Bud Brown Volkswagen
Olathe, KS
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I purchased a new 2010 VW Jetta Limited Edition in April of 2010 and am very pleased with it and my experience at Bud Brown VW. The sales staff (especially Brian Phillips) was friendly and helpful in getti of 2010 and am very pleased with it and my experience at Bud Brown VW. The sales staff (especially Brian Phillips) was friendly and helpful in getting me financed with my credit problems. I was able to bargain with them on price and they were very low pressure and friendly through it all. I had been considering a Civic or Corolla from other local dealers but all it took was a test drive in a Jetta to convice me to buy VW- it had a much more solid, quality feel (German engineering) and was fun to drive. My black Jetta stands out in a crowd and is different from the ordinary "appliance" cars of the competition. Bud Brown even went so far as to have my new car in a separate presentation area of the showroom when I picked it up which made me feel like I was buying a really high end car. I have since gone back for the free oil changes and have been pleased with the fast and clean service department. My car has been very reliable and has not had a single problem. I highly recommend this dealer and will definitely buy from them again (however I plan on keeping my Jetta a long time!). I am also in the process of convincing my friend to trade in his Accord and purchase a new Passat from Bud Brown VW. This is from a guy that has owned Hondas and Toyotas his whole life and has finally stepped up to VWs. More
I had an excellent buying experience. I never felt uncomfortable, I felt as though they wanted to earn my business. They have excellent service and I look forward to going there to buy future vehicles uncomfortable, I felt as though they wanted to earn my business. They have excellent service and I look forward to going there to buy future vehicles. I think I am a VW convert now. I loved Melissa, Jared and Steven, all excellent partners. More
Bud Brown Volkswagen has been great not only in their customer service in their sales department but always prompt and courteous in their service department. They have an immaculate service area and the customer service in their sales department but always prompt and courteous in their service department. They have an immaculate service area and they even let me use an empty desk and phone so I could do some business remotely while I waited!!! More
Jared Has been very helpful with my beetle since i Jared Has been very helpful with my beetle since i bought it from Bud Brown. He has been very fast in getting back with me on any problems that i m Jared Has been very helpful with my beetle since i bought it from Bud Brown. He has been very fast in getting back with me on any problems that i may of had since i have been the owner of this bug. I would buy another car from them. And i let people know how i feel about my beetle. I can't wait until it gets warm enough to open the sun roof up and drive it. i LOVE my BEETLE her name is BELLE. More
I want to let you know that Mac is the reason that we bought a VW Van instead of the KIA Van which was less. Talking with Mac and him explaining the Van to us and the overall employees at the dealership bought a VW Van instead of the KIA Van which was less. Talking with Mac and him explaining the Van to us and the overall employees at the dealership made my mind and choice up. I am going to replace my other car this year and will buy another VW Jetta beacuse of Mac and the dealership. They are outstanding and I have recommended them to all our friends. Keep up the good work Mac and Bud Brown More
Very friendly atmosphere and I couldn't be happier with the car service each and every time. I have taken my Jetta to other dealerships and the quality of service is not nearly as good as it is at Bud Brow the car service each and every time. I have taken my Jetta to other dealerships and the quality of service is not nearly as good as it is at Bud Brown Volkswagen. I encourage anyone looking for a place to get their Volkswagen serviced or to buy a new/used Volkswagen consider Bud Brown in Olathe, Kansas. They do an outstanding job each and every time. I even talked to the owner on the phone and he was very polite and considerate of my time. More
Everyone was very friendly and helpful with the purchase of our new car. A wonderful dealership. They were very prompt in finding the exact car that we wanted. All the options in the car were explained in d of our new car. A wonderful dealership. They were very prompt in finding the exact car that we wanted. All the options in the car were explained in detail and how to use them. We are enjoying driving our new GTI VW! More
The only reason the price category was rated a 3 is because I think that the VW Tiquan is priced a bit high but we know it is for one heck of a good product. I bought it because my wife fell in love wi because I think that the VW Tiquan is priced a bit high but we know it is for one heck of a good product. I bought it because my wife fell in love with it at the test drive and is still delighted with it. Max was nice and helpful when I purchased the vehicle and since then everyone I have come into contact with has been extra helpful and more then professional. I would be happy to recommend this dealership to others as I have and will continue to do. More
From the moment I walked in the door until driving off in my new Tiguan, I felt taken care of in every way by the Bud Brown dealership. My sales executive, Mac Mulkins, was off the charts as far as helpfuln my new Tiguan, I felt taken care of in every way by the Bud Brown dealership. My sales executive, Mac Mulkins, was off the charts as far as helpfulness, honesty, and product knowledge. He also introduced me to the new and used car managers, service personnel and others there who seemed ready to help if I should need them. Car shopping can be intimidating but my experience at Bud Brown was anything but that. I would highly recommend the dealership to anyone interested in a Volkswagen and specifically Mac Mulkins for a great car buying experience. More
Max showed me everything on my new jetta and was very knowledgable. Jake has always been helpful in the service dept. He spent alot of time on finding this noise that was coming thru the side mirror. The knowledgable. Jake has always been helpful in the service dept. He spent alot of time on finding this noise that was coming thru the side mirror. They are always running on time and keep me posted on their progress when I wait for the car. More