Bud Brown Volkswagen

I had been looking for a car that gets better gas mileage and one of my colleagues told me to look at the Jetta TDI. I had never looked at or driven a VW and when I drove into Bud Brown....I was greeted by and one of my colleagues told me to look at the Jetta TDI. I had never looked at or driven a VW and when I drove into Bud Brown....I was greeted by Jim McNeal, who helped me every step of the way! He was very knowledgeable and so friendly. This was the best experience that I have ever had with any dealership! Jim was so thorough with everything and I felt very confident with my purchase. I can't leave out the rest of the staff that helped with my transaction. Ricky Bobby was also very thorough and explained everything to me and my husband and again, I felt very good about my purchased and the financing! I am thrilled with my first VW Jetta TDI and will definitely be back to this dealership for my next purchase! Thank you from one very satisfied customer! :) More

We went in just to look and walked away with a beautiful new Jetta TDI. Jim was very helpful in explaining every aspect of the car and the differences between the diesel engine & the gas engine. All the q new Jetta TDI. Jim was very helpful in explaining every aspect of the car and the differences between the diesel engine & the gas engine. All the questions we had were answered plus some we didn't even know we had. All of the staff we worked with were very friendly. I had a Jetta in the past and knew the quality of the car was something I wanted to have again. I couldn't have picked a better place to go to pick out a new one. More

We did our research about what vehicle we wanted. All the was left was to drive the car. Todd answered every question we had, plus some we didn't have. We took the manual Jetta TDI out and realized we w the was left was to drive the car. Todd answered every question we had, plus some we didn't have. We took the manual Jetta TDI out and realized we wanted an automatic. That wasn't a problem. Just a switch of the plate and key and off we went. This is my first new car and the experience couldn't have been better. We will definitely be back. More

Friendliest staff in the world! Jim makes you feel comfortable with your car purchase, in fact the whole sales staff does. They treat you like family not another sale. I picked this dealership because comfortable with your car purchase, in fact the whole sales staff does. They treat you like family not another sale. I picked this dealership because of the price and prestige of the vehicles that they have on their lot, but I stayed because of the staff. I didn’t feel rushed in fact I work late and the staff made accommodations to stay when it was convenient for me. I could have waited to purchase on a weekend, but they were happy to stay late on a weeknight so I could get into my car faster! Just shows the extra care that they place in customer service! I didn’t feel rushed or pushed into anything nor did I feel like I was being stalked while I looked at vehicles. Jim answered all my questions and even invited me to come back to the dealership or call if I have any question even simple one’s. I really feel like Jim and the other team members went the extra mile and I really appreciate their time in explaining my new car purchase! I am sending all my friends. More

Brian was wonderful. He helped us decide what was best for us and our family. He worked with us to get into the price range we needed. He had lots of patience. We had our 1 year old daughter with us. By t for us and our family. He worked with us to get into the price range we needed. He had lots of patience. We had our 1 year old daughter with us. By the end of the day she was too tired to be there and Brian played with her while we were getting our paper work finished up. That really helped us out. We drove two hours to go to Bud Brown dealer and we will do it again when we need another new car. More

Walked in cold and was met within 1 min. by a friendly face and warm handshake. The service provided by Max was outstanding. He knew the car well and provided a detailed test drive and example of how thi face and warm handshake. The service provided by Max was outstanding. He knew the car well and provided a detailed test drive and example of how this car drives. I was sold in 5 minutes. I feel I have found my new VW home at Bud Brown. Thanks for everyone making me feel so welcomed and valued. Great work Team! More

I had a great experience at Bud Brown VW. I went to look at one of many used cars I had researched online. Jim was courteous and kind and got me the deal I was looking for. I would be happy to work with him at one of many used cars I had researched online. Jim was courteous and kind and got me the deal I was looking for. I would be happy to work with him again and would highly recommend him to others. More

Upon entering the property, Todd was very friendly and helpful. Todd was upfront and was able to walk me through the car and test drive. First with the automatic Jetta TDI then then on my follow visit th helpful. Todd was upfront and was able to walk me through the car and test drive. First with the automatic Jetta TDI then then on my follow visit the manual Jetta TDI. All my questions were answered and I got a good price on the car. Very impressed with my out of town travel that weekend with the TDI, getting 47 miles/gallon. Everybody at the dealership was helpful. Todd was not in on one visit and other people stepped up to the plate in a very friendly manner. More

Working with Jim McNeal was a great experience. He was very professional and he provided us with the information and options we needed to make a decision on buying. He did not put us under any pressure an very professional and he provided us with the information and options we needed to make a decision on buying. He did not put us under any pressure and made negotiations go smoothly. My wife and I enjoyed working with Jim and would reccommend him to anyone. More

A+++!!! I will do business with Bud Brown VW for years to come. This was by far the best experience that I have ever had in purchasing a vehicle. Jim was great and made me feel at ease through the process. R come. This was by far the best experience that I have ever had in purchasing a vehicle. Jim was great and made me feel at ease through the process. Rick in finance went above and beyond to get me the best rates with the bank of my choosing. The service department is TOP NOTCH and made me feel like #1. And the floor manager, wish I could recall his name, made the deal go together seamlessly. Thanks so much for everything! I also need to say, the ladies in the title department went above and beyond also. Bud Brown VW is #1 with me! Sincerely, Moriah More