Bud Brown Volkswagen
Olathe, KS
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Max was a joy to work with, very knowledable and professional. The entire process went very smoothly. I would recommend Max to anyone interested in getting a VW. We did not feel any pressure to l professional. The entire process went very smoothly. I would recommend Max to anyone interested in getting a VW. We did not feel any pressure to lease the car. Max provided use with as many options that were available. He made sure we were aware of, not only all the features of the car, but went over the safety features in detail. Everyone at Bud Brown was friendly and helpful. The entire store was very clean and comfitable. Overall it was a pleasent experiance and I would continue to purchase or lease cars from Bud Brown. More
Great car with a great price is something I was hoping for and I received that and the best service I have ever had from a dealership. Chris Jung surely convinced me to buy my new car and I am so happy th for and I received that and the best service I have ever had from a dealership. Chris Jung surely convinced me to buy my new car and I am so happy that I made the decision. Chris Jung is strongly recommend by me and the dealership is the best dealership in Kansas for sure! More
This is our 2nd vehicle purchased from Bud Brown and Missy. We've had our 1st vehicle serviced at the dealership now for almost 2 years and love the service staff! We wont buy anywhere else! I LOVE BUD Missy. We've had our 1st vehicle serviced at the dealership now for almost 2 years and love the service staff! We wont buy anywhere else! I LOVE BUD BROWN VW!!! More
We recently purchased a used certified 2009 Jetta from Bud Brown Volkswagen. A few days after taking possession, we detected some paint flaws that frankly were not noticed before we finalized the deal on Bud Brown Volkswagen. A few days after taking possession, we detected some paint flaws that frankly were not noticed before we finalized the deal on the vehicle. After I took the car in for service two weeks after taking possession, I was approached by Larry Swanson as I walked through the used cars on display. When he mentioned he was the used car sales manager, I decided to express my concerns about the paint flaws. He was very friendly and listened patiently to me. He said he would examine the car while it was in the service department and get back to me later that day. To make a long story shorter, Larry insisted on taking the car back. Another used certified 2008 Jetta had come in that we liked even better, at the same price point, so we were offered and accepted an even exchange. We are now very pleased with our purchase. I consider this experience to be an example of customer service at its finest. As first-time Bud Brown customers, it's obvious to me our future business is important to them. We will probably be in the market for a Tiguan in the next year or two and naturally this will be the dealership we will come to first. Thanks again to Larry Swanson and also to our salesman Chris Jung, who was very helpful and friendly in our interactions with him. I'm happy to recommend Bud Brown Volkswagen to anyone in the market for an automobile purchase. Scott C. More
Jim McNeal at Bud Brown VW is, by far, the best car salesman I have ever worked with. He made the process of buying a new car easy (who knew that was even possible)! Jim took the time to explain the salesman I have ever worked with. He made the process of buying a new car easy (who knew that was even possible)! Jim took the time to explain the process of buying a new car, tons of details about my new car, and made me feel completely comfortable. He even took the time to flag certain pages in the car manual for quick reference later - who does that? Jim McNeal! More
My wife and I really enjoyed the way the Bud Brown team treated us. Especially our salesman Chris Jung! He made our whole buying experience flow with ease and we never felt pressured during the process! treated us. Especially our salesman Chris Jung! He made our whole buying experience flow with ease and we never felt pressured during the process! He was very friendly, helpful, caring and very knowledgeable about the VW product line! Whenever we had questions, he was available to provide information which allowed us to choose the perfect car! Again, it was a great car buying experience! I highly recommend Chris Jung and the staff at Bud Brown VW! Thanks Chris! More
Great experience from beginning to end. Jim McNeal is the real-deal, friendly, easy-going, no-pressure professional. This was the easiest car buying experience I've had; would highly recommend Jim and the en real-deal, friendly, easy-going, no-pressure professional. This was the easiest car buying experience I've had; would highly recommend Jim and the entire staff at Bud Brown. Thanks, Jim! LM More
Service was great. Dealer did a good job showing us vehicles and providing us information. Prices were competitive and they did a great job in giving us fair K.B.V. for our trade in. Fast, friendly and vehicles and providing us information. Prices were competitive and they did a great job in giving us fair K.B.V. for our trade in. Fast, friendly and highly recommended. More
Can't say I had any problems. They had the car I wanted and I bought it. Mike was great to work with, friendly and not pushy. He didn't hover over us and gave us ample opportunities to discuss, in private, and I bought it. Mike was great to work with, friendly and not pushy. He didn't hover over us and gave us ample opportunities to discuss, in private, what we wanted to do. More