Bud Brown Volkswagen

First time in to the dealership- it was a great experience. No one tried to talk me into “extras” and everyone was very nice. I had a few questions and everyone answered them honestly but with no p experience. No one tried to talk me into “extras” and everyone was very nice. I had a few questions and everyone answered them honestly but with no pressure More

Bud Brown VW worked with me on a very long, drawn out process of waiting for the title for my vehicle to be verified before my credit union would move forward with the financing. They were patient and process of waiting for the title for my vehicle to be verified before my credit union would move forward with the financing. They were patient and friendly during this time. More

I really appreciate the kind service employees they’re great. I called for service they immediately got ime in and taken care of in a timely manner. great. I called for service they immediately got ime in and taken care of in a timely manner. More

Great customer service from the service department. I always appreciate how friendly Steve and Norman are and how fast the techs get my car finished. always appreciate how friendly Steve and Norman are and how fast the techs get my car finished. More

Scheduled Oil change tire rotation and safety check took well over 2 hours. I explained that I changed my own air filter, wiper blades and cabin air filter. They checked anyway. Not sure if warranty fo well over 2 hours. I explained that I changed my own air filter, wiper blades and cabin air filter. They checked anyway. Not sure if warranty forces them to make sure. They Could have saved some time Plus side they washed It. More

We purchased a 2020 Passat and are extremely pleased with the car, not only in appearance but in performance. My daughter purchased a 2019 Jetta a year ago and is also pleased with the service. The salesman the car, not only in appearance but in performance. My daughter purchased a 2019 Jetta a year ago and is also pleased with the service. The salesman for both cars was Chris Matheny. More

Jerry and Missy were very helpful and made this transaction go very fast. Was very happy with the service and speed at which this deal was done. transaction go very fast. Was very happy with the service and speed at which this deal was done. More

Bud Brown is great on sales and service. They have a nice selection of products and understand the needs of customers. Missy McConnell is a great representative of Bud Brown. nice selection of products and understand the needs of customers. Missy McConnell is a great representative of Bud Brown. More

Kelly and his technicians talked with me about my problem , got me in, checked out the problem and sent me on my way. I appreciate the help , got me in, checked out the problem and sent me on my way. I appreciate the help More

Exceptional service! Service staff friendly, helpful and knowledgeable. I love our service contract and the ease the express service provides without having an appointment. Thanks! knowledgeable. I love our service contract and the ease the express service provides without having an appointment. Thanks! More