Bud Brown Volkswagen

I have bought two pre-owned vehicles from this dealership and have had an excellent experience each time. Most recently, I worked with salesman Brian Phillips and he was very helpful without being pushy. B and have had an excellent experience each time. Most recently, I worked with salesman Brian Phillips and he was very helpful without being pushy. Bud Brown VW will always be at the top of my list when it is time to consider my next vehicle. I just wish I could live in KC and have them in the neighborhood but it is worth a two hour drive to work with this dealership. Thanks Bud Brown! More

Looking for the right car had been a long process - owned my last car 20 years so when it was time to get another - I wanted to make the best choice - had to be the color blue - automatic - in my price range my last car 20 years so when it was time to get another - I wanted to make the best choice - had to be the color blue - automatic - in my price range - under 30K miles - and we found it with Bud Brown Volkswagon ad they had on the internet that my husband found for a 2010 Toyota Yaris 4 door hatchback - awesome experience!!! Almost too good to be true with just under 10K miles - in mint condition and Todd printed off the carfacts with a clean history and got a great price. Would highly recommend this dealer and Todd was great to work with - didn't feel pressured at all. He used to be in the restaurant business so he knows how to make you feel at home - he wasn't at all cocky. Thanks again Todd! More

This was my first time to this dealership looking for a VOlkswagen. Todd spent a great deal of time explaining the cars of my interest, all of this at closing time. I returned the next day to drive a Passa VOlkswagen. Todd spent a great deal of time explaining the cars of my interest, all of this at closing time. I returned the next day to drive a Passat and virtually everyone in the building was helpful and very friendly. It took me 3 hours to make up my mind and Todd and his manager never once pressured me. They were very supportive but not obnoxious or pushy. I got the car I wanted at a price I wanted. Excellent experience!! Everything about the experience was painless and pleasant. More

First-time car buyer, I found a used car online and came in to test drive and eventually purchase. Todd was very helpful and understanding of my rather sketchy manual transmission driving. Off to a good sta in to test drive and eventually purchase. Todd was very helpful and understanding of my rather sketchy manual transmission driving. Off to a good start. After the purchase, the dealer was great in their support: a free servicing when the check engine light wouldn't go off, mailing the title to me out of state, and even tracking down the previous owner to get me an extra set of keys. I'm so glad not to have to pay $500 for an extra magnetic key fob. In going through Todd instead of taking a chance on craigslist, the support alone has made it the right choice. Great car at the right price, top notch customer service. More

My husband and I purchased our new VW from Jim McNeal at Bud Brown and it was the most refereshing experience in car buying we've had in many years. Jim kept our specifications in mind and found the perfect Bud Brown and it was the most refereshing experience in car buying we've had in many years. Jim kept our specifications in mind and found the perfect car. This is the way car buying should be all the time. We would recommend Jim and this dealership to anyone considering a vehicle purchase. Sharon Schnieders More

This was the most low-key and comfortable situation that I have ever experienced with a dar dealer. Todd was great with sharing info and working with me to get a deal done. I never felt any pressure and h I have ever experienced with a dar dealer. Todd was great with sharing info and working with me to get a deal done. I never felt any pressure and he made the car buying experience very pleasant. Rick also was very easy to work with getting paperwork and terms completed. More

Todd was very thorough with follow-up emails and phone calls. Whenever I visited the showroom he always greeted me with an extended hand and a "How's it going?" He was very patient with me as I progress calls. Whenever I visited the showroom he always greeted me with an extended hand and a "How's it going?" He was very patient with me as I progressed towards my final decision to purchase a vehicle. If you are thinking of purchasing your next vehicle, I would highly recommend seeking out Todd to seal the deal! Thanks a million Todd! :) More

Brian was great. Helpful, knowledgable and friendly and no hard sell. He made a normally painful experience very tolerable. I would recommend Brian and Bud Brown Volkswagen to anyone. no hard sell. He made a normally painful experience very tolerable. I would recommend Brian and Bud Brown Volkswagen to anyone. More

It is great to know that I can trust the service department at Bud Brown. The have done mechanical repairs to my car and are thorough in their work, and the also do the work in the most cost effect department at Bud Brown. The have done mechanical repairs to my car and are thorough in their work, and the also do the work in the most cost effective way. Jake, my service advisor is very thoughtful in his explanation of what needs to be done immediately and what work should be considered in the future. There is never any pressure to do more than what is necessary. I wouldn't go anywhere else! More

Very friendly staff, attentive and fast. The service area has an adequate waiting area with a tv and they have always (thus far) had a service car ready for me when I called. Love my VW. area has an adequate waiting area with a tv and they have always (thus far) had a service car ready for me when I called. Love my VW. More