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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

September 14, 2020

Great service. Quick, reasonably priced, knowledgeable, friendly, and the car wash was an added bonus. Won’t be taking my VW to anyone else in the city. More

by debsinpv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill
Sep 14, 2020 -

Bud Brown Volkswagen responded

There are so many compliments in your review which we just love. Thank you very much and welcome to the Bud Brown Volkswagen family!

September 14, 2020

Most of my experience has been with the service department and they are very helpful, genuine, and give me great input. Whenever I have questions and need to make a service decision, they put my mi More

by Dealer Rater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridgette , Norman Kearney, Steve Hill, Max Harrell, Kelly Adams, Tom Mabe
Sep 14, 2020 -

Bud Brown Volkswagen responded

Thank you for sharing your feedback for Bud Brown Volkswagen. I am glad to hear that our team has always impressed you during your service visits. We hope that we get the chance to work with you soon!

September 14, 2020

It is always a pleasure doing business with the personnel at Bud Brown VW. People are always courteous, friendly and efficient. Pricing is competitive and I feel that having work performed at the dealership More

by Rick S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Rick Pringle, Kelly Adams
Sep 14, 2020 -

Bud Brown Volkswagen responded

Thank you, Rick, for reviewing Bud Brown Volkswagen! It is a privilege to have your business and we look forward to taking care of you during your next service visit!

September 14, 2020

Awesome buying experience. The car was in perfect condition, with an extended warranty along with the life time warranty. Ask for Jeff. Probably the easiest and non pushy salesman I’ve ever dealt wit More

by IBANEZXROCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Smokey Peters, Jerry Arns, Jeffrey Condrey
Sep 15, 2020 -

Bud Brown Volkswagen responded

We couldn't have asked for a better review! It's fantastic to hear that Jeff and our finance team made your car-buying experience so straightforward and stress-free. Thank you for trusting Bud Brown Volkswagen with your business, and we hope you're loving your new vehicle!

September 14, 2020

Appreciate the honesty and communication of this service team! This time, unfortunately it took an extra day because the part that arrived was the wrong part. More

by SHEPHERD.TAMMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Sep 15, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving us a review! While I am sorry to hear that your service took longer than we had anticipated, it is great to know that you are so confident in our team to get the job done. We appreciate your business and hope to see you again at Bud Brown Volkswagen! Safe travels!

September 14, 2020

Outstanding buying experience from start to finish.. would recommend to anyone looking to purchase a new or used vehicle. Entire process was extremely streamlined. Best buying experience in past 15 year More

by MIDCO.INC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Sep 14, 2020 -

Bud Brown Volkswagen responded

Thank you for the glowing review! We appreciate you taking the time to share and are so proud to have earned your business at Bud Brown Volkswagen. Congratulations and we hope you enjoy your new vehicle!

September 14, 2020

Tom Mabe is service advisor extraordinaire. Thanks, Tom, for coordinating my vehicle maintenance and care. 2011 CC with 129k. Runs like a top thanks, in no small ways, to the professionals at BB VW. Fun More

by tim.davis.7509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Sep 14, 2020 -

Bud Brown Volkswagen responded

Tim, thank you for the review! We are so glad you enjoyed working with Tom here at Bud Brown Volkswagen, and we will certainly let him know that you appreciate his help. It is always a pleasure to service your 2011 Volkswagen CC here, and we look forward to your next visit!

September 14, 2020

My diesel VW Golf station wagon was due for a regular 10,000 oil change and routine servicing and I also needed to have a set of new tires installed plus new front wiper blades. This took a while but it More

by J_C_COLEMA.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Sep 14, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting us to get the job done. I will be sure to share your feedback with my team!

September 11, 2020

It was great working with, Jason. He was honest and made me feel welcomed. I showed up 3 hours before closing unannounced, and he treated me as if I had a scheduled meeting with him. Great experience, I don More

by corymcox7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Sep 11, 2020 -

Bud Brown Volkswagen responded

Cory, thank you so much for taking the time to share! We're very proud of our wonderful team here at Bud Brown Volkswagen and it's wonderful to know that Jason took such excellent care of you when you stopped in. We will be sure to let him know you appreciated his assistance in bringing home your new car. See you down the road!

September 11, 2020

Always a pleasure to do business with Bud Brown. Convenience in dropping off vehicle for an oil change. Nice to know they used good quality parts and oil. More

by CLINECC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Rick Pringle, Jim McNeal, Kelly Adams, Tom Mabe
Sep 11, 2020 -

Bud Brown Volkswagen responded

Thank you for coming to Bud Brown Volkswagen for your oil change! It's always a pleasure doing business with you, too - we're so grateful to have you as a customer!

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