
Bud Brown Volkswagen
Olathe, KS
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They were not pushy and took the time to answer all of my questions. I came back a second time and purchased the car. They are offering oil changes and maintenance other dealerships were not. questions. I came back a second time and purchased the car. They are offering oil changes and maintenance other dealerships were not. More
Having always liked the look and reputation of the Volkswagen, when it came time to purchase a new car I came to Bud Brown and asked for Jim McNeal. He showed me the options available, answered my qu Volkswagen, when it came time to purchase a new car I came to Bud Brown and asked for Jim McNeal. He showed me the options available, answered my questions, and put me into a new Passat. I was pleased with the whole process. Jim and his co-workers were always courteous and patient. Buying this car was a hassle free experience. More
We came in for the end of year savings and Jim helped us by providing a couple of options. He was friendly and patient in our purchase process. Jim even introduced us to Rosedale BBQ. Some of the tasties by providing a couple of options. He was friendly and patient in our purchase process. Jim even introduced us to Rosedale BBQ. Some of the tastiest BBQ around. More
I called to test drive a vehicle that I saw on cars.com. Internet Salesman, Roger, had the vehicle at the door for me to look at upon arrival. Todd was very good at discussing the vehicle and then handled Internet Salesman, Roger, had the vehicle at the door for me to look at upon arrival. Todd was very good at discussing the vehicle and then handled the sale in a comfortable manner. This is soooo different than what has happened at car dealerships. No busy salesman...just the facts. More
Found a car a wanted via Cars.com. Gave Bud Brown VW a call and was put through to Jim. Told him the time I was coming and when I arrived at the dealership the car had already been pulled up front & rea call and was put through to Jim. Told him the time I was coming and when I arrived at the dealership the car had already been pulled up front & ready for me to test drive. Jim was friendly & very professional & knowledgeable about the vehicle. The sales negotiation was handled respectfully & professionally. More
This dealer, Bud Brown VW, made leasing my wife's new VW CC R-Line a very good experience. My salesperson, Chris Jung, did an excellent job showing me all the features that were pertinent to me. I dealt wit CC R-Line a very good experience. My salesperson, Chris Jung, did an excellent job showing me all the features that were pertinent to me. I dealt with both managers, Steve and Nick. They both went out of their way to make sure I was comfortable with my purchase. I would recommend this dealer to all my friends & family and will definately do business with them again on my next vehicle purchase. More
All the staff was very nice and did not give any pressure. I heard some other great comments from a couple in a restaurant about the dealership. they were saying they had a very good buying experi pressure. I heard some other great comments from a couple in a restaurant about the dealership. they were saying they had a very good buying experience. More
I was very pleased with my experience with this dealer, Todd especially. After we came in and test drove the car we still had some thinking to do. Todd was courteous and called back several times to see if Todd especially. After we came in and test drove the car we still had some thinking to do. Todd was courteous and called back several times to see if there was anything he could do to help our decision. He worked with us to meet the payment that fit out budget. Now we have a beautiful "new" used car. More
I walked in only hoping for a check and look at car my friend find for me and found that they had the exact car I wanted, a 2007 Lexus RX350 with AWD. Todd helped me get a good trade-in value for my old friend find for me and found that they had the exact car I wanted, a 2007 Lexus RX350 with AWD. Todd helped me get a good trade-in value for my old car, and made me a good deal on the RX350. I'm a very detail oriented person, but Todd took the time to explain all the details to me and show me all the numbers so I could make important for me decision. Todd was very friendly and made the business side of the deal very easy. I appreciated everyone's honest and friendly demeanor very much and am thankful they were able to help me get my car! More
The quality of service and attention to customer needs is exceptional. Zach went above and beyond to satisfy our needs. We had a great buying experience and will return for our next vw purchase. exceptional. Zach went above and beyond to satisfy our needs. We had a great buying experience and will return for our next vw purchase. More