Bud Brown Volkswagen
Olathe, KS
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Very friendly staff, attentive and fast. The service area has an adequate waiting area with a tv and they have always (thus far) had a service car ready for me when I called. Love my VW. area has an adequate waiting area with a tv and they have always (thus far) had a service car ready for me when I called. Love my VW. More
Todd was personable, without being pushy. He knew his cars well and was very relaxed in his sales. He allowed us to try out a few models with no pressure. The only constructive criticism I would offe cars well and was very relaxed in his sales. He allowed us to try out a few models with no pressure. The only constructive criticism I would offer this dealership is to improve upon your friendliness as soon as a customer walks in the door. More
Very pleased with the experience. Jim was very helpful. He gave us room to consider our options and was not pushy but was very helpful and answered all our questions. He gave us room to consider our options and was not pushy but was very helpful and answered all our questions. More
We came back to Bud Brown because of the great customer service. Brian Phillips was very knowledgeable about Volkswagons, patient and I felt like he was in my corner. service. Brian Phillips was very knowledgeable about Volkswagons, patient and I felt like he was in my corner. More
The sales experience was great. The dealership did not have the car that I wanted but they did track down five dealers that had the car I wanted. They worked a deal with the dealer that had my car and I d have the car that I wanted but they did track down five dealers that had the car I wanted. They worked a deal with the dealer that had my car and I drove up with my salesman a few days later and got my car. The dealership and all of it's employees were very nice and very easy going through out the entire car buying process. More
I had a great experience at this dealership. I showed up just to look and found just what I was looking for. Jim McNeal is a great guy and I would recommend talking with him about your next new VW. just to look and found just what I was looking for. Jim McNeal is a great guy and I would recommend talking with him about your next new VW. More
Every person that we dealt with was a pleasure to deal with. From the beginning of the process all the way to the end. I would buy from them again thanks for a great experience with. From the beginning of the process all the way to the end. I would buy from them again thanks for a great experience More
I had a great experience - no pressure, helpful staff, and a relaxed environment. I got a great price on the car and a more than I expected on my trade. and a relaxed environment. I got a great price on the car and a more than I expected on my trade. More
We had a very good experience at Bud Brown. We have owned VW's in the past and have always been impressed with their reliability, features, etc.... Brian Phillips did a nice job of answering all my qu owned VW's in the past and have always been impressed with their reliability, features, etc.... Brian Phillips did a nice job of answering all my questions, getting me into the finance office quickly, and delivering a clean car to take home to my wife. I'm very satisfied and will recommend Brian and the dealership to others. More
We walked in at 9:00 on a Sat morning and walked out at 11:30 with a car. We knew exactly what we wanted and the dealers did not try to talk us up to something more. Brian did a great job explaining everyt 11:30 with a car. We knew exactly what we wanted and the dealers did not try to talk us up to something more. Brian did a great job explaining everything to us as it was our first time buying a car from a dealer. The dealers website had all of the information that we needed to help pick out the right car before even walking in. More