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Bud Brown Volkswagen
Olathe, KS
2,405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 16, 2020
Quick honest and understanding!! Missy is a rockstar!!! Love the service department as well. I’d give Missy 10 starts if I could!!! This is our 6th Bud Brown VW since 2011!!! Love the service department as well. I’d give Missy 10 starts if I could!!! This is our 6th Bud Brown VW since 2011!!! More
by MKMATTES44
Verified CustomerEmployees Worked With
Missy McConnell, Norman Kearney, Steve Hill, Jerry Arns, Kelly Adams
November 15, 2020
Max was the best sales executive we have ever worked with. He was very knowledgeable and knew his product line in full. Max came outside to see us and did not hound us but answered questions professiona with. He was very knowledgeable and knew his product line in full. Max came outside to see us and did not hound us but answered questions professionally. More
by JEFFMILLER1M
Employees Worked With
Phil Brown, Pete Egeland, Max Harrell, Rick Pringle
November 12, 2020
This is the second VW purchased at this dealership. Two of my daughters have bought a used Jetta and Passat. Friendly sales staff, good price, great rates, and two quality vehicles. of my daughters have bought a used Jetta and Passat. Friendly sales staff, good price, great rates, and two quality vehicles. More
by KABCE
Employees Worked With
Jerry Arns, Mike Burkemper
November 12, 2020
Very pleased with this dealership! Tom Mabe is the best! All the employees are very friendly and helpful! First Class! Would return in a heart beat! All the employees are very friendly and helpful! First Class! Would return in a heart beat! More
by DENNIS64
Employees Worked With
Tom Mabe
November 12, 2020
Oil change took two hours,,, this surprised me. I was also a little upset that no one told me about the time to finish. Oil changes at the last dealership I visited would take about 30 minutes. also a little upset that no one told me about the time to finish. Oil changes at the last dealership I visited would take about 30 minutes. More
by KRYSTALSCHELP
Employees Worked With
Steve Hill
November 12, 2020
I am from out of town and Steve took good care me and made the correct diagnosis after the previous dealer did not. He empathized with my situation made the correct diagnosis after the previous dealer did not. He empathized with my situation More
by jeff.jasmin815
Employees Worked With
Steve Hill
November 11, 2020
Great people at every level from sales to finance to service. Jason was exceptional and quickly became a trusted advisor giving us time to browse and asking questions to understand our needs. Quickly fe service. Jason was exceptional and quickly became a trusted advisor giving us time to browse and asking questions to understand our needs. Quickly felt like we were in the company of longtime friends. Julie was great to work with in finance and the Bud Brown lifetime warranty sealed the deal. More
by timothy b oberry
Employees Worked With
Julie Loveless, Pete Egeland, Jason Wattree
November 11, 2020
I'm starting to think there is suspicious activity at this dealership. Two out of the 3 times I have went in to get my oil changed, they have somehow found a nail in one of my tires.. and somehow its this dealership. Two out of the 3 times I have went in to get my oil changed, they have somehow found a nail in one of my tires.. and somehow its has been in the sidewall both times making the tire unrepairable. Today I went in to get oil changed knowing it should be free on account of the package i got when I purchased the vehicle, and was somehow still charged 90 dollars even after the tech acknowledged it would be free. They either are trying to rip people off, or just need to get their xxxx together either way terrible experience so far More
by JERRADLWELLS
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
November 10, 2020
Great Experience. Missy is really great and very helpful. The entire process was painless. We just had to show up and sign paperwork. This is our 8th VW now. helpful. The entire process was painless. We just had to show up and sign paperwork. This is our 8th VW now. More
by NICKMCDOLE
Employees Worked With
Missy McConnell, Jerry Arns
