Bud Brown Volkswagen
Olathe, KS
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The dealer had a wide range of vehicles to choose from - used and new. Jason was the salesman who helped me with my VW purchase. He was friendly and knowledgeable. used and new. Jason was the salesman who helped me with my VW purchase. He was friendly and knowledgeable. More
Customer service was great! I started the buying process online, it was easy and they did a great job answering questions. When I arrived at the dealership to purchase, everything was ready and the process online, it was easy and they did a great job answering questions. When I arrived at the dealership to purchase, everything was ready and the process was fast! The entire team was friendly and knowledgeable! Great overall experience! More
I get emails to schedule service here. So when I do, the guy who sounds like he’s having a really bad day answers the phone & says “We don’t schedule, you just bring your car in. We’ve been this way for 9 y guy who sounds like he’s having a really bad day answers the phone & says “We don’t schedule, you just bring your car in. We’ve been this way for 9 years.” And hangs up. When we get to find a pocket of time to go in for our oil change, it takes 2 hours. In person though Norman was very nice, good customer service in person. More
Love this dealership and service center. The mask-wearing is a little hit and miss, but it seems like the staff like working there and pass that on to their clients. mask-wearing is a little hit and miss, but it seems like the staff like working there and pass that on to their clients. More
Jason is absolutely the man you want selling you a car. He was so helpful, and kind. We knew what we were getting and he was not pushy at all. He took the extra time to make sure we felt comfortable in our He was so helpful, and kind. We knew what we were getting and he was not pushy at all. He took the extra time to make sure we felt comfortable in our new car and with the purchase! If your looking to buy ask for Jason!!! More
It was a pleasure to work with Max. He was very professional and down to earth. I will recommend him and this dealership to others. professional and down to earth. I will recommend him and this dealership to others. More
Service was good and informative and was done in a timely manner for bringing the car on the weekend. The car was washed after completing the service as well. manner for bringing the car on the weekend. The car was washed after completing the service as well. More
The service was great; I was advised of a recall when I brought my work vehicle in for an oil change and they took care of it that day! Steve Hill was the representative that helped me and he was extremely brought my work vehicle in for an oil change and they took care of it that day! Steve Hill was the representative that helped me and he was extremely pleasant and helpful. I will definitely return to this location. More