Back

Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,405 reviews

October 05, 2020

Jason at BB VW is amazing. No pressure, great explanations and the highest quality service. We found a great car from a person WE TRUST! More

by VWATLAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Oct 05, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen and for giving a shout out to Jason. We're honored to have earned your trust and we hope you are enjoying your new car!

October 05, 2020

Always great service. Steve and Tom were awesome. I always trust Bud brown for service, I have been taking my vehicles there for over 4 years and never had an issue. More

by THECOLLINS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Oct 05, 2020 -

Bud Brown Volkswagen responded

Thank you for your loyalty to Bud Brown Volkswagen. I am thrilled to hear that Steve and Tom continue to impress you during your service visits. We look forward to working with you next time!

October 05, 2020

Chris was very helpful and walked me through the entire process of buying my new car. He took the time to show me all the features of my car and even helped me link my phone to the car. I truly appreciate More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Oct 05, 2020 -

Bud Brown Volkswagen responded

Customer satisfaction is our priority and we are delighted to hear that this was reflected in your experience. Thank you so much for reviewing Bud Brown Volkswagen and giving a shout out to Chris! We are delighted that he could assist you. Safe driving!

October 04, 2020

Chris was extremely helpful and very knowledgeable about the vehicle I purchased as well as the services provided by the dealership. As someone going through their first car buying experience I was a little More

by cwhite811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Oct 04, 2020 -

Bud Brown Volkswagen responded

Congratulations on your first new vehicle! We are proud to have earned your business and happy to hear that Chris delivered such a fantastic purchase experience. Enjoy your new car and we are looking forward to working with you again at Bud Brown Volkswagen!

October 03, 2020

Last time we had service our car was cleaned inside and out when completed. One of the extras in why we like Bud Brown. We even had our car towed to Bud Brown from near Lawrence. This time, major repair to More

by DRROB914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 05, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting us with your vehicle. We strive to deliver five-star service and I appreciate you bringing this to my attention. If there is anything further that I can do to assist you, don't hesitate to give me a call. Thank you, Kelly Adams - Service Manager - (913) 393-8140

October 02, 2020

Great Service as always. I couldn’t be more happy. My car looks fantastic and I appreciate very much the attention to detail. Very pleased. More

by BENJIKING13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Norman Kearney, Steve Hill, Smokey Peters, Max Harrell, Ty Van Buren, Kelly Adams, Jesse Tinker, Tom Mabe
Oct 02, 2020 -

Bud Brown Volkswagen responded

Thank you so much for supporting Bud Brown Volkswagen with a wonderful review! We love to hear that you're happy with your vehicle and our service. See you down the road!

October 02, 2020

Kelly helped me out on Wednesday getting my car in and out quickly. Very professional and nice. Norman assisted me on Thursday very professional and nice. My experience with A+ More

by TW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Kelly Adams
Oct 05, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are so glad Kelly and Norman took good care of you here at Bud Brown Volkswagen, and we will be sure to pass along your kind words. We look forward to your next visit!

October 01, 2020

Test drove a vehicle that had a couple of small issues. My salesmen and a sales manager both advised the car was certified pre-owned so the issues weren’t a big deal. When I asked them if they’d take less More

by tehusername
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Arns, Jeffrey Condrey
October 01, 2020

This was our second car purchased from Bud Brown Volkswagen. We enjoy working with Max Harrell, our salesman. A very easy purchase. Max went over and above to get us the car we wanted. More

by JOYLYNN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Pete Egeland, Max Harrell
Oct 01, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! It is fantastic to hear that Max delivered such a seamless purchase experience. Congratulations on your new vehicle and we hope to see you back at Bud Brown Volkswagen for your first oil change!

October 01, 2020

Friendly staff. Did not feel pressured into anything and they were pretty transparent about what I was getting and what the extras were. Overall a great experience. More

by HANNAH.WARNER91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Smokey Peters, Jason Wattree
Oct 01, 2020 -

Bud Brown Volkswagen responded

Hannah, thank you for trusting Bud Brown Volkswagen. Our team is committed to finding the best option for guests and I am pleased to hear that you were taken care of!

...
26
...