Bud Brown Volkswagen

I love this place!! Bought from Jim McNeal who was outstanding!!! Everyone in the service dept is fabulous!! So friendly and helpful!! They make it so convenient too!! outstanding!!! Everyone in the service dept is fabulous!! So friendly and helpful!! They make it so convenient too!! More

I really liked the experience, this was my first vehicle purchase and they made it a very positive one! Thank you so much for everything! purchase and they made it a very positive one! Thank you so much for everything! More

Net ad attracted me to Bud Brown VW. I met & dealt with Jim McNeal who I found to be genuinely honest, sincere & direct! My purchase was based upon price, services offered, ideal choice of Passat but; with Jim McNeal who I found to be genuinely honest, sincere & direct! My purchase was based upon price, services offered, ideal choice of Passat but; the deal maker was due to the complete understanding that Jim was only satisfied if I as his customer was completely satisfied. Jim McNeal & Bud Brown VW did that. Many thanks to Jim, I had shopped for nearly 60 days prior to my deal. I highly encourage anyone shopping vehicles to visit Bud Brown VW, ask for Jim McNeal. More

All the service guys I dealt with were awesome! I needed to have warranty work done on my 2008 EOS. The dealership (Molle) where I bought the vehicle did not want to do the work. I had taken it into them to have warranty work done on my 2008 EOS. The dealership (Molle) where I bought the vehicle did not want to do the work. I had taken it into them several times asking for them to figure out what was wrong and fix it. Each time I was told there was nothing wrong. I knew it was a transmission issue (and I'm a girl)!! I called Bud Brown, told them what was going on, they said no problem, bring it in. They kept me in loop with several phone calls to give me updates. I was out of town and when I got back, they still had some work to do and volunteered a loaner...who does that?? NOT MOLLE...they had my car for 5 weeks to repair a "deer injury" they told me 10 days and would not give me a loaner even after they had it 2 weeks longer than I was told. Bottom line, BUD BROWN DELIVERED on their promises and more than met my expectations of what a service department should be. I highly recommend BUD BROWN VW and would encourage all VW owners to stay far away from Molle...... More

The service was very friendly and not pushy. They were very patient and flexible. Servicing the vehicle took a long time and it was not very clean. Best experience I've had at a dealership! very patient and flexible. Servicing the vehicle took a long time and it was not very clean. Best experience I've had at a dealership! More

Melissa McConnell was excellent! She was very knowledgeable and really helped us out a lot! My kids enjoyed talking to her. She didn't overly pressure and was patient answering all of our quest knowledgeable and really helped us out a lot! My kids enjoyed talking to her. She didn't overly pressure and was patient answering all of our questions. More

This was by far the best car buying experience of my life. Missy was wonderful to talk to and deal with. I drove almost 5 hours to go to their dealership because they had exactly the car I wanted at a g life. Missy was wonderful to talk to and deal with. I drove almost 5 hours to go to their dealership because they had exactly the car I wanted at a great price. I highly recommend this dealership to anyone! More

I have been a customer of Bud Brown VW since they opened. We have options for VW in south KC area. But... I am so pleased with the quality of staff, professional, honest folks and ease of access make this We have options for VW in south KC area. But... I am so pleased with the quality of staff, professional, honest folks and ease of access make this my VW home. My sales advisor Max Harrell is outstanding in product knowledge, communication and support after the sale. Bud Brown VW... the complete package. Thanks to everyone for another great purchase experience. More

I went to Bud Brown needing a quality used vehicle, knowing my credit situation wasn't the best. Mike worked with me to find a car that met my needs, but also came with a few extras for a great price. knowing my credit situation wasn't the best. Mike worked with me to find a car that met my needs, but also came with a few extras for a great price. Then, Frank worked hard to find a financing deal that I could afford. I left very happy with no buyer's remorse, thinking it was a lot less painful than I thought it would be. Definitely going back for my next car purchase! More