Back

Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,405 reviews

August 06, 2020

Our salesman was very helpful and didn't pressure us at all. He was patient and thorough. We didn't feel rushed or like just another sale More

by KATIETAYLOR729
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jeffrey Condrey
Aug 06, 2020 -

Bud Brown Volkswagen responded

Customer service is our top priority at Bud Brown Volkswagen, so it means a lot to hear that you had such a great experience! We appreciate your business and hope you enjoy your new car. Many safe and happy miles!

August 06, 2020

Good then bad. Servicemen told me I can't come back unless I removed my topper which is the same height as your suv. I won't be coming back to your dealership. More

by BYABLUN
Recommend Dealer
No
Employees Worked With
Tom Mabe
Aug 07, 2020 -

Bud Brown Volkswagen responded

I believe that there was some misunderstanding, as we would not tell a customer that you could not come back in for service. What was stated was that we might have to end up removing the roof luggage carrier for it be raised high enough on our car lift to be able to work on your vehicle which will take more time. If you would like to discuss this situation further, please contact the Service Manager directly at 913-393-8140.

August 06, 2020

I just bought my first new car , and I glad that I decided to use Bud Brown dealership for that. Car itself is good and provides much more than competition within same price range. Sales consultant is More

by MAXIM.SIRYY
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Aug 07, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! It was our pleasure to work with you here at Bud Brown Volkswagen, and we are honored that you chose to come to us for your first new car. We hope that you continue to enjoy your newly purchased vehicle!

August 05, 2020

Friendly and knowledgeable staff. Tom kept me informed through the whole repair process and if something needed to be ordered. Look forward to doing more business with the Bob VW. More

by SABRINAKAY31279
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Aug 05, 2020 -

Bud Brown Volkswagen responded

Sabrina - It's great to hear that Tom kept you updated throughout the repair process and earned your five stars. Thank you so much for coming to Bud Brown Volkswagen! We are glad to know that we'll have the chance to work together in the future.

August 05, 2020

It was clean, they were taking all the COVID 19 safety precautions, service rep was nice. Service didn’t take very long. I was really happy with my experience. More

by AMMOS
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Aug 05, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! Customer safety is our number one priority here at Bud Brown Volkswagen, and I'm happy to hear that we lived up to our values during your visit. If you ever need anything else, don't hesitate to come back and see us again!

August 04, 2020

I was very pleased with this dealership from the start when I called to ask about the VW cars and specials. I was very happy with our salesman Mike, he was very nice and professional. Mike was able to mak More

by RUTHHARTWICK
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Ty Van Buren, Mike Burkemper
Aug 05, 2020 -

Bud Brown Volkswagen responded

Ruth, thank you for reviewing us. At Bud Brown Volkswagen, it is our goal to take excellent care of customers and I am glad to hear that Mike id doing his job right and found you the best option. We wish you safe travels in your 2020 Volkswagen Tiguan!

August 04, 2020

Missy was quick, knowledgeable and a pleasure to work with. I’d gladly buy my next vehicle from her as she made the experience enjoyable as it can be! More

by ltsmith2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Aug 04, 2020 -

Bud Brown Volkswagen responded

We're so proud to have gained you as a loyal customer! It's wonderful to hear that Missy made your car-buying experience so friendly and efficient. Thank you for choosing Bud Brown Volkswagen, and we hope you're enjoying your new vehicle!

August 04, 2020

I absolutely loved missy! She’s the best salesman we ever worked with and would definitely come back to her for any future car needs. More

by URSULAHANAE
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Aug 04, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! It was our pleasure to assist you here at Bud Brown Volkswagen, and we will certainly let Missy know that you appreciate her help!

August 03, 2020

Thank you for always taking good care of my car! It took longer than I would have liked but I understand that everything is backed up right now! More

by JORDANBESS
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
Aug 03, 2020 -

Bud Brown Volkswagen responded

Hi Jordan - Thank you so much for your support and understanding! We appreciate your past business and are so happy to have earned it again this time. Many safe and happy miles from all of us here at Bud Brown Volkswagen!

August 03, 2020

I went in for an oil change and they took my right knee without an appointment and got it all done in about 30 minutes. Really great service. More

by tardis_mini
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Aug 04, 2020 -

Bud Brown Volkswagen responded

Thank you so much for coming to Bud Brown Volkswagen for your oil change! We are delighted to hear that you were back on the roads in a timely manner. Have a great day!

...
36
...