Bud Brown Volkswagen

Very good buying experience. This dealership has a lot of models in the lot, the building is clean with a very nice and spacious lounging area. Mike Rowe worked really hard in helping me find the car that I models in the lot, the building is clean with a very nice and spacious lounging area. Mike Rowe worked really hard in helping me find the car that I wanted. There were a few problems with the new computer software that they are using, but other staff members are very helpful and eventually I went home with the car that I wanted at a good price. This is the first time that I have bought a car from Bud Brown Volkswagen, but overall I am a very satisfied first time customer. I hope I will continue to recieve the same exemplary level of customer service in the future. I would not hesitate to recommend this dealer to friends and family members. More

Great Car (2012 Jetta TDI), Great Fuel Mileage (>40mpg), Great location (Olathe), Great People. We love our Jetta and this dealer! I am actually looking forward to working with thier service depar (>40mpg), Great location (Olathe), Great People. We love our Jetta and this dealer! I am actually looking forward to working with thier service department. More

We recently worked with Bud Brown Volkswagen on the purchase of a new 2012 Passat. We had an excellent experience all-around. After driving many vehicles and talking to many sales people -- several of purchase of a new 2012 Passat. We had an excellent experience all-around. After driving many vehicles and talking to many sales people -- several of whom frankly weren't that knowledgeable about their product -- Max Harrell was a breath of fresh air. He took us on a test drive and gave us a very thorough demonstration of both the mechanics and the features of the car. He answered all of our questions and was very professional. From the test drive, to the negotiations, to the delivery of the car, everything went smoothly and quickly. And they were very proactive with several follow-ups by phone and email the very next day. We would definitely recommend Max Harrell and Bud Brown VW to anyone who is in the market for a Volkswagen. More

I originally set up an appointment to look at a used vehicle with Mike Motley. I arrived a little late yet this did not seem to bother Mike, he still greeted my husband and I with a friendly hello and h vehicle with Mike Motley. I arrived a little late yet this did not seem to bother Mike, he still greeted my husband and I with a friendly hello and hand shake. We wasted no time, headed to the vehicle we wanted to look at, Mike did a grand job of showing us around it and explaining the different options it had. Mike presented us with a car fax report and we were on our way for a test drive. In the end this vehicle was not for us. There was never any pressure to purchase or attempt with any other vehicle. I was trying to get out of my v8 gas guzzler and Mike new this, he suggested before we left to consider a car instead of an suv.... I never really thought about it, so we said ok. The next day, far from my mind Mike calls, he knew I was really wanting to get out of my current SUV and he said he had been doing some thinking, asked for me to come in with my husband Saturday and take a look at the 2012 Passat. No pressure at all, and we agreed. I never dreamed I could have a brand new car but it happened, with a good sales team Bud Brown VW including Mike got me into my very own 2012 Passast. Mike was awesome enough to go over every silly question I had, show me how to sync my phone with the car, show me the in and outs. All together Bud Brown VW is a great dealership and Mike was a supreme sales consultant. The Passat itself is a beautiful car. There has never in my life been a point where I thought, "I have to have a VW". I looked around, alot!! The Kia Optima, the Hyundai Sonata, the Honda Accord and Subaru Legacy... None honestly felt as good as the Passat. More

Very pleasant car buying experience. I do not have anything negative to say. They were very friendly, professional, and helpful. My salesman was Jim McNeal, and he was a very genuinely nice person. I anything negative to say. They were very friendly, professional, and helpful. My salesman was Jim McNeal, and he was a very genuinely nice person. I did not feel pressured to purchase by any of the salesmen once I told them I was not quite ready to purchase. Going into price negotiations a few weeks later when I was ready to buy, they did not haggle with me, and I walked out with a good pice well below MSRP (This only works if you come with a REALISTIC offer, they obviously won't sell you a car BELOW COST, It is a for-profit business). I financed my purchase, which they made a breeze and will work with VW Credit to get you the lowest rate possible. After purchasing, Jim was great about showing me all the great features of the car, how to operate everything, and made sure to give me plenty of time to come up with my own questions by not making me feel hurried. I highly recommend this dealership and Jim McNeal as a salesperson. Bud Brown is also doing twice the factory ... I do not have anything negative to say. They were very friendly, professional, and helpful. My salesman was Jim McNeal, and he was a very genuinely nice person. I did not feel pressured to purchase by any of the salesmen once I told them I was not quite ready to purchase. Going into price negotiations a few weeks later when I was ready to buy, they did not haggle with me, and I walked out with a good pice well below MSRP (This only works if you come with a REALISTIC offer, they obviously won't sell you a car BELOW COST, It is a for-profit business). I financed my purchase, which they made a breeze and will work with VW Credit to get you the lowest rate possible. After purchasing, Jim was great about showing me all the great features of the car, how to operate everything, and made sure to give me plenty of time to come up with my own questions by not making me feel hurried. I highly recommend this dealership and Jim McNeal as a salesperson. Bud Brown is also doing twice the factory offered maintenance visits, which is great because I like my oil changed more often. Also, they are renovating now, but their new show room is beautiful, and the lounge area is nice while you wait for your free maintenance visits. More

Had a very good experience. There was never any pressure to make the deal. We were treated respectfully, and even treated to a great barbecue lunch. I would definitely do business there again even though to make the deal. We were treated respectfully, and even treated to a great barbecue lunch. I would definitely do business there again even though it is about 120 miles from my home. More

Wow....what can I say? I have waited 30 years for my new VW Beetle...my first. I chose Bud Brown over our local dealer based on the first call I made there. I spoke with Steve Everhart, who was more than VW Beetle...my first. I chose Bud Brown over our local dealer based on the first call I made there. I spoke with Steve Everhart, who was more than helpful. Thank you Steve!! Within a few hours I received my first call from Jim McNeal. Jim immediately wanted me to come in and visit with him, get to know him and the Bud Brown folks. After several phone calls, I made my first trip over to Kansas (from Missouri). The minute I walked in the door, I felt welcome...it was like home. I knew from that moment on I would be buying my first VW Beetle from this great group of friends. Now about Jim...wow, what a guy. I don't think they will allow me enough room to put into words what I want to say about this kind soul. First of all, my husband liked him from the start...which is saying a lot! I knew after Cris (husband) said he liked the guy and the Bud Brown crew, it was a green light to get my car. Being around Jim felt like being with a family member. I could tell he was truly interested in finding my Beetle and above all, I think he was more excited than I was. :) I arrived at Bud Brown Dealer at 5:20pm, March 21, 2011. Jim was waiting outside the door for us. The first thing I heard was his voice saying, "Teresa, over here". A welcome sight for sure, as we were both nervous. Our first VW and was raining as well. I was taken inside the building to find my Pearl Black VW Beetle sitting with the biggest red bow I have ever seen. You can't imagine the emotions, luckily I didn't cry...yet, that came as I drove away. Tears of pure joy. I could write a novel about this GREAT group of friends. Another wonderful aspect of this adventure for me, was actually getting to have Mr. Bud Brown involved in finding my car. I can honestly say that I have never met the owner of a car dealer in which I have had a conversation with. Mr. Brown treated us with kindness and respect from the start. In fact, I bought my first new car from Mr. Brown back in 1988, under a different dealership. I think that says a lot about a person being in the car business that long and it coming around full circle years later. Thank you Mr. Brown for thinking of me daily and keepin Jim and myself informed of where and when my new car would be here. A special shout out to Missy!!! Thank you so much for setting up my bluetooth phone with the car...you are a valuable gem with this group of friends as well. Happy I got to meet you! Jesse Little, another wonderful person. Jesse had all our paperwork ready for us. All we had to do was sign all the spots...LOL. Cris and I thank you Jesse for making it painless. :) I know there are many that I am leaving out, but just know each of you will alway have a special place in my heart. I thank you... Chris in the shop....thank you for giving me my first drive in the VW a few months ago...Great guy! In closing, I just wanted to let folks know that this is the place to buy your VW car. You won't find a more informative, caring and honest bunch of folks. I hope that you get the opportunity to visit Bud Brown and his wonderful staff of family. One last thank you to Jim McNeal!! I am so glad I had the opportunity to meet you, you are one in a million my friend. (((hugs))) Sincerely, Teresa Mooorshead More

The Bud Brown Team was great. I admit that I was a bit apprehensive about buying a new car, in fact I dreaded the very thought of going through the process of negotiating a new car purchase, but found Jim apprehensive about buying a new car, in fact I dreaded the very thought of going through the process of negotiating a new car purchase, but found Jim McNeal and his sales manager, Jesse Little, both friendly and professional. They worked to ensure that I was pleased with my new car, the price I paid, and that I understood every step of the transaction from start to finish. I highly recommend Jim McNeal and Bud Brown Volkswagen - they have a new loyal customer. More

We flew from Virginia to KC to buy a certified Eos!! The entire staff at Bud Brown-Jim, Steve, Percy, Roger..etc. were all so friendly and helpful. They truly made us feel like family. We love our "new" V entire staff at Bud Brown-Jim, Steve, Percy, Roger..etc. were all so friendly and helpful. They truly made us feel like family. We love our "new" VW and proudly wear our Bud Brown tag surround. No one in Virginia knows who they are....but we do!! More

The people (Jim McNeal, Steve Everhart, Jesse Little, Roger Brock) were all very friendly and respectful towards me and my goals during the process of buying a new Jetta TDI. I simply would not have bou Roger Brock) were all very friendly and respectful towards me and my goals during the process of buying a new Jetta TDI. I simply would not have bought a car at this dealership had I not felt comfortable with the people and quality of their work. I sometimes move slow in my decision-making process, but this was no problem as they were patient. They helped - not pushed - me to find the right vehicle specifically for me. I would absolutely recommend Bud Brown. More