Bud Brown Volkswagen
Olathe, KS
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We had a super experience working with Jim and the other folks at Bud Brown. We received what we wanted on our trade in and final cost of our purchase. We love our car....Thank you Jim!!! T & K Graf - To folks at Bud Brown. We received what we wanted on our trade in and final cost of our purchase. We love our car....Thank you Jim!!! T & K Graf - Topeka More
From the time I walked in we were treated with respect and very friendly. Jim McNeal took the time to show every thing about the cars I was interested in. When we came back to buy he was very sweet and ag and very friendly. Jim McNeal took the time to show every thing about the cars I was interested in. When we came back to buy he was very sweet and again took a lot of time with us. I will recommend this dealership to anyone looking for a car. More
I was in need of a new vehicle and I had an outstanding experience with the staff at Bud Brown VW. Other sales people helped to entertain my 3 yr old while my wife and worked with our sales advisor. We t experience with the staff at Bud Brown VW. Other sales people helped to entertain my 3 yr old while my wife and worked with our sales advisor. We test drove numerous cars and Zach knew the pros and cons of each. My sales advisor, Zach Buehrer, is close in age to myself and my wife, so there was an instant connection in terms of what we were looking for in a car. The entire staff was extremely friendly and did whatever they could to help us select the best car for our budget and overall needs. The price was second to none. I would say there was no haggling on the price. We talked about price, and Zach and the finance manager came back with a price, and collectively we adjusted it. The whole negotiating process took a max of 30 minutes. My initial phone car asked if they still had the car because the price was incredible. I told them when we would be there the next day and they had it waiting for us. The dealership is a bit farther away than a competing dealership, but I will take my car to Bud Brown. The service manager has a long history with VW and I trust Kelly to tell me what is what. Overall from the initial meeting to driving away with our car, the experience was exceptional. More
I had an excellent time buying my VW Routan at Bud Brown. It was my first experience buying a car by myself and Jim McNeal was a pleasure to work with. He was extremely knowledgeable about the product, gav It was my first experience buying a car by myself and Jim McNeal was a pleasure to work with. He was extremely knowledgeable about the product, gave me a great overview of the vehicle before the test drive. He answered all of my questions after the test drive. I called Jim back a few hours later to see if I could drive the car again, he apologized and said that his manager drove it home for the evening but that I would be welcome to come back in the morning to drive the vehicle then. The next day I came to the dealership with more questions which he happily answered, then he let me take it to my husband's work and to drive it for a few hours with my kids so we could see how everyone liked the vehicle. I came back to the dealership with a check a few hours later and got an excellent deal on a great vehicle. My husband was shocked that it was so easy for me to do without his help (so was I.) Everyone at the dealership was extremely friendly, from Jim to the manager to the finance guy and the service manager. I couldn't be happier with the experience, the deal I got, and of course the vehicle we purchased. Everything went so smoothly it doesn't seem real. All our friends want to go for a ride in our new van with heated seats and 2 DVD players! Can't wait to take it on the next family trip! More
I had an awesome experience purchasing my car! They offered a fair deal and made it a painless experiene. Jim answered all of my questions and did a great job of showing my all the bells and whistles o offered a fair deal and made it a painless experiene. Jim answered all of my questions and did a great job of showing my all the bells and whistles on my new car. I would definitely refer anyone to this dealership. More
They were not pushy and took the time to answer all of my questions. I came back a second time and purchased the car. They are offering oil changes and maintenance other dealerships were not. questions. I came back a second time and purchased the car. They are offering oil changes and maintenance other dealerships were not. More
Having always liked the look and reputation of the Volkswagen, when it came time to purchase a new car I came to Bud Brown and asked for Jim McNeal. He showed me the options available, answered my qu Volkswagen, when it came time to purchase a new car I came to Bud Brown and asked for Jim McNeal. He showed me the options available, answered my questions, and put me into a new Passat. I was pleased with the whole process. Jim and his co-workers were always courteous and patient. Buying this car was a hassle free experience. More
We came in for the end of year savings and Jim helped us by providing a couple of options. He was friendly and patient in our purchase process. Jim even introduced us to Rosedale BBQ. Some of the tasties by providing a couple of options. He was friendly and patient in our purchase process. Jim even introduced us to Rosedale BBQ. Some of the tastiest BBQ around. More
I called to test drive a vehicle that I saw on cars.com. Internet Salesman, Roger, had the vehicle at the door for me to look at upon arrival. Todd was very good at discussing the vehicle and then handled Internet Salesman, Roger, had the vehicle at the door for me to look at upon arrival. Todd was very good at discussing the vehicle and then handled the sale in a comfortable manner. This is soooo different than what has happened at car dealerships. No busy salesman...just the facts. More