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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

July 07, 2020

I always appreciate the service and respect I’m given when I bring my car in for service. Thanks Norman for enduring the rain to bring me my car. More

by KROLLINS0
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
Jul 07, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving a review. Our Bud Brown Volkswagen team is committed to providing customers with excellent service and it is great to hear that Norman was so accommodating even in the rain! We look forward to taking care of you during your vehicle's next appointment.

July 07, 2020

Tom was fantastic to work with. He kept me updated and informed throughout the process. My car was ready on time as promised. Great service!!! More

by HB0
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jul 08, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to share your five-star experience at Bud Brown Volkswagen! Tom is definitely an invaluable member of our service team. We hope to see you again when it's time for your next tune-up!

July 07, 2020

Mike and the crew were awesome. Our second car from Bud Brown and I recommend them without hesitation. They really do care about you getting the car that fits you. Not just selling you a car. More

by ldecker88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pringle, Tom Mabe, Mike Burkemper
Jul 08, 2020 -

Bud Brown Volkswagen responded

Thank you for continuing to support Bud Brown Volkswagen. We are so grateful to have your business and appreciate you taking the time to share your feedback. I'm glad to hear that Mike was able to find you a perfect second vehicle- congratulations & safe driving!

July 06, 2020

Jason was the best! This was our family's second VW that we bought from Jason at Bud Brown. Our experience was truly phenomenal and could not have been treated any better More

by BRADY_POSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Jul 06, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with Jason here at Bud Brown Volkswagen. We will certainly let him know that you appreciate his help!

July 06, 2020

I was somewhat surprised that my prepaid service was questioned. Needs a better system to track what was either paid for or negotiated. The service person I dealt with made it seem like he did me a favo More

by swilli72
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Jul 06, 2020 -

Bud Brown Volkswagen responded

I'm sorry for any mix-up that may have happened during your recent visit. We want to make the service process simple and I appreciate you bringing this concern to my attention. If you would be willing to share additional details, I would be glad to take your call. Thank you, Kelly Adams - Service Manager - (913) 393-8140

July 05, 2020

Shannon Strong gave us excellent help in buying the vehicle we wanted. Where we going to look at other dealership after Bud Brown, but we decided not to go to the ot More

by Gloria R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong, Rick Pringle
Jul 06, 2020 -

Bud Brown Volkswagen responded

Hi Gloria, thank you for reviewing the wonderful experience you had with Shannon at Bud Brown Volkswagen. While we couldn't work out a deal this time, we hope that we get an opportunity to take care of you in the future.

July 04, 2020

Great buying experience, I would recommend them to anyone. The selection of used vehicles was very nice. The sales team was very helpful and patient. More

by ANTHEM.ELECTRIC
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Ty Van Buren, Kelly Adams, Tom Mabe, Mike Burkemper
Jul 06, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen! It is great to hear that you enjoyed your visit with us and we hope that we get the chance to work with you again.

July 03, 2020

Purchasing my certified pre-owned VW was a Good experienced. The salesman, Mike was laid-back and completely helpful from test drive to dive-away. The place was clean, modern, and the atmosphere More

by Slowtrain
Recommend Dealer
Yes
Employees Worked With
Can’t recall the name of business dept. lady but she was great as well., Pete Egeland, Max Harrell, Mike Burkemper
Jul 06, 2020 -

Bud Brown Volkswagen responded

Thank you for working with the Bud Brown Volkswagen team. We're committed to getting customers into the perfect vehicle and I am glad to hear that Mike took care of you! Enjoy your new ride.

July 03, 2020

We had a very enjoyable buying experience!! Our salesman Chris was very professional, knowledgeable and helpful!! Only downfall is that’s it was so far from our house. More

by GIBSONM033
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Chris Matheny
Jul 06, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a five-star review. I am glad to hear that Chris was such a pleasure to work with. We hope that we get the chance to take care of you in the future!

July 03, 2020

Very helpful in allowing me to test drive multiple vehicles. Willing to negotiate on price, too! This is the third vehicle I have purchased from Bud Brown. More

by TIM.ROSEKC
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Max Harrell, Jerry Arns
Jul 06, 2020 -

Bud Brown Volkswagen responded

Thanks for sharing your feedback. At Bud Brown Volkswagen, we strive to take excellent care of guests and I am glad to hear that always comes true for you. We are grateful for your loyalty and wish you safe travels in your new vehicle!

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