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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

July 31, 2020

Excellent service, good attention, and very professional health and safety Covid protocols. I took my other vehicle to the Nissan shop the same day and I was disappointed there. Kudos to your team for ta More

by GUSCROCKER
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Jul 31, 2020 -

Bud Brown Volkswagen responded

Hi Gus, thank you for trusting the Bud Brown Volkswagen team. The safety of our guests and employees remains top priority for us and I am glad to hear that you were comfortable during your visit. We look forward to working with you in the future!

July 30, 2020

Great experience. All those involved were very courteous Great experience. All those involved were very courteous and professional. I appreciate all you did to help me purchase the exact car I had been l More

by NICKDULING
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Smokey Peters, Jerry Arns, Rick Pringle, Jason Wattree, Jesse Tinker
Jul 30, 2020 -

Bud Brown Volkswagen responded

We are so happy to hear you found the perfect car, Nick! The Bud Brown Volkswagen team is glad to have been of assistance throughout the purchasing process. Congratulations on the Volkswagon Beetle Convertible and we hope to see you again down the road!

July 30, 2020

The service was good, but slower than promised. I was told 1.5 hours for an oil change and tire rotation or it could be much faster if I skipped the wash. It was an hour before my car even went in to ge More

by CHADBRIDGMAN
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Jul 31, 2020 -

Bud Brown Volkswagen responded

Hi Chad, I am so sorry to see that your visit took longer than anticipated. It's never our intention to cause an inconvenience and I will be sure to discuss your feedback with my team. We look forward to offering you a more seamless experience next time. Thank you for your business, Kelly Adams - Service Manager - (913) 393-8140

July 29, 2020

So pleased that I purchased my certified pre-owned Sportwagen TDI from Bud Brown. Tom in the service department has been great to work with on the few warranty issues that my VW has had. I will buy fr More

by CRUZCTRL1
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jul 29, 2020 -

Bud Brown Volkswagen responded

Thank you for the five-stars! At Bud Brown Volkswagen, it is our goal to make the purchasing process go smoothly, and we are so happy to hear this was reflected in your experience working with Tom. We hope you enjoy the new car and we are looking forward to working with you again down the road!

July 29, 2020

I had my car serviced here yesterday and it went smoothly. They did everything they said they would and It was ready when they promised. Thank you More

by BOGRADY
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jul 29, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting the Bud Brown Volkswagen service department with your vehicle. We are committed to taking excellent care of guests to ensure you get back on the road quickly and I am glad that came true for you!

July 29, 2020

Good service and love they wash my car! Wish you could make appointment to cut wait time but when I did come in was very happy with how quick and easy it was. More

by Mary A
Recommend Dealer
Yes
Employees Worked With
Sorry didn’t catch his name or see him here but he was excellent.
Jul 29, 2020 -

Bud Brown Volkswagen responded

Mary, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to service your vehicle here at Bud Brown Volkswagen, and we look forward to your next visit!

July 29, 2020

Great experience. Fast and easy to work through all the paperwork to trade in car and buy a new one. The people were also extremely friendly and made the whole experience very enjoyable. More

by NECKERT21
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Jul 29, 2020 -

Bud Brown Volkswagen responded

Thanks for taking the time to leave a review! There's nothing we love more than hearing you had such an efficient and enjoyable buying experience. Congrats from everyone at Bud Brown Volkswagen on the new car!

July 29, 2020

Tom, Jerimiah. & Bridget checked my Golf R in for oil & filter change. I bought a qt. of oil to keep in car. I'm pleased with service & parts availability. Also, the plastic bag over shifter was apropo for More

by JAYH1037
Recommend Dealer
Yes
Employees Worked With
Jeremiah in parts., Tom Mabe
Jul 29, 2020 -

Bud Brown Volkswagen responded

Thank you, Jay! We are very glad to hear that you were satisfied with the service during your recent oil and filter change visit. We appreciate you trusting us with your Volkswagen Golf R and look forward to serving you in the future at Bud Brown Volkswagen.

July 29, 2020

Superior service, better than I could ask for car and great price . Also a lot of included warranties Everything someone could ask for in a sales man too. Bud Brown VW rocks More

by k.dangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Jul 29, 2020 -

Bud Brown Volkswagen responded

Reviews like these are music to our ears! We are so happy to hear that you had such a great experience at Bud Brown Volkswagen. Enjoy the new car and we hope to see you back for your first oil change!

July 29, 2020

Tom was very professional. He answered all of my questions and didn’t try to sell me any unnecessary services. I appreciated that. I also appreciated Tom reminding me about the upcoming deadline on More

by SMB1147
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jul 30, 2020 -

Bud Brown Volkswagen responded

It's great to hear that you received straightforward service from Tom and our Bud Brown Volkswagen team. Thank you for allowing us the chance to assist you! We look forward to working together in the future.

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