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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

October 28, 2020

Received excellent service!! Staff was very thorough and informative. Impressed by details to covid 19 precautions at dealership. Definitely will return if service needed in future. More

by pgordon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 29, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a review! We're thrilled to hear that you enjoyed your visit as the safety and satisfaction of guests is our priority. Hope to see you next time!

October 27, 2020

Service advisory team was excellent. Really felt like they want to help keep car running optimally. They pointed out areas of concern with oil leaks to keep an eye on so additional repairs can be avoide More

by thomasesullivan21
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 27, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

October 27, 2020

We received accurate information on the vehicle and got a sales pitch without being swindled. Jeff, our salesman, was very straightforward and very pleasant to work with. More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jeffrey Condrey
Oct 27, 2020 -

Bud Brown Volkswagen responded

Christian, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jeff here at Bud Brown Volkswagen, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

October 27, 2020

We had a great experience with Bud Brown dealership. The staff is kind and helpful! They were not pushy and let us take our time in making the decision that was best for us. This dealership has a family-own More

by LLBerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns, Roman Ramos
Oct 27, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Bud Brown Volkswagen, and it means a lot to know that we provided the kind and helpful service we pride ourselves on here. We hope to see you again sometime!

October 27, 2020

Bud Brown Volkswagen has competitive pricing despite the stigma on dealerships being overpriced. Only fixes what you need fixed. Doesn’t try to up sell you on stuff you don’t necessarily need. There to help More

by DAYNEJOBSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Oct 27, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting Bud Brown Volkswagen to get the job done. We're committed to taking care of guests and I am glad that came through to you. Hope to see you next time!

October 27, 2020

Always an excellent experience with knowledgeable and friendly people! Experience minimum waiting time and always receive a car that has been washed and correctly repaired. More

by CAROLHOLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Steve Hill
Oct 28, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad you always have an excellent experience working with our team at Bud Brown Volkswagen, and it is always a pleasure to assist you. We look forward to your next visit!

October 23, 2020

Very pleasant car buying experience! Would definitely recommend Bud Brown to family and friends! Staff was extremely helpful and seemed willing to go the extra mile to make it a fast and easy purchase! More

by GARUDOLPH.GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns, Jesse Tinker, Roman Ramos
Oct 23, 2020 -

Bud Brown Volkswagen responded

We are delighted to earn your recommendation and are thrilled to hear that you had an easy time getting into your new vehicle. Thank you for shopping with us at Bud Brown Volkswagen! We hope to see you for your first oil change.

October 22, 2020

I had a great experience with bud brown Volkswagen. I was treated with kindness and friendliness but everyone there and got a great deal on my vehicle. Smokey was incredibly helpful in the process and helped More

by Logan18roach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Mike Burkemper
Oct 23, 2020 -

Bud Brown Volkswagen responded

Logan - thank you for sharing your feedback for Bud Brown Volkswagen. We aim to provide guests with friendly and professional service and I am glad to hear that Smokey and Mike are doing their jobs right. It was a pleasure to have your business and we wish you safe travels in the new vehicle!

October 21, 2020

Jason Wattree was friendly, knowledgeable, and quite honestly, the only car salesman I've encountered who hates surprises as much as I do when buying a large-ticket item. He didn't throw in any addition More

by DubyaFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie, our finance manager was so friendly, and not pushy at all. , Pete Egeland, Jason Wattree
Oct 21, 2020 -

Bud Brown Volkswagen responded

Thank you for posting about your 5-star experience with Jason at Bud Brown Volkswagen! We strive to provide guests with a seamless and enjoyable sales process and it's fantastic to hear that came true for you. The 2021 Volkswagen Atlas is an excellent vehicle and we wish you safe travels in yours!

October 21, 2020

Very pleased with Rick & Kelley going out of their way to make it a great experience this time. They really helped us out. Thank you. More

by KATIEAHUDSON
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Oct 21, 2020 -

Bud Brown Volkswagen responded

Thank you, Katie, for reviewing Bud Brown Volkswagen! I am thrilled to hear that Rick and Kelley took such great care of you during your recent service visit. We look forward to working with you in the future!

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