Bud Brown Volkswagen

Great experience! I had a wonderful experience at Bud Brown. Joel Presnell was kind professional and made the car buying process fun and easy! I would definitely reco I had a wonderful experience at Bud Brown. Joel Presnell was kind professional and made the car buying process fun and easy! I would definitely recommend. More

Buying, new to me, used car. In driving by the lot I found the used car I wanted, and was directed toward a salesman, Joel. The friendliness and customer service I received as In driving by the lot I found the used car I wanted, and was directed toward a salesman, Joel. The friendliness and customer service I received as a result were top notch. His handling of the transaction, along with the other Bud Brown employees was reassuring and help ease any post purchase dissonance I was experiencing. The great follow through Joel insured made my used car purchase a positive experience. More

pretty great! This was my first car-buying experience -- I walked out with a great car and didn't feel like I got screwed over. Definitely recommend. This was my first car-buying experience -- I walked out with a great car and didn't feel like I got screwed over. Definitely recommend. More

20K service The service team was very courteous, quick, and thorough. Norman Kearney went the extra mile to take care of any cares or concerns I might have had, The service team was very courteous, quick, and thorough. Norman Kearney went the extra mile to take care of any cares or concerns I might have had, and very respectful of my time. More

Very pleasant experience! We had a very positive, pleasant experience at Bud Brown while purchasing a new VW CC. Our sales person, Joel Presnell, was great, and worked to ensu We had a very positive, pleasant experience at Bud Brown while purchasing a new VW CC. Our sales person, Joel Presnell, was great, and worked to ensure we had all of the information we needed to complete our purchase. The rest of the team at Bud Brown was also great. Overall, an easy transaction. More

"Friendly & Honest" The entire staff was friendly and helpful. Missy was very honest and helpful. I bought a used, specialty beetle that had not even been processed yet, The entire staff was friendly and helpful. Missy was very honest and helpful. I bought a used, specialty beetle that had not even been processed yet, and the staff scrambled to get it safely out the door for me. I feel safe and HAPPY! :) More

terrific team of people Joel was very knowledgeable and helpful. Always courteous as was Mr. Pringles. The best buying experience we have had! Would love to recommend this Joel was very knowledgeable and helpful. Always courteous as was Mr. Pringles. The best buying experience we have had! Would love to recommend this dealership to anyone! Even the owner took time to visit with us. More

OUTSTANDING!! My husband has to drag me kicking and screaming to shop for cars. It is usually a negative experience and I have found as a woman I come away feeling My husband has to drag me kicking and screaming to shop for cars. It is usually a negative experience and I have found as a woman I come away feeling stupid and laughed at. What a HUGE SURPRISE when I experienced salesman Joel Presnell. He was considerate and spoke directly TO me and asked questions in order to find out what kind of car would work best for me. This is the FIRST time EVER that I had a positive experience with a sales man. What impressed me the most was when we went to wait on financing which I expected to take my whole day and be painful. Joel said he would check back in 15 minutes and HE DID!! he continued to check on our progress and the finance department was quick and impressive. I don't care if I move six states away I am going to drive my Bud Brown purchased car to Bud Brown for another car the rest of my life! More

Happy Feet I recently purchased a Volkswagen CC from Bud Brown VW. Not only were they fair, but they treated me like family and made me feel really good about my I recently purchased a Volkswagen CC from Bud Brown VW. Not only were they fair, but they treated me like family and made me feel really good about my purchase. In fact, there were some challenges with the glue from the price sticker damaging my tint. I also noticed a white discoloration on one of the speakers. Both were noticed AFTER I drove it off the lot, but they let me bring it back and they fixed it for me, at no additional cost. They wanted the car to be perfect for me and I was very grateful. Vince, Norman, Tom and Pete - all great guys with great hearts. I will be loyal to Bud Brown VW for life, both as it relates to my car, any future cars and the referral of others. More

"EXCELLENT" I have been to many dealerships in the past looking for a newer or a brand new car. And this is the first dealership that has gone above and beyond my I have been to many dealerships in the past looking for a newer or a brand new car. And this is the first dealership that has gone above and beyond my expectations for all the needs that i had. More