Bud Brown Volkswagen

The dealer was very courteous with all dealings. Was very nice and made me feel very comfortable when purchasing the vehicle. As a first time buyer this was very important to me and they did a great job. nice and made me feel very comfortable when purchasing the vehicle. As a first time buyer this was very important to me and they did a great job. More

We had an awesome experience at Bud Brown!!! We brought home our 2010 Routan today and could not be happier. Jim McNeal took very good care of us from the time we walked onto the lot until the time we dro home our 2010 Routan today and could not be happier. Jim McNeal took very good care of us from the time we walked onto the lot until the time we drove off. He was very knowledgable about the VW's and helped us find what we wanted. There was absolutly NO pressure from anybody at the dealer. Jim even held and entertained our 10 month old daughter so we could really look at the Routan and also while we tied up the paperwork. Rick Moss in the financing dept. was also wonderful to work with. Excellant Experience!!! Thank you :) More

This is the second new car I have bought from Bud Brown VW in the last year. That should tell you something about the quality of this top-notch operation. Jim and Missy were excellent salespersons, who h VW in the last year. That should tell you something about the quality of this top-notch operation. Jim and Missy were excellent salespersons, who had all the time and expertise for me and my questions. I have owned VW's for over 30 years, and experienced many VW dealers in Kansas, Missouri and Illinois. Most have been good, but Bud Brown VW is the best VW dealer I have ever experienced. The company is also locally owned, they are not part of some big mega dealer group. You can tell when you are greated by the owner, Phil Brown. Customers mean so much more to this group of fine folks. Be sure to shop with them. More

I can't recommend this group highly enough. We looked at several cars and worked with several people and not once did anyone seem concerned about who was going to get the sale. They were all focused on at several cars and worked with several people and not once did anyone seem concerned about who was going to get the sale. They were all focused on making sure we got the car we wanted. Everyone was knowledgeable and follow up was timely and effective. I look forward to working with them on the future service of my Jetta. More

We worked with Jim McNeil, and he truly treated us like family. He understood what our needs were in terms of the type of vehicle we needed, as well as the amount we were willing to spend. We were able t family. He understood what our needs were in terms of the type of vehicle we needed, as well as the amount we were willing to spend. We were able to get a great vehicle that actually exceeded our expectations! Jim was personable, willing to "go the extra mile" for us, incredibly honest, and overall, got us exactly what we wanted! Rick Moss was one of the best finance guys I have ever worked with - honest, upfront, and able to get us a great rate and a payment/term that exceeded our expectations. We would definitely recommend Bud Brown and will purchase our next car from them as well! More

Jim was friendly and courteous. He spent a great deal amount of time with us explaining the process... I had not bought a car in 10 years!!! Rick in financing treated us like family. My credit is not a amount of time with us explaining the process... I had not bought a car in 10 years!!! Rick in financing treated us like family. My credit is not as good as expected, but he went above and beyond to help with the financing. He was more than fantastic!!!! I have no words for these guys... Except that I would definitely send anyone to them!!! More

Had been driving test driving different cars for awhile. Planned a 3 dealer route, never made it pass Bud Brown VW. Brian Phillips was great to work with and explained the car very well. Best of all he was Planned a 3 dealer route, never made it pass Bud Brown VW. Brian Phillips was great to work with and explained the car very well. Best of all he was not a high pressure salesman. We were very happy with the interest rate we got. The whole car buying experience was nice, we will be going back again. Thank you. More

Jim was a very good salesman,he was not pushy in anyway and he answered all my questions with a smile,showed me everything I needed to know about my car! I feel everyone there went out of their way to mak and he answered all my questions with a smile,showed me everything I needed to know about my car! I feel everyone there went out of their way to make us happy! I will be taking my car there for services done! Im very very happy!Lisa Smith More

I had been looking for a car that gets better gas mileage and one of my colleagues told me to look at the Jetta TDI. I had never looked at or driven a VW and when I drove into Bud Brown....I was greeted by and one of my colleagues told me to look at the Jetta TDI. I had never looked at or driven a VW and when I drove into Bud Brown....I was greeted by Jim McNeal, who helped me every step of the way! He was very knowledgeable and so friendly. This was the best experience that I have ever had with any dealership! Jim was so thorough with everything and I felt very confident with my purchase. I can't leave out the rest of the staff that helped with my transaction. Ricky Bobby was also very thorough and explained everything to me and my husband and again, I felt very good about my purchased and the financing! I am thrilled with my first VW Jetta TDI and will definitely be back to this dealership for my next purchase! Thank you from one very satisfied customer! :) More

We had a great car buying expierence at Bud Brown Volkswagen. We did alot of research and were quite knowledgable about the car we went wanted to test drive and possibly purchase. Our salesman, Mac, Volkswagen. We did alot of research and were quite knowledgable about the car we went wanted to test drive and possibly purchase. Our salesman, Mac, turned out to be a great person with a ton of "car geek" knowledge about our car. He was also a Volkswagen owner, which ment alot to us that who was selling the car believed enough in the manufacturer to own one himself. I really dont have anything negative to say about the staff, including the business manager Ricki, everyone was very positive and not pushy about making a sale. I think that they understand that Volkswagen's kind of sell themselves by being a superior product that is highly rated on the internet and being a very attractive niche type of car that is the only affordable alternative to domestic and asian cars. More