Bud Brown Volkswagen

Most recently, the Parts Department did not notify customer when the engine cover part arrived.I called weeks later and they had the part. The second lack of parts dept. notification for the owners ma customer when the engine cover part arrived.I called weeks later and they had the part. The second lack of parts dept. notification for the owners manual that was a special order by the customer. Beyond this, I have been satisfied with Brown Volkswagen. More

Bud Brown provided Excellent service, The people were friendly, knowledgeable, fair, professional, honest, thorough, accommodating and hospitable, friendly, knowledgeable, fair, professional, honest, thorough, accommodating and hospitable, More

Knowledgeable representative James has been standing by and answering all the questions I have had. Came to look at the deal, went back home in brand new Tiguan. Professional handling of all the steps. V and answering all the questions I have had. Came to look at the deal, went back home in brand new Tiguan. Professional handling of all the steps. Very friendly! More

The service department does good work in a short time and is sure to quote prices before proceeding. is sure to quote prices before proceeding. More

My experience at Bud Brown Volkswagen was very pleasant. I went to the service department in April 2024 for a safety recall issue an oil change, and other maintenance. They were very helpful and informative I went to the service department in April 2024 for a safety recall issue an oil change, and other maintenance. They were very helpful and informative about everything. The waiting room was pleasant and comfortable. More

It is always a pleasure to go to Bud Brown VW for service. Always receive prompt courteous service from a well trained staff. service. Always receive prompt courteous service from a well trained staff. More

They are prompt to address concerns, honest with the issues and follow through with promises issues and follow through with promises More

The dealer facility is clean and nice. People are friendly. Steve Hill helped me and made sure to fix my car properly. While it took a while to repair the rear window (and defroster) and t People are friendly. Steve Hill helped me and made sure to fix my car properly. While it took a while to repair the rear window (and defroster) and the footwell flooding issue, they were able to fix it and no problem since the repair. I wish they had shuttle service for both ways. Other VW dealer provided but this one didn't. Or I wish they could provide a loaner car since I didn't have my car for 2 weeks. More

The service was great and expedient. The staff were very friendly and helpful. Keep up the good work 😊 The staff were very friendly and helpful. Keep up the good work 😊 More

If you want and honest deal go to Bud Brown! Very satisfied with my purchases Very satisfied with my purchases More