Bud Brown Volkswagen

Good experience at Bud Brown VW An easy, smooth process to buy a new VW. The staff I experienced during my new car buying process was very friendly, helpful and knowledgable. An easy, smooth process to buy a new VW. The staff I experienced during my new car buying process was very friendly, helpful and knowledgable. More

Truly Exceptional The sales team at Bud Brown VW has again kept their reputation for quality sales and customer service. From the time that I arrived I was never press The sales team at Bud Brown VW has again kept their reputation for quality sales and customer service. From the time that I arrived I was never pressured into buying a car, but rather was able to walk around the lot and talk about the features on several of the new cars - Jetta TDI, New 2015 Golf, GTI, CC, Passat. Joel was very knowledgeable about all of the features. When it came time I decided that I would buy the 2014 Passat SE as it met my needs - again there was no pressure to buy the car and they truly went out of their way to help me find the price that I was looking for. If you are interested in a new car, I highly recommend Joel and all the staff at Bud Brown VW. More

Amazing service, quick, and easy! This is my second time working with Missy and she had outdone herself. She went above and beyond any expectations I had in place. I got an amazing dea This is my second time working with Missy and she had outdone herself. She went above and beyond any expectations I had in place. I got an amazing deal and it was super quick and easy. My experience was so great that I recommend Missy and BB VW to ALL of my friends and co-workers. More

Great experience! Missy was very helpful when we purchased our new Jetta. We felt we were treated fairly and that we got a great deal! Missy went out if her way to get Missy was very helpful when we purchased our new Jetta. We felt we were treated fairly and that we got a great deal! Missy went out if her way to get everything taken care of with our purchase. She met us twice at my husbands job to get paperwork signed because my husband was unable to get to the dealership. This extra effort did not go unnoticed and is greatly appreciated. Overall we are highly satisfied and recommend Missy at Bud Brown VW! More

Great cars, great service = Happy Customers! Thx Joel :) Make your car buying experience one to remember! Visit Bud Brown and ask for Joel Presnell. From start to finish Joel was awesome and dedicated to hel Make your car buying experience one to remember! Visit Bud Brown and ask for Joel Presnell. From start to finish Joel was awesome and dedicated to helping us find the best car for our family. Everyone we came into contact with at Bud Brown was helpful and very personable. They kept our needs first and we definitely plan on returning to Bud Brown in the future. Great people, great cars, great service = Happy Customers! Kind of a big deal these days! More

Great Experience We recently bought a Passat at Bud Brown, working with Grant Fisher and we had a great experience. They were very welcoming and accommodating through We recently bought a Passat at Bud Brown, working with Grant Fisher and we had a great experience. They were very welcoming and accommodating through the process and even made it seem like dealing with our 1 year old who was with us was a pleasure. I would definitely recommend purchasing a vehicle through this dealership and even Grant, he was great. More

Great Customer Service Customer service is so different than other dealerships. Bud Brown do not pressure customers on their decisions. I would highly recommend this branch Customer service is so different than other dealerships. Bud Brown do not pressure customers on their decisions. I would highly recommend this branch from now on. More

Great customer service! I recently bought a 2015 GTI SE and I absolutely love it. My experience at Bud Brown was top notch. I first shopped online, like most of us reading I recently bought a 2015 GTI SE and I absolutely love it. My experience at Bud Brown was top notch. I first shopped online, like most of us reading this, and Smokey Peters quickly responded to my inquiry about my car. We easily set up a time for me to come out and test drive the vehicle. I then met sales rep Joel Presnell who enthusiastically took my fiance and I on a knowledgeable and fun test drive. At no point did I feel unappreciated, pressured, or taken advantage of. I worked with a few other people as well during the sale and all were very friendly. The entire Bud Brown team works as a family and treats their clients like such as well, very different from some of the other dealerships I had visited during my new car shopping. More

Good dealership to work with! We bought a used Toyota. Our salesman Eric Shaver was a no pressure, informative, and reliable person to work with. He really seemed interested in hel We bought a used Toyota. Our salesman Eric Shaver was a no pressure, informative, and reliable person to work with. He really seemed interested in helping us purchase the right car for our situation. We enjoyed working with Eric and would ask for him again. More

Great dealership and great people! Thanks Andy! I recently bought a world auto certified pre-owned Jetta Sportwagen TDI from Bud Black. I live about two hours away in another city with several deal I recently bought a world auto certified pre-owned Jetta Sportwagen TDI from Bud Black. I live about two hours away in another city with several dealerships, but a used Jetta Sportwagen TDI was at least somewhat of a rarer car with the exact options I was looking for, and I'd gotten pretty set on one because it looked like the best car for my lifestyle and needs (great highway miles, good get up and go, room for people and cargo). So as a result I ended up at Bud Brown rather than a local dealership, and I'm definitely glad I did. I had email contact with Andy early on and he answered several questions and we worked out a lot of things in advance so when I was able to get up to Olathe on a weekend a lot of things would be taken care of and if I liked the car it would be easy to drive away with! I went up there on Labor day weekend and everything checked out so we started wrapping up the process. Even though it was a holiday weekend it did not take long at all with the advance work that they did for me to purchase the car. There was a short wait while the financing department worked out their matters so Andy and I just chatted about German cars and motors and so on. He's very knowledgeable and a real enthusiast! Once the finance department was ready for me Frank walked me through everything in a through fashion. There wasn't any kind of high pressure tactics there but he was able to swing some things where I could get some options I was interested in with a price that would work for me! Great follow-up too! I'd definitely make the drive up there to deal with them again in the future and I would encourage anyone else in the region to do so also! More