
Bud Brown Volkswagen
Olathe, KS
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Just bought a BMW from Max, the best dealer sales man I ever dealt with, vey patient and making me feel very comfortable. would definitely recommend Bud Brown and Max to my friends and colleges. ever dealt with, vey patient and making me feel very comfortable. would definitely recommend Bud Brown and Max to my friends and colleges. More
My wife and I had a good experience working with Jim McNeal, our salesman at Bud Brown. Jim was very patient in guiding us through the purchase process, he was very professional, and he also had a grea McNeal, our salesman at Bud Brown. Jim was very patient in guiding us through the purchase process, he was very professional, and he also had a great sense of humor that kept my wife entertained. We were very pleased with how things went, and I would highly recommend Jim to anyone in the market for a new VW. More
I made an appt with Mike Motley and he was there prompt on time with the cars I wanted to test drive (Jetta TDI, Jetta hybird, and Passat TDI) He quickly explained the hybird concept and we determined it on time with the cars I wanted to test drive (Jetta TDI, Jetta hybird, and Passat TDI) He quickly explained the hybird concept and we determined it would not be the best choice since I drive mostly highway miles. I liked the extra space in the Passat and the extra trunk space (since I haul my golf clubs everywhere) I drove both of them and Mike just helped, did not push or hard sell me. I gave him my number and he didn't call me 5 times a day bugging me, he just let me take my time and make the best decision. Not sure all the salesmen at Bud Brown are that way but my experience with Mike was perfect for me. I would strongly recommend contacting him if you are interested in a Volkswagen, TDI engine is the best. More
Dmitriy was so nice and patient with our crazy family and he was a no pressure salesman! Seiji made everything run nice and smooth during the finance portion. Everyone checked in on us and asked if we nee he was a no pressure salesman! Seiji made everything run nice and smooth during the finance portion. Everyone checked in on us and asked if we needed anything while we waited. We visited several dealerships and this was the best fit for our family. Thanks~ More
Brian made our car-buying process enjoyable instead of stressful. Because of his easygoing and respectful nature, we did not feel pressured at all. He was very candid about prices from the beginning, work stressful. Because of his easygoing and respectful nature, we did not feel pressured at all. He was very candid about prices from the beginning, working to help us make a decision. During a test drive, his comprehensive knowledge of Volkswagen vehicles became obvious. Brian understands what it is to be a professional. The next time I have to buy a car, I will seek him and Bud Brown VW out first. More
Max more than helped us get into the perfect car for our growing family. He was knowledgeable on the vehilce and answered all of my questions that I had. He worked with us on the price and was understanding growing family. He was knowledgeable on the vehilce and answered all of my questions that I had. He worked with us on the price and was understanding of our situation. I could tell Max loves selling cars and he does a great job. I would more than recommend him to anyone. More
Customer Service is excellent. Dealership is spic and span with great restrooms and waiting room. We began looking for a new Beetle 2 plus years ago with Missy who is very knowledgeable and informative. span with great restrooms and waiting room. We began looking for a new Beetle 2 plus years ago with Missy who is very knowledgeable and informative. We might also add that she is very patient. We decided that we didn't like the new style of Beetle so we looked at many other cars during the 2 plus years. Finally, on July 9th., we decided to check out the Beetle again, so we drove to Bud Brown. Missy wasn't there that day so Brian showed us the Beetles on the showroom floor. He told us that if we would test drive one we would love it, so we did. He was right. We called Missy on July 13th. and set up a time to meet with her and finally purchased a 2013 Beetle. We love it!! More
Looking for a car is possibly our least favorite thing, ranking below getting a filling and several other medical procedures. Dmitriy was very friendly, very personable. He should us the car we were inte ranking below getting a filling and several other medical procedures. Dmitriy was very friendly, very personable. He should us the car we were interested in and he made the process as painless as possible. Would definitely recommend Bid Brown Volkswagon and Dmitriy. We only gave a good rating on the price because who doesn't want to get something for a lower price. Thanks again. More
Gabriel was so nice and helpful! Definately will go back to buy another car. He was friendly and was not pushy at all. Really nice to our son as well. to buy another car. He was friendly and was not pushy at all. Really nice to our son as well. More
This is one of the best experiences we have had in all the years of purchasing cars. From the moment I entered the dealership to the moment we drove off with our new 2013 Jetta Hybrid, we were treated won the years of purchasing cars. From the moment I entered the dealership to the moment we drove off with our new 2013 Jetta Hybrid, we were treated wonderfully. There was none of the back and forth banter and negotiations that makes car buying so didtasteful. I made clear when I walked through the door, that I did not want to waste their time and did not want mine wasted. I told them what I was willing to do - period. Melissa was terrific and took me at my word. She was professional, friendly and very helpful. Phil Brown was also an incredibly professional, friendly business owner who went the extra mile to assure me that customer service was the number one rule of his shop. Love the car, loved the experience. Thank you so much. More