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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

August 13, 2020

Sales rep was nice and helpful, very unorganized, chaotic, wasn’t sure who or what to talk too. Got a car, no gas and key battery dead More

by BROOKEH1981
Recommend Dealer
No
Employees Worked With
Max Harrell, Jerry Arns
Aug 28, 2020 -

Bud Brown Volkswagen responded

Brooke - we strive to provide shoppers with a seamless experience so it's hard to see this feedback. I apologize if your visit did not live up to our high standards. Our team is always looking to improve so if you would be open to discussing the details with me, please give me a call. Thank you, Rick Pringle - General Sales Manager - (913) 393-8120.

August 13, 2020

Bud Brown VW was great to work with! I received an immediate response to my inquiry about a vehicle. The staff members were all polite and efficient. More

by LORACLARK21
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jesse Tinker, Mike Burkemper
Aug 13, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! It was our pleasure to assist you here at Bud Brown Volkswagen, and we hope to see you again sometime!

August 13, 2020

Mike was great! Very willing to work with me in purchasing my new VW Atlas. Will definitely think of Bud Brown first in the future of car buying. More

by CHELSEA_ELYSE
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Aug 13, 2020 -

Bud Brown Volkswagen responded

Hi Chelsea - Thanks for taking the time to share and for shouting out Mike! We are thrilled to hear that he was able to help get you into your new Volkswagen Atlas. Congratulations on your purchase and we hope to see you back at Bud Brown Volkswagen for your first oil change!

August 12, 2020

Courteous, Professional and thorough We have been using Bud Brown for our VW service for our cars for seven or more years. The service staff exceed expectations on each visit. (With a spe More

by SDDIETZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Aug 12, 2020 -

Bud Brown Volkswagen responded

What can we say to thank you for your seven years of business? Wow! All of us at Bud Brown Volkswagen are lucky to have you as customers and appreciate this kind feedback about Steve and our team. Have a great day!

August 12, 2020

Jeffrey was very helpful. Easy person to work with. I found what I wanted. I will recommend going back to him with anything. Good salesman More

by KARLAS
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jeffrey Condrey
Aug 12, 2020 -

Bud Brown Volkswagen responded

Thank you for your great review of Jeffrey and Bud Brown Volkswagen! We are overjoyed to hear that you found the right vehicle for you. We hope that you absolutely love it.

August 10, 2020

My wife and I decided we needed more room and traded in our Jetta for a 2020 Tiguan! We do not have the greatest credit but they were still able to get us a great deal that was right in our price range. Th More

by LUKCOLLICHIO
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns
Aug 10, 2020 -

Bud Brown Volkswagen responded

We are thrilled to hear that you had such a great purchase experience at Bud Brown Volkswagen! Thanks for sharing and congratulations. We are wishing you many safe and happy miles in your new 2020 Volkswagen Tiguan!

August 10, 2020

We decided to look at VW cars thanks to friends of ours who gave them glowing recommendations. We weren't disappointed at all. Customer service was excellent at Bud Brown, as was our salesman, Chris. They More

by MICHELLEYODER8
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Aug 11, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! It was our pleasure to work with you here at Bud Brown Volkswagen, and we will certainly let Chris know that you appreciate his help. Providing straightforward and accommodating service is always the goal for us, and it means a lot to know that we lived up to our values. We hope that you continue to enjoy your newly purchased vehicle!

August 07, 2020

Service is always excellent. Knowledgeable service writers and technicians. Very friendly staff throughout. Parts had to be ordered and painted and everything was done in a very timely manner. More

by RANDI.DAVIS76
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Aug 07, 2020 -

Bud Brown Volkswagen responded

Hi Randi, thank you for posting about your experience with the Bud Brown Volkswagen team. We're grateful for your confidence in us to always get the job done! It is a pleasure to have your business and we look forward to seeing you next time.

August 06, 2020

Very knowledgeable. Answered my questions and performed an inspection of my tires, breaks, and oils. Even a complimentary wash. Will recommend Bud Brown to friends. More

by CURTIS.PETITT
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Aug 06, 2020 -

Bud Brown Volkswagen responded

Hi Curtis - We appreciate your recommendation! It is wonderful to hear that the team was able to get the job done. Thank you for choosing Bud Brown Volkswagen and we hope to see you back next time!

August 06, 2020

I came in for a 10,000 mile oil change. I was very pleased with the service from the time I arrived through completion of the service. They did an inspection on my vehicle and went over everything wit More

by DPugh
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Aug 06, 2020 -

Bud Brown Volkswagen responded

We are thrilled to hear that you had such a high-quality experience at Bud Brown Volkswagen! Thank you for taking the time to share. Safe travels and we are looking forward to working with you again down the road!

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