Bud Brown Volkswagen
Olathe, KS
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Always feel good about the service and that my car is being taken care of correctly. Thank you to everyone who helped with my oil change yesterday. being taken care of correctly. Thank you to everyone who helped with my oil change yesterday. More
Steve, my usual service advisor is awesome, however, for this service appointment Steve was working with someone else and I had to deal with Kelly, apparently the service manager. From the get go I felt he this service appointment Steve was working with someone else and I had to deal with Kelly, apparently the service manager. From the get go I felt he was condescending and put out that he was dealing with me and I felt overly defensive. Not a good experience, to say the least. 4 star rating is for Steve alone...otherwise this would be 0 to 1. More
Went in to have car road worthy for a 500+ mile trip. Steve Hill got me checked in & car ready to go. Tires rotated, fluids checked and topped off, new wiper blades (came in handy on Labor Day in MN & WI Steve Hill got me checked in & car ready to go. Tires rotated, fluids checked and topped off, new wiper blades (came in handy on Labor Day in MN & WI) and a new cabin air filter! I was ready for my road trip! As always, GREAT service!!! More
Easy transactions. Will def come back. Any incentives for referring people? Jeff was happy to assist and ver patient. I got two compare two vehicles. referring people? Jeff was happy to assist and ver patient. I got two compare two vehicles. More
Good work but took bit more time than expected ! Refreshments in the waiting lobby should have be better , very limited options and less space for waiting ! Refreshments in the waiting lobby should have be better , very limited options and less space for waiting ! More
The engine light came on outside Albuquerque but we continued driving to KC where Bud Brown VW was able to solve the problem and got our Tiguan back on the road. continued driving to KC where Bud Brown VW was able to solve the problem and got our Tiguan back on the road. More
Very good experience.Friendly,fair.pleasent.Missy was great.Jeffery was also very good.I would recommend the place to a friend.Love my car great.Jeffery was also very good.I would recommend the place to a friend.Love my car More
We made a point buy our second VW from bud brown. We loved our first one, a CC, and their service department. The second, a Golf, is fun too and promises to be a terrific car. Our sales person Max, se loved our first one, a CC, and their service department. The second, a Golf, is fun too and promises to be a terrific car. Our sales person Max, service manager Steve, are both good communicators, fair and trustworthy. Bud brown offers extra services and stands behind their cars. More
A week ago, I knew very lttle about Volkswagen, but was curious and came in on a whim. Missy was fantastic. She listened to us, was very knowledgeable and helped steer us towards our needs and wants. I'd h curious and came in on a whim. Missy was fantastic. She listened to us, was very knowledgeable and helped steer us towards our needs and wants. I'd highly recommend her to anyone looking for a VW or any car. Thank you! More
Max was great! We greatly appreciated his knowledge of the vehicle we bought and the overall customer service at the dealership. Big thank you to Mr. Pringle also for helping us find what we were looking the vehicle we bought and the overall customer service at the dealership. Big thank you to Mr. Pringle also for helping us find what we were looking for! Thanks so much More