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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

August 26, 2020

Tom was great! I appreciate his honesty and customer service. This is a great service department and always trust them. Thanks for the great care. More

by crogers110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Aug 26, 2020 -

Bud Brown Volkswagen responded

Reviews like this one always make our day! We're thrilled to hear that Tom and the rest of our service department always take such good care of you and your vehicle. Thank you for being a loyal Bud Brown Volkswagen customer!

August 26, 2020

They did a great job diagnosing my vehicle's issue and we're very informative about the process. They were also done with my car quickly and on time as promised. More

by JOSHDSHEPARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
Aug 26, 2020 -

Bud Brown Volkswagen responded

Hi Josh - We are thrilled to hear that you had such a transparent and successful service experience at Bud Brown Volkswagen! Thank you for taking the time to share. Safe travels and we hope to see you again next time!

August 26, 2020

The service department was very helpful with my problem I like to come in to a service department where it actually look like they cared and wanted to fix my problem with my car. Very friendly also and I rea More

by MANNYD2333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Aug 26, 2020 -

Bud Brown Volkswagen responded

Hi Manny, thank you for posting about your experience with our Bud Brown Volkswagen service department. We strive to meet the needs of customers and it makes us happy to see that came through to you!

August 26, 2020

Jeff, Jason, and Smokey were awesome! They were very patient and just very nice gentleman. We actually ended up purchasing two vehicles in two days. More

by RUNNERMOM74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Jerry Arns, Jason Wattree, Jeffrey Condrey
Aug 27, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen and for giving a shout out to Jeff, Jason, and Smokey! We're proud to have earned your business and we wish you safe travels in your new vehicles.

August 25, 2020

We found exactly what we were looking for in the price range we needed. With financing options that exceeded my expectations. Max Rocks, thank you! We couldn't be happier More

by SWORSHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
Aug 25, 2020 -

Bud Brown Volkswagen responded

Reviews like this one always make our day! We're thrilled to hear that Max went above and beyond to get you a great deal on your dream car. Thank you for choosing Bud Brown Volkswagen!

August 24, 2020

Super easy process! VW credit is super easy to work with and made the hassle of finding your own bank with a good rate non Essential. You can’t get better than their rates even on a used vehicle. More

by TDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Aug 24, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting Bud Brown Volkswagen with your business. It is our priority to find the best option for customers and I am glad that came through to you!

August 24, 2020

Great experience with Bud Brown Volkswagen. There was no pressure, friendly staff. They helped me with all my questions and requests. Absolutely best dealership in KC Metro area. More

by 7HUGHESNAJERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
Aug 24, 2020 -

Bud Brown Volkswagen responded

Thank you for sharing your feedback for our Bud Brown Volkswagen team. We strive to provide customers with excellent experiences and I am glad to hear that you were taken care of!

August 24, 2020

Our sales rep Chris went above and beyond to make our experience at Bud Brown amazing!! He was patient and knowledgeable, all while making the experience enjoyable. Love my new Jetta More

by Hannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Aug 24, 2020 -

Bud Brown Volkswagen responded

Hi Hannah - Thank you for sharing! It is wonderful to hear that Chris went the extra mile to make your experience so great. Congratulations on the new car and we hope to see you back at Bud Brown Volkswagen next time!

August 24, 2020

Great dealership. Highly recommend contacting Jeff for sales. I’m sure we will be back when the time is needed for a new car. Thanks More

by MWLOEHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie a 5 star, Jeffrey Condrey
Aug 24, 2020 -

Bud Brown Volkswagen responded

It was our privilege to assist you and we truly appreciate you taking time to recommend Jeff. Thank you for being part of the Bud Brown Volkswagen family!

August 24, 2020

Great service even with all the challenges of Covid-19 - Good job. Jason was super helpful through the whole process. I would definitely come back & see him again! More

by JON.BEALS.KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Aug 25, 2020 -

Bud Brown Volkswagen responded

We're so proud to have earned your confidence, Jon! It was our pleasure to make your visit safe and attentive, and it's wonderful to hear that Jason really went above and beyond. Thank you for trusting Bud Brown Volkswagen with your business!

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