Bud Brown Volkswagen

My husband and I purchased our new VW from Jim McNeal at Bud Brown and it was the most refereshing experience in car buying we've had in many years. Jim kept our specifications in mind and found the perfect Bud Brown and it was the most refereshing experience in car buying we've had in many years. Jim kept our specifications in mind and found the perfect car. This is the way car buying should be all the time. We would recommend Jim and this dealership to anyone considering a vehicle purchase. Sharon Schnieders More

This was the most low-key and comfortable situation that I have ever experienced with a dar dealer. Todd was great with sharing info and working with me to get a deal done. I never felt any pressure and h I have ever experienced with a dar dealer. Todd was great with sharing info and working with me to get a deal done. I never felt any pressure and he made the car buying experience very pleasant. Rick also was very easy to work with getting paperwork and terms completed. More

Todd was very thorough with follow-up emails and phone calls. Whenever I visited the showroom he always greeted me with an extended hand and a "How's it going?" He was very patient with me as I progress calls. Whenever I visited the showroom he always greeted me with an extended hand and a "How's it going?" He was very patient with me as I progressed towards my final decision to purchase a vehicle. If you are thinking of purchasing your next vehicle, I would highly recommend seeking out Todd to seal the deal! Thanks a million Todd! :) More

Brian was great. Helpful, knowledgable and friendly and no hard sell. He made a normally painful experience very tolerable. I would recommend Brian and Bud Brown Volkswagen to anyone. no hard sell. He made a normally painful experience very tolerable. I would recommend Brian and Bud Brown Volkswagen to anyone. More

It is great to know that I can trust the service department at Bud Brown. The have done mechanical repairs to my car and are thorough in their work, and the also do the work in the most cost effect department at Bud Brown. The have done mechanical repairs to my car and are thorough in their work, and the also do the work in the most cost effective way. Jake, my service advisor is very thoughtful in his explanation of what needs to be done immediately and what work should be considered in the future. There is never any pressure to do more than what is necessary. I wouldn't go anywhere else! More

Very friendly staff, attentive and fast. The service area has an adequate waiting area with a tv and they have always (thus far) had a service car ready for me when I called. Love my VW. area has an adequate waiting area with a tv and they have always (thus far) had a service car ready for me when I called. Love my VW. More

Todd was personable, without being pushy. He knew his cars well and was very relaxed in his sales. He allowed us to try out a few models with no pressure. The only constructive criticism I would offe cars well and was very relaxed in his sales. He allowed us to try out a few models with no pressure. The only constructive criticism I would offer this dealership is to improve upon your friendliness as soon as a customer walks in the door. More

Very pleased with the experience. Jim was very helpful. He gave us room to consider our options and was not pushy but was very helpful and answered all our questions. He gave us room to consider our options and was not pushy but was very helpful and answered all our questions. More

We came back to Bud Brown because of the great customer service. Brian Phillips was very knowledgeable about Volkswagons, patient and I felt like he was in my corner. service. Brian Phillips was very knowledgeable about Volkswagons, patient and I felt like he was in my corner. More

The sales experience was great. The dealership did not have the car that I wanted but they did track down five dealers that had the car I wanted. They worked a deal with the dealer that had my car and I d have the car that I wanted but they did track down five dealers that had the car I wanted. They worked a deal with the dealer that had my car and I drove up with my salesman a few days later and got my car. The dealership and all of it's employees were very nice and very easy going through out the entire car buying process. More