Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,403 reviews
Nice Experience it had been 12 years since I purchased my last car, I was looking for a manual car, Eric took time to converse and was very pleasant and knowledgeable it had been 12 years since I purchased my last car, I was looking for a manual car, Eric took time to converse and was very pleasant and knowledgeable. He understood my reasons and my limitations, overall great experience , straight to the point . More
Great Service . Saturday oil change with a minor service issue. Norman is excellent as always. Bought my Jetta from Bud Brown and have been getting service for over . Saturday oil change with a minor service issue. Norman is excellent as always. Bought my Jetta from Bud Brown and have been getting service for over 3 years now. The service dept. is fast, friendly and experience is always pleasant. More
Love the service department! I have had nothing but amazing service . Thank you Jake, Kelly and Norman for always taking care of me. :) Thankful that if my battery was to going I have had nothing but amazing service . Thank you Jake, Kelly and Norman for always taking care of me. :) Thankful that if my battery was to going to go dead somewhere, the dealership would be the perfect base. More
Fun, no-pressure, just the facts ma'am experience!!! From my first phone call to inquire about a car I found on the website, this was a delightful experience. I appreciate Missy's knowledge, sense-of-hu From my first phone call to inquire about a car I found on the website, this was a delightful experience. I appreciate Missy's knowledge, sense-of-humor and down-to-earth answers. Everyone at the dealership was friendly, helpful and my purchase went GREAT!! Don't need the song and dance; however, I believe if I did this group would be quite entertaining!! More
Very nice experience! It had been eight years since I purchased my last car, I wasn't looking forward to it. I greatly dislike car shopping. However, immediately upon arriv It had been eight years since I purchased my last car, I wasn't looking forward to it. I greatly dislike car shopping. However, immediately upon arrival everyone as so kind and helpful, without laying on the typical sale person schmooze. My sales person, Joel, really took a lot of time to accommodate my car needs/requests and time-schedule in getting the deal done. He was great in showing me all the features of my new "certified" car. I'm thoroughly please with my purchase and the over all experience with Joel and Bud Brown. I highly recommend them! Thank you! More
Will be a repeat customer. From the moment we walked in till we left we received exceptional service. We were not pressured into a sale. We will return. Thank you From the moment we walked in till we left we received exceptional service. We were not pressured into a sale. We will return. Thank you More
Great service department I like working with Norman Kearney and Steve Hill. They are professional, flexible and straight forward. While they do their jobs selling service an I like working with Norman Kearney and Steve Hill. They are professional, flexible and straight forward. While they do their jobs selling service and making recommendations I appreciate that they let me make the decisions without pressure or judgement. It's hard to find service representative's you can trust. Bud Brown has at least two! More
WONDERFUL !!!! My experience at Bud Brown dealership was one to remember. We were treated with courtesy and respect and enjoyed the friendliness of the staff. The My experience at Bud Brown dealership was one to remember. We were treated with courtesy and respect and enjoyed the friendliness of the staff. The team was willing to work with my family to ensure that we got the vehicle we wanted at the price we could afford. We will look forward to doing business with this dealership in the future and have already recommended it to others. More
Great Experience I found the used Passat I was looking for online. I visited Bud Brown, test drove and worked out a deal over the next couple deals. Joel was my sales I found the used Passat I was looking for online. I visited Bud Brown, test drove and worked out a deal over the next couple deals. Joel was my sales rep and was a pleasure to work with. Very knowledgeable, easy to talk to, and never pushy. I received a fair price for my trade and got a good price on the Passat compared to local and national "like" cars. My wife, who co-signed, was impressed with the facility and the quickness of the paper work. All in all, great overall experience. More
A dealership that really cares Purchased a new 2014 Gli from Rick Pringle and Tom Eagleson. Total customer satisfaction , nicest people you could ever do business with. No pressur Purchased a new 2014 Gli from Rick Pringle and Tom Eagleson. Total customer satisfaction , nicest people you could ever do business with. No pressure to buy , every one makes you feel comfortable , and makes you feel at home at Bud Brown VW. I would recommend that anyone in the market fora new VW , go check these guys out you wwon't be disappointed. More