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Bud Brown Volkswagen
Olathe, KS
2,405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 18, 2020
Great service & great people. Buying the car was a very easy & pleasant experience & their service department is wonderful. Again the people & service is great. Easy to make an appointment & very accurate easy & pleasant experience & their service department is wonderful. Again the people & service is great. Easy to make an appointment & very accurate estimate for time & cost. More
by RUTHDIECKMAN
Verified CustomerEmployees Worked With
Steve Hill
August 18, 2020
Enjoyed working with Jeff! Not a lot of Atlas inventory but he went out and found what we wanted somewhere else. Great communication. That’s it! but he went out and found what we wanted somewhere else. Great communication. That’s it! More
by MWLOEHR
Employees Worked With
Julie Loveless - Finance, Pete Egeland, Jeffrey Condrey
August 17, 2020
Good experience all around...Missy was very nice and seemed very knowledgeable on the Volkswagen value offering. We are very happy with our purchase. Thanks! seemed very knowledgeable on the Volkswagen value offering. We are very happy with our purchase. Thanks! More
by BRENTNOHL14
Employees Worked With
Missy McConnell, Jerry Arns
August 17, 2020
Every time I bring my Tiguan in for service, everyone is so helpful. Service is friendly and fast! I definitely would recommend Bud Brown Service. so helpful. Service is friendly and fast! I definitely would recommend Bud Brown Service. More
by HOLLYLYN2000
Employees Worked With
Steve Hill, Tom Mabe
August 16, 2020
The overall experience was easy and effortless. They made something that was causing me a lot of stress a very fluid process. I felt confident in my decision through the process and not pressured. I ended up something that was causing me a lot of stress a very fluid process. I felt confident in my decision through the process and not pressured. I ended up with a nice, clean vehicle at a fair price that I should be able to depend on for years. Chris was really great to work with and took any pressure off of the process. He followed through every step of the way. Would highly recommend him and the dealership. More
by Morgan S
Employees Worked With
Chris Matheny
August 14, 2020
I stopped in to the dealership. I did not have an appointment. I I had the service department order me a new headrest. Steve the service writer helped me right away and turned my car over to a techni appointment. I I had the service department order me a new headrest. Steve the service writer helped me right away and turned my car over to a technician that put the headrest on and I was in and out of there in less than 30 minutes More
by dennisogrady012
Employees Worked With
Brian Ogrady and Jeremiah in Parts, Steve Hill
August 14, 2020
Overall it’s a pretty low pressure dealership with kind staff. Some missing attention to detail when it comes to keeping cars clean and tidy and getting them fully cleaned after the sale. Like many dealers staff. Some missing attention to detail when it comes to keeping cars clean and tidy and getting them fully cleaned after the sale. Like many dealers, time is certainly not “of the essence.” More
by BWS57
Employees Worked With
Chris Matheny, Mike Burkemper
August 13, 2020
Really liked the car I bought but this is the first car of many that I have bought that didn’t come with a full tank of gas and I had to purchase floor mats. I asked the sales manager to throw in mats but of many that I have bought that didn’t come with a full tank of gas and I had to purchase floor mats. I asked the sales manager to throw in mats but he said I could purchase them at his cost. I ended up buying them at a different VW dealer. Also Jeffery was a great sales person and even detailed the car himself. Don’t you have a detail crew?? I came very close to canceling the whole deal the next morning when I picked up the car. I am hoping if I use your service department they will give me good service. More
by HODGE_RICK
Employees Worked With
Jerry Arns, Jeffrey Condrey
August 13, 2020
2nd VW I have bought from BudBrown. Great people , no pressure love the Atlas we bought. COVID made it almost impossible to find the vehicle we wanted but thanks to the relentless effort by the Chris Mat pressure love the Atlas we bought. COVID made it almost impossible to find the vehicle we wanted but thanks to the relentless effort by the Chris Matheny and the sales staff we got exactly what we wanted. More
by CHANSBERRY
Employees Worked With
Max Harrell, Jerry Arns, Chris Matheny
