Bud Brown Volkswagen

Friendly staff, very helpful, great price. Will definitely be back if I need another Volkswagen in the future. Car was exactly what is was said to be. Good honest dealer which is hard to find. I w definitely be back if I need another Volkswagen in the future. Car was exactly what is was said to be. Good honest dealer which is hard to find. I will definitely be telling people about you guys. More

Worst experience, I brought the car in for a battery, I called ahead for an appointment and they said I didn't need one. 2 hours later when I asked when I would get my car Steve said oh an hour. I said I called ahead for an appointment and they said I didn't need one. 2 hours later when I asked when I would get my car Steve said oh an hour. I said I called and they told me to bring it right in no problem and he proceeded to tell me oh we are way too busy. I asked why I wasn't told that and Steve said it is a Monday. When I finally got my car it had a light that said check engine. When I said what does that mean, the tech told me I had to bring it back to find out why?? I asked them to please check it now and they said oh we can't you need another appointment for that. That is really really sad and terrible service. Steve has really gone downhill on his customer service! Also, I waited outside because people inside were not 6 feet apart and some weren't wearing masks. More

Steve is the best service agent I’ve worked with. He explained everything that needed to happen with my car and why it needed to happen, or what could wait. I’m always treated well there, and I apprecia explained everything that needed to happen with my car and why it needed to happen, or what could wait. I’m always treated well there, and I appreciate their integrity. More

Steve listened and acknowledged that I knew what I was talking about. I had pretty much diagnosed the engine of my GTI and asked him to check for vacuum leaks. Technician did an awesome job, car runs bett talking about. I had pretty much diagnosed the engine of my GTI and asked him to check for vacuum leaks. Technician did an awesome job, car runs better than when I bought it. 2008 GTI owned three years. Other dealerships were closer but I came here. More

Superb care! Kelly Adams, Svc. Manager at Olathe/KS VW did what Northtown/KS VW couldn't even take a quick look at. Kelly promptly assessed the work done at Orem, UT VW and wisely determined I could safe did what Northtown/KS VW couldn't even take a quick look at. Kelly promptly assessed the work done at Orem, UT VW and wisely determined I could safely drive back home (no promises just good judgment). I did drive home. My care is now back at Orem, UT VW for them to decide why their power steering fix didn't hold. Please convey to Kelly my deepest thanks for his caring/courteous/efficient handling of my car. Chris Herrera More

Missy was great and made our car shopping experience easy and fun! She really went the extra mile (no pun intended) to answer all our questions and get us a great deal. Overall, everyone was helpful, friendl and fun! She really went the extra mile (no pun intended) to answer all our questions and get us a great deal. Overall, everyone was helpful, friendly, and knowledgable. I would recommend Bud Brown to anyone wanting a quality vehicle and a no hassle experience. More

Great staff. Car was done ahead of schedule and the work was done perfectly. I will most certainly return for service work in the future. was done perfectly. I will most certainly return for service work in the future. More

Everyone at Bud Brown VW was great. The process was easy from the start, and they didn't pressure us at any stage, which made it great. from the start, and they didn't pressure us at any stage, which made it great. More

It was an experience but it worked out just fine. Rick Pringle did a nice job working with me. Hope the service continues well as I bring my car in for service. Pringle did a nice job working with me. Hope the service continues well as I bring my car in for service. More

I was able to walk away with a car I was looking for. It was a quick transaction. Mike was very helpful and knowledgeable about the vehicles. I will look forward to working with this dealership in the futur was a quick transaction. Mike was very helpful and knowledgeable about the vehicles. I will look forward to working with this dealership in the future. More