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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

September 29, 2020

Thank you! I absolutely love my car. Thank you for being so patient with me. Mike and Smokey were the best to work with. Thanks Again! More

by New Juke Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Jerry Arns, Mike Burkemper
Sep 29, 2020 -

Bud Brown Volkswagen responded

There is nothing we love more than hearing you are so happy with your new vehicle! Thank you for taking the time to share and for shouting out Mike and Smokey. We appreciate your business and are wishing you many safe and happy miles! - The Bud Brown Volkswagen team

September 28, 2020

They give me a friendly and professional service, the waiting facilities are comfortable and the person who attended me was very nice and helped me with what I needed. More

by TAIGER_82@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Sep 29, 2020 -

Bud Brown Volkswagen responded

We couldn't have asked for better feedback! It was such a pleasure to make your service visit friendly and comfortable. Thank you for trusting Bud Brown Volkswagen with your repair and maintenance needs!

September 23, 2020

I didn't appreciate how I was talked to when I came in. It was very condescending almost like my concerns about my car were ridiculous. I'm not sure if it was because I was a woman or if he was having a ba More

by KATIEAHUDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Mabe
September 21, 2020

Chris, Smokey and the rest of the staff at Bud Brown are very friendly and knowledgeable. They made it a very easy and pleasant buying experience. More

by Terry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Sep 21, 2020 -

Bud Brown Volkswagen responded

Hi Terry - Thank you for taking the time to review us! We appreciate your support and are happy to hear that Chris, Smokey, and the team earned your five-stars. Safe travels and we hope to see you again at Bud Brown Volkswagen!

September 21, 2020

I saw the car I thought I probably wanted at the price I was looking to pay. They got me financed even with poor credit. The two year warranty sure helped a lot. They did everything that needed to be done t More

by STEVERDARBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Jeffrey Condrey
Sep 21, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are grateful for your business here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

September 18, 2020

Jason is a excellent salesman. He was very knowledgeable and committed in making is sale. He did everything possible to make me feel at ease. I would recommend him to anyone. Really like the vehicle! Gr More

by mtg227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Sep 21, 2020 -

Bud Brown Volkswagen responded

It makes all of us at Bud Brown Volkswagen so happy to hear that you're satisfied with your new vehicle. Thank you for rating us five stars and recommending Jason! We truly appreciate your support.

September 16, 2020

Our 3rd car we bought from Bud Brown. Missy made is so easy and put our best needs first. I dont think we were there 3 hours from start to finish. More

by HUGHEFOSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Sep 16, 2020 -

Bud Brown Volkswagen responded

Thank you, Hugh, for reviewing Bud Brown Volkswagen! We're thrilled to hear that Missy provided you with such a seamless sales experience. Congrats on the new vehicle and drive safely!

September 16, 2020

Everyone was very friendly. They did everything they could to get me the car that I wanted with the features that I specifically asked for. More

by RAE.REYNOLDS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Sep 17, 2020 -

Bud Brown Volkswagen responded

Hi Rae - Thank you for taking the time to share! It was our privilege to assist with your purchase and get you into your new vehicle. Safe travels and congratulations from the Bud Brown Volkswagen team!

September 16, 2020

I had a great buying experience! The sales associate and manager were easy to work with and knowledgeable. They listened to my questions and were thorough in making the car buying experience a good one. More

by STEPHISAACSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Oct 14, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are so glad you had a great experience working with our team at Bud Brown Volkswagen, and we hope that you continue to enjoy your newly purchased vehicle!

September 15, 2020

Steve was good to work with. He communicated clearly and it seemed he had my best interest in mind. Why do we have to Type so many words? More

by rjwilson0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Sep 15, 2020 -

Bud Brown Volkswagen responded

Thank you so much for taking the time to share feedback about Steve! We are delighted to hear that he took great care of you. - Bud Brown Volkswagen team

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