Back

Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,405 reviews

July 28, 2020

I brought my son in to purchase his 1st car! Missy was excellent in making sure he was taken care of and received the best deal within our budget. Thank you! More

by hlscarlett78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Jul 28, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review Bud Brown Volkswagen. We're proud to have been a part of your son's first vehicle purchase and are glad to hear that Missy was so helpful! On behalf of everyone, we wish him safe driving.

July 28, 2020

Always very polite and get me in right away. Missy ,my sales person always takes a little time to say “hi” and how are you. It is a very pleasant experience. More

by JOLYNBROOKE
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Jul 29, 2020 -

Bud Brown Volkswagen responded

Hi Jolyn - We are so happy to hear that you enjoy your visits with us at Bud Brown Volkswagen! Thank you for your continued support and kind review. We look forward to working together for years to come.

July 27, 2020

Everyone was very helpful during our car shopping and purchasing process. mike made sure we received all the information need to make our choice in cars. More

by KRISTIRBRUNE
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Jul 27, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! It was our pleasure to work with you here at Bud Brown Volkswagen, and we will certainly let Mike know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

July 27, 2020

I dropped off my GTI on Saturday morning for an oil change, tire rotation, and wiper blade replacement. I received a coupon for this from the dealership in my email, so I figured I’d give Bud Brown a More

by BlueLabel
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
Jul 27, 2020 -

Bud Brown Volkswagen responded

We are so happy to have earned your business! At Bud Brown Volkswagen, our team works hard to deliver the highest-quality service, and it means a lot to hear that this was reflected in your visit. Thank you for taking the time to leave a review and we are looking forward to working with you again!

July 26, 2020

Excellent Experience My experience at Bud Brown Volkswagen was excellent. Everyone was so professional and explained the whole process thoroughly. I highly recommend pur More

by Elana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Missy McConnell
Jul 27, 2020 -

Bud Brown Volkswagen responded

Elana, thank you for sharing your feedback for Bud Brown Volkswagen! It is great to hear that everything was taken care of as customer satisfaction is our goal. We hope that we get the chance to work with you in the future!

July 24, 2020

It was my first time buying car from a dealership and they made it enjoyable. Even though I was out of state they made the buying process quick and easy. More

by CHRISTIAN.EDWARDS2000
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Smokey Peters, Jeffrey Condrey
Jul 24, 2020 -

Bud Brown Volkswagen responded

Hi Christian - We are honored that you chose Bud Brown Volkswagen and that we were able to assist you with your purchase! It is so nice to hear that your experience was enjoyable and stress-free. Congratulations and we hope you love the new car!

July 24, 2020

My questions were answered about the car I looked at and bought, I got a decent trade-in, and all the people involved were respectful. More

by VICTORIAGCANTRELL
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Rick Pringle, Mike Burkemper
Jul 24, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are grateful that we got the opportunity to work with you here at Bud Brown Volkswagen, and we hope that you continue to enjoy your new ride!

July 23, 2020

Very pleased with our buying experience. Everything was 5 stars dealing with Mike B, he's an excellent salesman. He is someone I would buy any vehicle from just because of the way he treats customers. Je More

by Joshua
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Smokey Peters, Jerry Arns, Mike Burkemper
Aug 12, 2020 -

Bud Brown Volkswagen responded

Joshua, thank you for the review and feedback. While I am pleased to hear that Mike took good care of you, I am concerned by your comments regarding the financing process. I'd like to speak with you directly about what happened to ensure that we are living up to our friendly and accommodating values here. Would you consider giving me a call? Thank you, Rick Pringle - General Sales Manager - (913) 393-8120

July 22, 2020

I got there and had the wrong date written down for my appointment, they worked me in the same day and were able to get my car back to me on the same day. More

by Adam
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jul 22, 2020 -

Bud Brown Volkswagen responded

Hi Adam, it is great to hear that our team was so accommodating as taking care of customers is our priority. Thank you for your confidence in Bud Brown Volkswagen!

July 22, 2020

Nice, fast service as usual. Kelly was very helpful. Went over the service receipt in detail. Was just in for an oil change. Just routine. More

by GREG.RECTOR
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Jul 23, 2020 -

Bud Brown Volkswagen responded

Greg - Thank you very much for coming to Bud Brown Volkswagen for all your auto service needs! We are happy to hear that Kelly provided helpful service. We hope to see you for your next oil change!

...
38
...