Back

Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,405 reviews

July 22, 2020

Tom was friendly, courteous, and answered questions. Willingly researched what he didn’t know and got an answer for me. Comfortable waiting area. Phil Brown takes employee and customer safety seriously. More

by LANG.JANEC
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Tom Mabe
Jul 23, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to share your feedback. We want every customer to feel 100% confident in our services so we're thrilled to hear about your experience with Tom. It is a pleasure to have your business at Bud Brown Volkswagen!

July 21, 2020

Came to dealership to originally look at a honda. Salesperson had us look around and we found a volkswagen tiguan. Immediately fell in love. Salesperson walked us through every aspect of the car and More

by COLINMALONEY2001
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Smokey Peters, Chris Matheny
Jul 21, 2020 -

Bud Brown Volkswagen responded

Your review has us smiling, Colin! We love to hear that you fell in love with your new Volkswagen Tiguan and got into a deal that makes sense for you. Thank you for sharing these details so that others will know what it's like to be a guest with us at Bud Brown Volkswagen. We appreciate your five stars!

July 21, 2020

Always easy working the people at Bud Brown VW This visit to Bud Brown VW was for a fuel filter replacement on a TDI engine. All went well and in-out within 30 minutes. More

by Jeff in Olathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jul 22, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It was our pleasure to service your vehicle here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

July 19, 2020

A great car buying experience My husband and I recently purchased a car from this dealership. Our overall experience was really great. Our salesman, Jason, was extremely knowledg More

by DONNAJRILEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Norman Kearney, Jason Wattree
Jul 20, 2020 -

Bud Brown Volkswagen responded

We're grateful to hear that you and your husband had such a positive car-buying experience at Bud Brown Volkswagen, Donna! It's wonderful that Jason and the rest of the sales team came together to make the process so friendly and attentive. We wish you both many safe and happy miles in your new-to-you vehicle!

July 18, 2020

Never have had poor service! Simple oil change this time but always done well. In this time of COVID, social distancing is in place. Appreciate this!! More

by JULIA.GARRETT
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill
Jul 20, 2020 -

Bud Brown Volkswagen responded

Julia, thank you for leaving Bud Brown Volkswagen a five-star review! It is so great to hear that your experiences with our service department are consistently enjoyable. We look forward to taking care of you next time!

July 17, 2020

From start to finish salesman MIKE BURKEMPER went above and beyond in assisting me in finding a vehicle that met my needs, and wants. He made the process enjoyable and engaging.. BUD BROWN has a great sele More

by SHERMAN S
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Mike Burkemper
Jul 17, 2020 -

Bud Brown Volkswagen responded

Sherman, thank you for the review! We are so glad you enjoyed working with Mike and our team at Bud Brown Volkswagen. We wish you safe driving in your newly purchased vehicle!

July 17, 2020

I’ve bought two CPO VW’s from Bud Brown. The car buying experience is painless and easy. Let’s not forget their service department. It is top-notch. Friendly, knowledgeable and best routine maintenance pri More

by Chip
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
Jul 17, 2020 -

Bud Brown Volkswagen responded

It makes our day to hear that, Chip! We aim for the highest level of customer satisfaction, so we're thrilled to hear that you keep coming back to Bud Brown Volkswagen for all your service and car-buying needs. We love that we've been able to put you in not just one but two certified pre-owned vehicles, and that our service team keeps delivering an exceptional experience. We're so grateful to have you as a loyal customer!

July 17, 2020

Great Talked to 3 people, R. Pringles, Max Harrel, Julie Loveless all knowledgeable about buying the car, great service all were helpful made sale go well. More

by VMG.MARIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Harrell
Jul 20, 2020 -

Bud Brown Volkswagen responded

Thank you for the stellar review! It's wonderful to see that our team here at Bud Brown Volkswagen took great care of you and made the buying process go smoothly for you. Congratulations on your new vehicle!

July 16, 2020

Pretty easy to work with once it was explained what was needed. Was good at letting us know how it was coming along. Took care of warranty company directly. More

by SMNCKL
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jul 16, 2020 -

Bud Brown Volkswagen responded

Thank you for taking time out of your day to share this feedback! We are happy to hear that you received communicative service form our team. If any future issues should arise, Bud Brown Volkswagen will be here to help.

July 16, 2020

Oil change prices have gotten too high. Will be finding a more cost effective alternative. I have enjoyed working with Steve . Times are tough and need to save money. Brent More

by BKAPP
Recommend Dealer
No
Employees Worked With
Steve Hill
Jul 17, 2020 -

Bud Brown Volkswagen responded

We are sorry to hear that. We do shop ourselves against the competition and have found that we are usually one of the most cost effective shops for full synthetic oil changes (which most all VW's require). Where ever you go for service, please make sure that the correct oil for your vehicle is being used. We appreciate your business and will continue to be here for any of your future needs.

...
39
...