Bud Brown Volkswagen

Courtessy, kindness, honesty and made us. feel like at home! Ron really want out of His way to help us he was very friendky, and explained all the reports on the history of the car we have got. Ron really want out of His way to help us he was very friendky, and explained all the reports on the history of the car we have got. More

Very happy with my 2014 Jetta TDI!! Was very pleased with the customer service at Bud Brown VW. I'm glad I drove 2 hours to visit this dealership. They helped me with a situation that I Was very pleased with the customer service at Bud Brown VW. I'm glad I drove 2 hours to visit this dealership. They helped me with a situation that I thought would be impossible to get out of. Thanks a bunch guys More

Instantly Impressed!!! I have been through multiple cars over the years, as well as multiple dealers. I literally walked in to Bud Brown, met Joel, and within the next few m I have been through multiple cars over the years, as well as multiple dealers. I literally walked in to Bud Brown, met Joel, and within the next few minutes was looking at the new car I would take home that very same day. Quick, easy, and painless is the best way I can describe working with Joel. He listened to my concerns/requests, and accommodated me above and beyond any level I've experienced in the past. Besides giving me a great price and experience, he listened! Moreover, he didn't treat me like a sale or see $$$. I would advise anyone interested in looking or buying to venture out and see Joel, or any of Bud Brown's associates. Have I mentioned they're so awesome that my father purchased a car from them the very next day!? I only write reviews for those who deserve it; Joel and Bud Brown definitely deserve rave reviews. More

Great place to purchase a vehicle !! We had a great buying experience. I highly recommend the Bud Brown team. We worked with Joel and found him to be knowledgable, honest and willing to p We had a great buying experience. I highly recommend the Bud Brown team. We worked with Joel and found him to be knowledgable, honest and willing to patiently answer all of our questions. He was great! We were prepared for our car purchase. We had researched price and ratings and were very pleased to get just what we wanted. If you want an exceptional buying experience, ask for Joel ! More

Great Car Buying Experience After having a horrendous potential buying experience at another dealership, I came to Bud Brown in Olathe, with is 40 minutes from my home. Upon arr After having a horrendous potential buying experience at another dealership, I came to Bud Brown in Olathe, with is 40 minutes from my home. Upon arrival, my girlfriend and I were greeted as soon as we stepped out of my vehicle. At other dealerships, I have felt hassled and less respected because I am only 23 years-old, but never for a moment did I feel like I was getting quick-talked or cheated at Bud Brown. I came in to purchase a 2012 VW GTI, which was very well priced for its condition and mileage. The sales rep (Andrew Lowe) was incredibly knowledgeable and personable, which was a complete turn around from what I had experienced at the other dealerships. Whether you are in Kansas or Missouri, I HIGHLY recommend visiting Bud Brown for your next VW. The staff, facility, and prices cannot be beat. This dealership has gained my business for years to come. More

Great Experience Joel was great to work with, I appreciate the fact he cared about what me and my wife were looking for in a car. I also appreciate that he didn't pres Joel was great to work with, I appreciate the fact he cared about what me and my wife were looking for in a car. I also appreciate that he didn't pressure us, was very personable and I actually drove away from the Bud Brown feeling like I had a friend that sold me a car. If you are looking for a new or used car, I definitely recommend giving Joel and the people at Bud Brown a visit. More

Easy and Friendly We visited the dealership on recommendation from my parents who had purchased/leased three vehicles from Missy. We knew what we were after and we wer We visited the dealership on recommendation from my parents who had purchased/leased three vehicles from Missy. We knew what we were after and we were able to quickly find the car, assess the car, and reach an agreement to purchase the car. Missy is straight-forward and no nonsense. You will get your questions answered without a song and dance. That does not mean that there isn't plenty of character and personality. Missy is one of a kind, definitely enjoyable. More

Great Experience! Joel Presnell and Bud Brown Volkswagen truly exceeded my expectations for a car dealership. They listened to my needs, wants, and concerns and then p Joel Presnell and Bud Brown Volkswagen truly exceeded my expectations for a car dealership. They listened to my needs, wants, and concerns and then provided me straightforward and honest answers, ideas, and information. Joel took the time to walk me through the entire process, reviewing anything I needed further clarification on. He gained my trust almost instantly which is a rare feat in this industry. I never felt pressured which made the whole experience much more enjoyable that other dealers I have shopped. If you are looking for a VW, Bud Brown is the place to go, and ask for Joel! More

Great salesman Mike Motley was awesome! Great to work with and I trusted him..I made him earn my business but he never faltered. Would be a car from Mike again! I Mike Motley was awesome! Great to work with and I trusted him..I made him earn my business but he never faltered. Would be a car from Mike again! I was less than impressed with Frank in the finance department. Just felt like he told some less than truths. One thing to make some money, another is to lie to get it. Frank set the car selling business back 10yrs......Scandalous! Ken in Olathe More

Excellent Customer Service Having had experience now with two different local VW dealerships, (both service and sales teams) I have to say Bud Brown far surpassed the other deal Having had experience now with two different local VW dealerships, (both service and sales teams) I have to say Bud Brown far surpassed the other dealership in terms of gaining my satisfaction. More