Bud Brown Volkswagen
Olathe, KS
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We not in a hurry when we started looking for a VW and our sale person Mike respeced that and didn't make phone calls to us on a daily basis like other dealership did. Once we decided on the care we want our sale person Mike respeced that and didn't make phone calls to us on a daily basis like other dealership did. Once we decided on the care we wanted the process was very simple and done over the phone & internet so was very fast! I would recommend this dealership & Mike! More
Mike was friendly and very knowledgeable about Volkswagen vehicles. We were comfortable talking with him and never felt pressured. Negotiations were very swift since they set their prices pretty firm. The vehicles. We were comfortable talking with him and never felt pressured. Negotiations were very swift since they set their prices pretty firm. They gave us a great value on our trade-in so I was pleased about that. Overall I'd say it was a very fair deal and we will enjoy driving our Jetta or a long time! More
I had a great experience with Bud Brown. My salesman was Andy Lowe. His follow up was fantastic. He listened to what I wanted and called me when he thought he found the right car. I cannot say enough good t Andy Lowe. His follow up was fantastic. He listened to what I wanted and called me when he thought he found the right car. I cannot say enough good thing about him. Bud Brown is lucky to have someone of his caliber working for them. La Dean Bradshaw More
Selected used car I was interested in and sent a deposit using a credit card. They acknowledged the receipt of the credit card information. When I went back out to pick up the car a couple days later, the using a credit card. They acknowledged the receipt of the credit card information. When I went back out to pick up the car a couple days later, they said they had sold the car to someone else. They did not give me prior knowledge of this. When asked about the deposit, they said since they did not run the credit card through it was meaningless. They certainly meet the qualifications of an unethical car dealer. More
This will be the third car we have purchased from Bud Brown with Melissa as our sales person. She really knows the business and has a very personnel touch. I have and will continue to recommend Melissa Brown with Melissa as our sales person. She really knows the business and has a very personnel touch. I have and will continue to recommend Melissa and Bud Brown to friends and family. More
Max was very courteous and took plenty of time to meet with me. I generally don't enjoy purchasing a vehicle, but this was a good experience. Would recommend Max. He knows his stuff! with me. I generally don't enjoy purchasing a vehicle, but this was a good experience. Would recommend Max. He knows his stuff! More
Brian is very knowledgeable in all cars on the lot and spent the time necessary to answer all my questions and make sure I had the correct answers. I never felt rushed or pushed into buying a vehicle. spent the time necessary to answer all my questions and make sure I had the correct answers. I never felt rushed or pushed into buying a vehicle. Once i found the vehicle I wanted Brian walked through the process and it was painless. I highly recommend Brian and Bud Brown dealership. More
All was absolutely perfect until the computer quit working. Mike was fantastic. Computer not so, had to wait and wait to pay for the car. I am not the most patient person :) working. Mike was fantastic. Computer not so, had to wait and wait to pay for the car. I am not the most patient person :) More
I had the best car-buying experience of my life at Bud Brown and with Andy. I was treated with respect, fairly, was not talked down to, and felt appreciated as a customer. I will be telling my friends abo Brown and with Andy. I was treated with respect, fairly, was not talked down to, and felt appreciated as a customer. I will be telling my friends about the dealership to bring more business to them. More
I actually deliver mail to this dealership and have been keeping an eye on inventory and have let Michael Motley know what car we were looking for. One day as I drove through the lot I noticed the car we ev keeping an eye on inventory and have let Michael Motley know what car we were looking for. One day as I drove through the lot I noticed the car we eventually purchased and got in contact with Mike and it all went smoothly from that point on. Priced fairly and not a lot of time coming to agreement on a purchase. In short it was a very comfortable and enjoyable experience. Now we are happy owners of a Volkswagon Beetle. More