on tight. That was not the case and then I was charg had a check engine light on and I was the lid the reason it was on due to the oil cap not being on tight. That was not the case and then I was charged extra. That may or may not have been warranted but the delivery and tone was horrible. More

Had a great experience at Bud Brown. Max took care of us and was a pleasure to work with. Took the time to explain everything to us and was able to get us in the car we wanted and at a price within our budg and was a pleasure to work with. Took the time to explain everything to us and was able to get us in the car we wanted and at a price within our budget. More

Service Great job servicing my vehicle, but please don't require for 25 word essays on my service experience, seems a little over the top. Thanks! Great job servicing my vehicle, but please don't require for 25 word essays on my service experience, seems a little over the top. Thanks! More

Jesse was very helpful and accommodating given the current situation we are in. He made the test drive process easy and more low pressure than under normal circumstances. I would highly recommend work current situation we are in. He made the test drive process easy and more low pressure than under normal circumstances. I would highly recommend working with him and Bud Brown. More

Atlas First time buying car on internet everyone made it very easy and simple would highly recommend this dealership to anyone not stressful in any way First time buying car on internet everyone made it very easy and simple would highly recommend this dealership to anyone not stressful in any way More

Wonderful and kind people to work with and help with purchase. Great job Max and Rick. Thank you both! Special shout out to Missy for all her help and guidance when we needed it. purchase. Great job Max and Rick. Thank you both! Special shout out to Missy for all her help and guidance when we needed it. More