Bud Brown Volkswagen
Olathe, KS
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I'm a repeat VW Passat customer and walked into the dealership already fairly sure I would be getting another. Chris Jung met me almost immediately, answered my questions, gave me some literature and dealership already fairly sure I would be getting another. Chris Jung met me almost immediately, answered my questions, gave me some literature and explained the various options for trim levels. I test drove the 5 cylinder that first day and liked it but also wanted to drive the diesel. Chris followed up later to let me know a diesel was available to drive so I went in and I knew I'd found my car. The very best part of the whole experience is that I never felt pressured. Always available to provide information, Chris, simply allowed me to work through the decision process for myself - which is exactly the way I want to be "sold" to. When the car I ultimately ordered arrived Chris made the purchase easy and showed me around the details of my new car. Working through the trade-in, final details and paperwork with Steve Everhart was equally painless and without the kind of pressure tactics I've experienced at other dealerships. I recommend Bud Brown highly. It was an excellent experience for me and, by the way, I LOVE my new car. More
having bee in sales management and training for several years it was a most refreshing experience doing business at this dealership. I was very impressed with the level of product knowledge and professiona years it was a most refreshing experience doing business at this dealership. I was very impressed with the level of product knowledge and professionalism of Max and Roger. They set the high bar for the industry. Great job More
I came to Bud Brown in hopes of purchasing a car that I saw online and the sales staff made the process very easy and straight forward. Although the model I purchased wasn't a VW, Zach was very knowledgabl saw online and the sales staff made the process very easy and straight forward. Although the model I purchased wasn't a VW, Zach was very knowledgable about the car and did a great job of answering all questions my wife and I had. We traded a car in and I felt that both Zach and Jesse put forth a lot of effort to make sure that we received a fair valuation for our car and did a great job of getting us to a trade difference that my wife and I felt very comfortable with. All in all it was a very smooth and productive car buying experience. More
The usual perception whe buying a new or used car is one of being an uncomfortable experience. This was not the case when we purchased the Routan from Michael Motley at Bud Brown VW. Their was never a sens of being an uncomfortable experience. This was not the case when we purchased the Routan from Michael Motley at Bud Brown VW. Their was never a sense of any pressure to make a sale from Mr. Motley. He was informative, and answered our questions himself, or found the answers with help from others. My feeling is that, this culture runs throughout the Bud Brown staff. When we are shopping for another car, we will definitely consider this dealership again. More
I PURCHASED A BEAUTIFUL 2008 CHRYSLER SEBRING CONVERTIBLE. MY SALES PERSON WAS BRIAN PHILLIPS. HE WAS VERY HELPFUL, AND EXPLAINED EVERYTHING ABOUT THE CAR. THE CAR IS IN TIP TOP CONDITION. TH CONVERTIBLE. MY SALES PERSON WAS BRIAN PHILLIPS. HE WAS VERY HELPFUL, AND EXPLAINED EVERYTHING ABOUT THE CAR. THE CAR IS IN TIP TOP CONDITION. THE WHOLE STAFF WAS VERY FRIENDLY AND HELPFUL IN HELPING ME PURCHASED THIS CAR. I MET ROGER, WHO HELPED ME WITH THE PURCHASE, ALONG WITH DEVIN, WHO ALSO ASSISTED ME. PERCY STARR, THE FINANCE DIRECTOR, ALSO WAS VERY PLEASANT AND HELPFUL IN SIGNING THE NECESSARY PAPERS FOR THE CAR. OVERALL, THE EXPERIENCE WAS 100% POSITIVE, AND WOULD DEFINETLY RECOMMEND THIS DEALERSHIP TO SOMEONE WHO IS PURCHASING A VEHICLE. More
Jim McNeal was a very helpful and friendly salesman. Missy McConnell was very helpful in setting up the car's phone system. I would recommend them to any perspective buyer. Missy McConnell was very helpful in setting up the car's phone system. I would recommend them to any perspective buyer. More
Everything went very well. We love the car! Everyone at the dealership was very friendly and helpful to make the right choice. We appreciated the wide selection in choices of colors in the Jetta even thou the dealership was very friendly and helpful to make the right choice. We appreciated the wide selection in choices of colors in the Jetta even though we got the Passat. Mike Motley was very knowledgeable about how to set up the instrumentation. We appreciated the friendly call after the sale to make sure everything was okay. We'd recommend the dealership to anyone. More
I found my car online. Dealt with Roger Brock, who made buying the car an easy experience. Had my financing, price and trade-in value all done before I even set foot in the dealership. Missy McConnell too buying the car an easy experience. Had my financing, price and trade-in value all done before I even set foot in the dealership. Missy McConnell took me for my test drive and explained the car's features. No "car sales games" at this dealership! It was a pleasure to do business at Bud Brown Volkswagen. More
Chris Jung went out of his way. I was in a car accident and didn't have a vehicle to go look for a new one. He made the experience convenient, fun and easy. I appreciated his thorough service and follow-up and didn't have a vehicle to go look for a new one. He made the experience convenient, fun and easy. I appreciated his thorough service and follow-up. Bud Brown will definitely be my go-to dealership because of their superb professionalism and courteous service. More