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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

July 02, 2020

Helpful I had a problem with the car and they worked hard to fix it and the follow thru was excellent. Good job by all the employees at Bud Brown More

by marcia
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Steve Hill, Kelly Adams
Jul 02, 2020 -

Bud Brown Volkswagen responded

Marcia, thank you for the 5-star review! It was our pleasure to work with you here at Bud Brown Volkswagen. If you ever need anything else, don't hesitate to come back and see us again!

July 02, 2020

First Time at Bud Brown VW for Service I recently started working at a new job near Bud Brown VW, so this is the first time I've gone anywhere other than Lee's Summit or Northtowne VW for s More

by Dallas3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Jul 02, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are pleased to hear that you had a good first experience with us at Bud Brown Volkswagen, and we will certainly let Norman know that you appreciate his help. We look forward to your next visit!

July 01, 2020

Car towed to dealer.they were able to fix it in 48 hours.items for repair were in stock. Work done in an efficient manner. More

by linedrivet
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jul 01, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are grateful that we got the opportunity to work with you here at Bud Brown Volkswagen. If you ever need anything else, don't hesitate to come back and see us again!

July 01, 2020

My husband and I were extremely pleased with our experience at Bud Brown VW! Our salesman Max did a wonderful job showing us options within our price range and ultimately helping us choose the perfe More

by SAMANTHA.GARRETT.KC
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
Jul 01, 2020 -

Bud Brown Volkswagen responded

Thank you for the review, Samantha! It was our pleasure to work with you and your husband here at Bud Brown Volkswagen, and we will certainly let Max know that you appreciate his help. Enjoy your new vehicle!

July 01, 2020

Car is a leased vehicle and it has prepaid maintenance on the term of the lease. Service was great as always. Had an oil change at 10,000 miles. More

by N
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Steve Hill, Jerry Arns, Rick Pringle, Jesse Tinker
Jul 01, 2020 -

Bud Brown Volkswagen responded

Thank you for posting a review about your recent oil change! We love to hear that you received the five-star service you've come to expect from the Bud Brown Volkswagen team. We are grateful for your continued support!

June 29, 2020

Jason W. was great to work with, he was honest, knowledgeable and very efficient. I appreciated the time he spent with me throughout the process. More

by HPEEKE
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Jason Wattree
Jun 29, 2020 -

Bud Brown Volkswagen responded

"Honest, knowledgeable and very efficient" are all words we love to see! Thank you so much for trusting Bud Brown Volkswagen with this purchase. We are very glad that Jason could assist you and we wish you safe driving.

June 27, 2020

We have bought 2 cars now from This dealership. They have taken care of our first car and trust they will for this new one. They stayed late to complete the sale whereby another dealer told us sorry we are c More

by BearcatKurt
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thank you so much for your repeat business! We are happy to hear that you can depend on our team for five-star service. Enjoy your new vehicle and hope to see you back at Bud Brown Volkswagen for your first oil change!

June 27, 2020

Wonderful efficient service with a smile! Bud Brown VW accepted a competitors coupon no questions asked. Brand new battery installed in 30 minutes. AAAAAAAAAAAA AAA More

by KERRYOTOOLE
Recommend Dealer
Yes
Employees Worked With
She’s not listed!!! Shame! Wonderful service agent!
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen, Kerry. I am glad to hear that our service team got your vehicle a new battery so you could get back on the road quickly!

June 27, 2020

Everyone was so kind and helpful! I appreciated that they gave me time to make a decision and I didn’t feel pressure. My best car buying experience ever. Thanks! More

by SJGATORS
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Max Harrell, Jerry Arns, Chris Matheny
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thanks for taking the time to review Bud Brown Volkswagen! We're glad to hear that your experience with us was so enjoyable.

June 27, 2020

I can’t say enough about the the great people in service department. Service advisor was very friendly and welcoming. Really felt part of the VW Bud Brown VW family. More

by BT
Recommend Dealer
Yes
Employees Worked With
Not sure of name but lady at checkout was really friendly as well, Kelly Adams
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen! It's wonderful to hear that our team provided you with a seamless service visit. See you next time!

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