Bud Brown Volkswagen

In our search for a new car, Jim was far and away the best sales person we encountered amongst any of the dealerships. He was professional, courteous and extremely helpful. He is a sales person I trust best sales person we encountered amongst any of the dealerships. He was professional, courteous and extremely helpful. He is a sales person I trust and who I would do business with in the future. More

We loved dealing with Zach! He gave us the facts and the "need to know" stuff. I am a tough sell and I felt comfortable walking out of there that day with a brand new car. Great job Zach, we love our new "need to know" stuff. I am a tough sell and I felt comfortable walking out of there that day with a brand new car. Great job Zach, we love our new Golf TDI! you earned our loyalty! More

Jim McNeal was great!!! We loved the Bud Brown experience and woud recommend to anyone. They made the process very simple and got us the car we wanted. Thank you Jim!! and woud recommend to anyone. They made the process very simple and got us the car we wanted. Thank you Jim!! More

We bought a used pickup truck from Bud Brown, and the entire buying experience was great. We worked with both Missy McConnell and Jim McNeal, and they were both knowledgeable about the vehicle, helpfu entire buying experience was great. We worked with both Missy McConnell and Jim McNeal, and they were both knowledgeable about the vehicle, helpful and personable. There was no pressure: they were there to help us. We discovered a minor issue with the vehicle after the sale and they were as concerned as we were. And they were just as helpful in helping us resolve the issue. It’s nice to be able to say, “It is a pleasure doing business with them.” More

I have bought two pre-owned vehicles from this dealership and have had an excellent experience each time. Most recently, I worked with salesman Brian Phillips and he was very helpful without being pushy. B and have had an excellent experience each time. Most recently, I worked with salesman Brian Phillips and he was very helpful without being pushy. Bud Brown VW will always be at the top of my list when it is time to consider my next vehicle. I just wish I could live in KC and have them in the neighborhood but it is worth a two hour drive to work with this dealership. Thanks Bud Brown! More

Looking for the right car had been a long process - owned my last car 20 years so when it was time to get another - I wanted to make the best choice - had to be the color blue - automatic - in my price range my last car 20 years so when it was time to get another - I wanted to make the best choice - had to be the color blue - automatic - in my price range - under 30K miles - and we found it with Bud Brown Volkswagon ad they had on the internet that my husband found for a 2010 Toyota Yaris 4 door hatchback - awesome experience!!! Almost too good to be true with just under 10K miles - in mint condition and Todd printed off the carfacts with a clean history and got a great price. Would highly recommend this dealer and Todd was great to work with - didn't feel pressured at all. He used to be in the restaurant business so he knows how to make you feel at home - he wasn't at all cocky. Thanks again Todd! More

This was my first time to this dealership looking for a VOlkswagen. Todd spent a great deal of time explaining the cars of my interest, all of this at closing time. I returned the next day to drive a Passa VOlkswagen. Todd spent a great deal of time explaining the cars of my interest, all of this at closing time. I returned the next day to drive a Passat and virtually everyone in the building was helpful and very friendly. It took me 3 hours to make up my mind and Todd and his manager never once pressured me. They were very supportive but not obnoxious or pushy. I got the car I wanted at a price I wanted. Excellent experience!! Everything about the experience was painless and pleasant. More

First-time car buyer, I found a used car online and came in to test drive and eventually purchase. Todd was very helpful and understanding of my rather sketchy manual transmission driving. Off to a good sta in to test drive and eventually purchase. Todd was very helpful and understanding of my rather sketchy manual transmission driving. Off to a good start. After the purchase, the dealer was great in their support: a free servicing when the check engine light wouldn't go off, mailing the title to me out of state, and even tracking down the previous owner to get me an extra set of keys. I'm so glad not to have to pay $500 for an extra magnetic key fob. In going through Todd instead of taking a chance on craigslist, the support alone has made it the right choice. Great car at the right price, top notch customer service. More

My husband and I purchased our new VW from Jim McNeal at Bud Brown and it was the most refereshing experience in car buying we've had in many years. Jim kept our specifications in mind and found the perfect Bud Brown and it was the most refereshing experience in car buying we've had in many years. Jim kept our specifications in mind and found the perfect car. This is the way car buying should be all the time. We would recommend Jim and this dealership to anyone considering a vehicle purchase. Sharon Schnieders More

This was the most low-key and comfortable situation that I have ever experienced with a dar dealer. Todd was great with sharing info and working with me to get a deal done. I never felt any pressure and h I have ever experienced with a dar dealer. Todd was great with sharing info and working with me to get a deal done. I never felt any pressure and he made the car buying experience very pleasant. Rick also was very easy to work with getting paperwork and terms completed. More