Bud Brown Volkswagen

My sales person was very helpful and informative. He helped me get the car I wanted at a reasonable price, and showed me how to use navigation, open sun/moon roof, etc. He thanked me by text and voicema helped me get the car I wanted at a reasonable price, and showed me how to use navigation, open sun/moon roof, etc. He thanked me by text and voicemail, offering further assistance. More

Scheduled the service easily. I was able to get it in when I wanted to. They're always courteous. Also able to do the install and the part for less than I was originally quoted. when I wanted to. They're always courteous. Also able to do the install and the part for less than I was originally quoted. More

The customer service at this location was outstanding! I visited many VW dealers and this dealership was far superior to the others. I made a decision to buy a vehicle from Bud Brown because I found the sta visited many VW dealers and this dealership was far superior to the others. I made a decision to buy a vehicle from Bud Brown because I found the staff trustworthy & transparent. More

The service department is excellent. I would highly recommend them to anyone looking to have their VW serviced. They know VW's better than anyone in KC. recommend them to anyone looking to have their VW serviced. They know VW's better than anyone in KC. More

Awesome and Patient staff. Everyone was so kind. I Came in and bought a car on the same day. I will definitely be back come time for my next purchase. in and bought a car on the same day. I will definitely be back come time for my next purchase. More

Everyone was friendly and willing to help. I like that there was no pushing me into anything. Highly recommend this dealership and will go back when I am ready for another there was no pushing me into anything. Highly recommend this dealership and will go back when I am ready for another More

Jason helped us get into a low mileage and affordable VW Passat! We are happy with our purchase and would buy again from this exceptional staff! Passat! We are happy with our purchase and would buy again from this exceptional staff! More

Steve was amazing to work with. I can honestly how impressed I am with the service department and the thoroughness of inspecting. Explaining to customers like myself and even showing things you may no impressed I am with the service department and the thoroughness of inspecting. Explaining to customers like myself and even showing things you may not know. Definitely going above an beyond. Would highly recommend anyone to get service done here. More

Overall it was a good experience, problem was it took around three weeks to complete the transaction and the communication flow in the process could have been better. Chris was an excellent sales rep. around three weeks to complete the transaction and the communication flow in the process could have been better. Chris was an excellent sales rep. More

I worked with Jeff and he was absolutely amazing! 5 stars isn’t enough for him. He was patient, didn’t force me into anything, and found me exactly what I wanted! The whole process was a breeze. I would reco isn’t enough for him. He was patient, didn’t force me into anything, and found me exactly what I wanted! The whole process was a breeze. I would recommend anyone to him! Thank you, Jeff! More