Bud Brown Volkswagen

Jim was a very helpful and knowledgeable salesman. He really took the time to show me all of the features on the Tiguan that I bought. Great salesman! really took the time to show me all of the features on the Tiguan that I bought. Great salesman! More

I was wanting to trade two vehicles in on a newer, nicer vehicle. Mike, Roger, and Steve all worked hard to get me the car I wanted at a price I could afford. I got a fair price for my trades and a good p vehicle. Mike, Roger, and Steve all worked hard to get me the car I wanted at a price I could afford. I got a fair price for my trades and a good price on the new car. This is my second purchase from Bud Brown and when it comes time for another new car I'll go back. More

When we arrive on the lot, we knew that we were going to buy a car from Devin. His knowledge and professionalism started and ending in a manner than should be the benchmark for all sales associates. In my p buy a car from Devin. His knowledge and professionalism started and ending in a manner than should be the benchmark for all sales associates. In my personal opinion, Devin has a very bright future with your organization if given the opportunity. More

I waited a long time to submit this review. I found THE car I wanted at Bud Brown, but I live over 200 miles away, so I asked the internet manager, Roger, to inform me about everything about the 2009 VW CC car I wanted at Bud Brown, but I live over 200 miles away, so I asked the internet manager, Roger, to inform me about everything about the 2009 VW CC. He assured me the car was great. When I arrived, the staff was great, very friendly, and knowledgeable about the vehicle. But then I saw a major ding in the hood of the car. Now what? Long story short, I bought the car, and Jim McNeal and Steve Everhart made me a very happy customer. My CC is an amazing car, gets so many compliments, and was very fairly priced at Bud Brown. Jim sold me the car - he was fun to take the test drive with, and knew quite a bit about the car and the history of VW/Porsche. Their service after the sale completely won me over, and I appreciate that very much. More

Jim was very helpful and personable. He worked with us over two days to get us to where we wanted to be and helped us get the vehicle we wanted. Great work Jim! over two days to get us to where we wanted to be and helped us get the vehicle we wanted. Great work Jim! More

We were greeted professionally when we arrived at the dealership. Jim McNeal is very knowledgeable about the vehicles he is selling. He made us feel very comfortable making a new car purchase. After t dealership. Jim McNeal is very knowledgeable about the vehicles he is selling. He made us feel very comfortable making a new car purchase. After the deal was made, Jeff made the paperwork process clear, easy to understand and painless. We will definately recommend Jim and the Bud Brown dealership to friends and family. More

We had an excellent all-around experience. Many thanks to the sales and finance staff for a job well done. The ultimate all-service, no-pressure approach. to the sales and finance staff for a job well done. The ultimate all-service, no-pressure approach. More

I came in to trade my vehicle. Everything was very simple and no hassle. I was in and out in a decent amount of time. The car I wanted was not on the lot and so it was located and brought in from another dea and no hassle. I was in and out in a decent amount of time. The car I wanted was not on the lot and so it was located and brought in from another dealership, out of state, withen 2 days. Zach Buehrer was wonderful! More

Working with Jim was a pleasure! Ask him about ice cream -- maybe a test drive to Braums in Emporia ... Anyway, we have traditionally been Mazda and Ford owners so this was our first venture to a VW Deal -- maybe a test drive to Braums in Emporia ... Anyway, we have traditionally been Mazda and Ford owners so this was our first venture to a VW Dealership. Our neighbor suggested we visit with Phil Brown. So what do I do, walk in unannounced and ask for Phil Brown. Phil set the tone for the whole experience - friendly and personable - and introduced us to Jim. It should be noted that Phil chatted with us each time we stopped in at the dealership over several days. Of course we looked a several vehicles (makes and models)and gas mileage was on our mind (hybrid, gas, diesel, etc.). With this purchase we wanted to increase our gas mileage but also be budget smart given our intended use for the car - in town, low annual mileage, etc. Jim was very knowledgeable and let the product do the talking for itself, but also was informative (walking us through the features of the vehicles, answering questions) and helped us make our buying decision based on our parameters. While we loved the Passat TDI, we knew the right purchase at this time was the gas Jetta. We found a 2012 Jetta on the lot that had been used as a service loaner at the dealership. Had a few thousand miles on it, but in new condition at a great price! Wow, what a fun car to drive! We love it! By the way don't tell Jim, but we would have bought the Passat TDI, he just helped us make the right choice instead. Anyway, what a great experience and vehicle for us! We are on our way to Braums for ice cream! Thanks Phil and Jim! Looking forward to the next visit! More

Zach was a very professional presenter of our car, a new 2021 Passat TDI. His knowledge and enthusiasm for the car were obvious to Sue and I immediately. it was a pleasure working with him! 2021 Passat TDI. His knowledge and enthusiasm for the car were obvious to Sue and I immediately. it was a pleasure working with him! More