
Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,408 reviews
Easy than expected. We had a very positive, hassle free experience with Bud Brown Volkswagon. Salesman Joe Presnell asked all the questions, wasn't high pressure and und We had a very positive, hassle free experience with Bud Brown Volkswagon. Salesman Joe Presnell asked all the questions, wasn't high pressure and understood exactly what we were looking for and what our budget was. One of our best car buying experiences. More
BBVW - Car Purchase Received technical information from an experienced saleswoman with great product knowledge. Look forward to working with her in the future - All w Received technical information from an experienced saleswoman with great product knowledge. Look forward to working with her in the future - All went well, great experience - Thank you More
Great experience We purchased a 2011 VW Jetta TDI recently from Bud Brown. They gave us a great price for our trade, and made the whole car buying experience hassle f We purchased a 2011 VW Jetta TDI recently from Bud Brown. They gave us a great price for our trade, and made the whole car buying experience hassle free. Thanks Joel for all your hard work and help. We will definitely be buying our next VW from Bud Brown! -Adam More
LOVE MY NEW JETTA! I love my new Jetta and it was the best car buying experience I have ever had. Joel introduced me to three different vehicles, did not pressure me and I love my new Jetta and it was the best car buying experience I have ever had. Joel introduced me to three different vehicles, did not pressure me and answered all of my questions. After buying the car Joel showed me all of the vehicle's features and I drove off shouting through the sunroof! I was immediately utilizing the bluetooth technology on my way home. Thank you Joel for a great experience! More
2014 Jetta TDI Toby made the deal happen within 30 minutes of being at the dealership. This has been by far the best car buying experience I have had. Toby made the deal happen within 30 minutes of being at the dealership. This has been by far the best car buying experience I have had. More
Used Car Sale Worked with Spencer on purchasing a used car; excellent experience, it all went like clockwork with no heartburn. I was pleasantly surprised and woul Worked with Spencer on purchasing a used car; excellent experience, it all went like clockwork with no heartburn. I was pleasantly surprised and would recommend Spencer to anyone looking for a car. More
Great Experience Located the vehicle on Cars.com As soon as we arrived to the dealership Spencer Weddle took great care of us. He is very professional and knowledgeab Located the vehicle on Cars.com As soon as we arrived to the dealership Spencer Weddle took great care of us. He is very professional and knowledgeable of the cars for sale. After a successful test drive he worked with us until we got the deal. More
Fantastic Experience I was in a car wreck where my former vehicle was totaled and I needed a replacement vehicle ASAP. I was looking for the best deal on a reliable car an I was in a car wreck where my former vehicle was totaled and I needed a replacement vehicle ASAP. I was looking for the best deal on a reliable car and knew I wanted a Volkswagen. I was looking at a number of different dealerships in the area, however that changed once I visited with Toby and Joel. I worked with Toby first and he was incredibly helpful and friendly. When I had to leave after my first visit without making a deal (I had my two small children with me) there was no pressure at all. In fact, when I called back to schedule a time to come in, Toby actually scheduled me at a time that he would not be able to help me, putting me with Joel, resulting in him losing half the sale, because that time worked best for me and my family. I would have never expected that and it solidified for me that the folks here are truly about the customer. It took us 3 different trips into the dealership to get a deal done (at no fault of theirs) and they were incredibly patient with me and my family and helpful and friendly at every turn. This was by far the best car buying experience I have ever had (or even heard of for that matter) and they have gained a life long customer. I would highly recommend Bud Brown Volkswagen to anyone looking to purchase a new or used car. Rare is the occasion when buying a car that the car itself is secondary in the process. Volkswagen's are excellent vehicles, I knew that going in. What I didn't expect was to find car dealers who genuinely cared about the customer and not their commission. More
I bought a used 2011 Volkwagen Tiguan from Bud Brown VW in March 2014. The entire experience, from start to finish, was extremely positive. Joel Presnell was very knowledgeable about the vehicle and I appr in March 2014. The entire experience, from start to finish, was extremely positive. Joel Presnell was very knowledgeable about the vehicle and I appreciated his attention to detail when pointing out features of the car. He could not have provided more friendly or exceptional service! I had never purchased a car on my own before and was not sure what to expect. From the minute we got there, Joel made us feel very welcome and at ease. I would absolutely buy another car from this dealership in the future, thanks to Bud Brown Volkswagen's wonderful customer service. More