Bud Brown Volkswagen
Olathe, KS
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Enjoyed my experenice with Bud Brown dealership and really like my new 2012 E0s conv. All salesmen and general manager were very helpful and friendly. Finance person explained everything in detail as really like my new 2012 E0s conv. All salesmen and general manager were very helpful and friendly. Finance person explained everything in detail as to loan. Would recomend this dealership anytime someone asks. More
There were several factors involved in my giving these folks and this dealership the rating I have: 1) They made my purchase painless a) I told them what I could afford and they kept it within those perim folks and this dealership the rating I have: 1) They made my purchase painless a) I told them what I could afford and they kept it within those perimeters without fuss or strain b) that alone sold me on this dealership because spending that kind of money for me is a big deal. 2) Melissa found out quickly and professionally what I was looking for in the vehicle I wanted a) She knows her inventory and found the perfect car for me the first time around. 3) I was allowed a test drive and fell in love with the performance, handling and responsiveness of the Golf. 4) Steve Everhart and Phil Brown went to work right away on helping me to get the financing I needed to make the car mine. a) I know they worked very hard to make this happen for me because I watched them work from the distance in my comfortable leather chair. 5) The finance person, also named Steve, was very kind, professional and explained all my paperwork and finances to me in plain english. So you see why I rated them so high. This is a beautiful facility and they professionals that work there are awesome and I will always come back to them for future car purchases. They made me feel comfortable, welcome and at home during my purchase. Volkswagen has a winning team with Bud Brown Volkswagen. More
We had never looked at a VW before and we leary just walking in. Missy took so much time with us and was wonderful! She discussed the various VW models and was completely honest with us. It was such walking in. Missy took so much time with us and was wonderful! She discussed the various VW models and was completely honest with us. It was such a wonderful experience that we will soon be looking for a new car and our search will begin with Missy. More
Max was very pleasureable to work with. We were not pressured in the least and we walked away feeling satisfied that we were given the deal we wanted. The dealership definitely took our needs into acc pressured in the least and we walked away feeling satisfied that we were given the deal we wanted. The dealership definitely took our needs into account while we waited for the paperwork to be completed. Thank you for a good experience! More
They were very friendly and very helpful. They were not pushy at all. That is the one thing I hate about buying cars is the push dealers. Everyone there was so nice and friendly, and they wanted to help u pushy at all. That is the one thing I hate about buying cars is the push dealers. Everyone there was so nice and friendly, and they wanted to help us find what we wanted and not what they wanted to sell. My husband and I would work with them again. Buy from them!!! They care about you and not the sale. More
I have been a customer of Bud Brown for 35 years. When they became a VW dealership last year .... although I had never driven a VW .... I told them to order one for me because there was no way that I woul they became a VW dealership last year .... although I had never driven a VW .... I told them to order one for me because there was no way that I would do business with any other dealer. I love my Jetta ... I've taken it in for regular service once .... it was done quickly and I was given back a sparkling clean car in return. I get a call every couple of months from my salesperson ... Melissa ... just checking to be sure all is OK. I have a wonderful car from a fantastic dealership. More
This favorable review is being given because visit and purchase of the 2011 Jetta was a pleasant experience. We were able to trade our Passat, sight unseen, even though I told Brian the vehicle had some i purchase of the 2011 Jetta was a pleasant experience. We were able to trade our Passat, sight unseen, even though I told Brian the vehicle had some issues. Brian Phillips was great to work with. He was down to earth and did not pressure us to make a deal. Brian took the time to pair our cell phone. More
Max was very thorough and explained the features of the car very well. He was easy to work with and didn't oversell. The car was in very good shape and looked like new when I picked it up. Overall, it w car very well. He was easy to work with and didn't oversell. The car was in very good shape and looked like new when I picked it up. Overall, it was a pleasant car buying experience and I would go there again. More
WE had seen a CC at a soccer tournament and we immediately fell in love with it. We did not know Bud Brown had moved to Olathe - which was great. Much closer to us. We had previously purchased car immediately fell in love with it. We did not know Bud Brown had moved to Olathe - which was great. Much closer to us. We had previously purchased cars from Molle Toyota, and came away less than impressed with them over time, so were NOT going to look at a CC from the Molle VW dealership. We are quite happy with our experience with Bud Brown! More
Brian helped me to find a new car after an accident that toatalled my previous vehicle. He worked with my insurance company and my lender to get me into a new car within a week of my accident. He was extr toatalled my previous vehicle. He worked with my insurance company and my lender to get me into a new car within a week of my accident. He was extremely helpful and even stayed late and kept the finance manager late to work with me after hours! More