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Bud Brown Volkswagen
Olathe, KS
2,405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,405 reviews
October 01, 2020
Prompt service. All personnel were Professional and Friendly. Facility was very clean. I would not only come back to purchase a vehicle, but recommend my friends as well. Friendly. Facility was very clean. I would not only come back to purchase a vehicle, but recommend my friends as well. More
by Duckie1950
Verified CustomerEmployees Worked With
Pete Egeland, Steve Hill, Jeffrey Condrey
September 30, 2020
Overpriced for repairs completed! Did not appreciate “trickery” around guidelines for using a coupon. Coupon didn’t say for repairs, instead it gave a range that was spent but advisor did his own interp “trickery” around guidelines for using a coupon. Coupon didn’t say for repairs, instead it gave a range that was spent but advisor did his own interpretation obviously to benefit himself. More
by DIANEROJAS
Employees Worked With
I believe it is as Jerry.
September 29, 2020
The car buying experience at Bud Brown was wonderful. I did my research online, I met Jeff on the phone he promptly scheduled a visit to test drive two vehicles. we decided on a vehicle negotiated price did my research online, I met Jeff on the phone he promptly scheduled a visit to test drive two vehicles. we decided on a vehicle negotiated price and closed the deal in less than four hours. The processing of the order was done by Julie and she was very efficient and processed the deal quickly. thank you for your prompt professionalism More
by MNIEMANN
Employees Worked With
Pete Egeland, Jeffrey Condrey
September 29, 2020
I’ve purchased my last 4 cars from this franchise and always have a great experience. Thanks for all you do. I’ll be back! always have a great experience. Thanks for all you do. I’ll be back! More
by BENJIKING13
Employees Worked With
Norman Kearney, Steve Hill, Max Harrell, Jerry Arns, Kelly Adams, Jesse Tinker, Tom Mabe
September 29, 2020
Missy made the process so easy. She listened to my opinions and I felt like I could be open and honest about exactly what I wanted. She was awesome! opinions and I felt like I could be open and honest about exactly what I wanted. She was awesome! More
by Danielle
Employees Worked With
Missy McConnell
September 29, 2020
This is the second vehicle I have purchased from Bud Brown and it was the same great service I received buying my first vehicle back in 2014. Max, Missy and Julie were friendly and helpful. I would defi Brown and it was the same great service I received buying my first vehicle back in 2014. Max, Missy and Julie were friendly and helpful. I would definitely send a friend or family member to you, if they were in the car looking/buying process. More
by KRISTEN
Employees Worked With
Julie Loveless, Pete Egeland, Max Harrell
September 29, 2020
The staff was friendly and helpful throughout the process. Everyone followed COVID-19 protocols very well and we felt safe the entire time. Thank you! process. Everyone followed COVID-19 protocols very well and we felt safe the entire time. Thank you! More
by ANGELA.R
Employees Worked With
Max Harrell, Jerry Arns, Jason Wattree, Jesse Tinker
September 29, 2020
Everyone was great. Steve, Norman and especially Jerry. Jerry spent time discussing options on my lease. Professional and friendly as usual. Thanks everyone, until Talula’s next oil change. Jerry spent time discussing options on my lease. Professional and friendly as usual. Thanks everyone, until Talula’s next oil change. More
by susan.mc.warren
Employees Worked With
Norman Kearney, Steve Hill, Jerry Arns
September 29, 2020
I took my car in on a Saturday and they quickly and efficiently got it taken care of. While sitting in the nice clean waiting room I was able to access the internet using the WiFi. efficiently got it taken care of. While sitting in the nice clean waiting room I was able to access the internet using the WiFi. More
by STEVEBARU
Employees Worked With
Norman Kearney
