
Bud Brown Volkswagen
Olathe, KS
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Great Experience Joel was great to work with, I appreciate the fact he cared about what me and my wife were looking for in a car. I also appreciate that he didn't pres Joel was great to work with, I appreciate the fact he cared about what me and my wife were looking for in a car. I also appreciate that he didn't pressure us, was very personable and I actually drove away from the Bud Brown feeling like I had a friend that sold me a car. If you are looking for a new or used car, I definitely recommend giving Joel and the people at Bud Brown a visit. More
Easy and Friendly We visited the dealership on recommendation from my parents who had purchased/leased three vehicles from Missy. We knew what we were after and we wer We visited the dealership on recommendation from my parents who had purchased/leased three vehicles from Missy. We knew what we were after and we were able to quickly find the car, assess the car, and reach an agreement to purchase the car. Missy is straight-forward and no nonsense. You will get your questions answered without a song and dance. That does not mean that there isn't plenty of character and personality. Missy is one of a kind, definitely enjoyable. More
Great Experience! Joel Presnell and Bud Brown Volkswagen truly exceeded my expectations for a car dealership. They listened to my needs, wants, and concerns and then p Joel Presnell and Bud Brown Volkswagen truly exceeded my expectations for a car dealership. They listened to my needs, wants, and concerns and then provided me straightforward and honest answers, ideas, and information. Joel took the time to walk me through the entire process, reviewing anything I needed further clarification on. He gained my trust almost instantly which is a rare feat in this industry. I never felt pressured which made the whole experience much more enjoyable that other dealers I have shopped. If you are looking for a VW, Bud Brown is the place to go, and ask for Joel! More
Great salesman Mike Motley was awesome! Great to work with and I trusted him..I made him earn my business but he never faltered. Would be a car from Mike again! I Mike Motley was awesome! Great to work with and I trusted him..I made him earn my business but he never faltered. Would be a car from Mike again! I was less than impressed with Frank in the finance department. Just felt like he told some less than truths. One thing to make some money, another is to lie to get it. Frank set the car selling business back 10yrs......Scandalous! Ken in Olathe More
Excellent Customer Service Having had experience now with two different local VW dealerships, (both service and sales teams) I have to say Bud Brown far surpassed the other deal Having had experience now with two different local VW dealerships, (both service and sales teams) I have to say Bud Brown far surpassed the other dealership in terms of gaining my satisfaction. More
Great experience buying a new car! I knew the car that I wanted, and the folks at Ben Brown VW worked hard to get me exactly that car. Vince Weston was exceptional. I knew the car that I wanted, and the folks at Ben Brown VW worked hard to get me exactly that car. Vince Weston was exceptional. More
Missy is great! Concern for the customer is evident. Missy has always been great to deal with. She has a good understanding of the products available and is quick to offer alternatives and apply effort t Missy has always been great to deal with. She has a good understanding of the products available and is quick to offer alternatives and apply effort to get you what you want. More
Great customer service Experience from start to finish was good. Mike Motley did a great job explaining the features of the Beetle, not once , but twice. My wife really a Experience from start to finish was good. Mike Motley did a great job explaining the features of the Beetle, not once , but twice. My wife really appreciated the time he took to explain all the features of her new Beetle. More
Exceptional Experience I recently did a lease return and a new lease with Joel, and couldn't have been more pleased. I always get excellent service from Bud Brown and Joel i I recently did a lease return and a new lease with Joel, and couldn't have been more pleased. I always get excellent service from Bud Brown and Joel is certainly living up to the already high standards. Thanks for an exceptional experience, and I'm loving the new car. More
Great experience.. The quality of service, knowledge and integrity of all the staff I dealt with at Bud Brown was impressive. They made my car buying experience comforta The quality of service, knowledge and integrity of all the staff I dealt with at Bud Brown was impressive. They made my car buying experience comfortable and easy. I would definitely do business with this team again! More