Bud Brown Volkswagen

Have already been recommending! Started out at Bud Brown to fix an oil leak going on from my wife's car, that Firestone was clueless about. Steve hill was the one to help us. He was Started out at Bud Brown to fix an oil leak going on from my wife's car, that Firestone was clueless about. Steve hill was the one to help us. He was very friendly when we came in. We brought the car in and they had the issue diagnosed and fixed all that day! We ended up having a little more oil leak off the car and they told us to bring it back in. They gave my wife a complimentary car to drive to make our life easier while they took a very thorough look at her car. It ended up just being residual oil so no more charges yay! While they had her car they gave it a complimentary wash and even vacuumed out the inside! They handled everything smoothly and professionally which was nice after getting treated by a Firestone like we were a bunch of idiots. Both my wife and I work in retail customer service. It was nice for once to get back the great customer service we try to give! People are super friendly here! The following weekend we actually purchased another Volkswagen from Bud Brown. We will never take our two cars anywhere else ever again to get them serviced! It's Bud Brown all the way. Thanks guys and keep up the big smiles! More

New car Went in to test drive a vw Passat I had been eyeballing for a week. Got greeted right away by Chris Smith. From start to finish he and everyone else a Went in to test drive a vw Passat I had been eyeballing for a week. Got greeted right away by Chris Smith. From start to finish he and everyone else along the line were great to work with. By the end of the day I was able to drive off the lot with my first brand new car ever! They made the experience a one to remember with amazing friendlyness and customer service. I would recommend Bud Brown to anyone just on customer service! It is hard to find in this day and age. Chris was awesome so friendly and knew what he was talking about. We will definitely be back to Bud Brown in the future! More

Sales & Service Missy, Toby, & Steve are great to work with at Bud Brown Volkswagen. They each have a different job to do and do their jobs WELL. Missy, Toby, & Steve are great to work with at Bud Brown Volkswagen. They each have a different job to do and do their jobs WELL. More

Bud Brown VW is the BEST This is my 2nd Volkswagen from Bud Brown! Missy McConnell is the BEST and I won't buy from anyone else! She was at the door waiting for us when we g This is my 2nd Volkswagen from Bud Brown! Missy McConnell is the BEST and I won't buy from anyone else! She was at the door waiting for us when we got there and immediately started helping us. I can not recommend Missy enough! When it was time to drive away in my new Touareg, Missy took the time and went over every aspect of the car with me and even connected my phone and programmed my favorite radio stations! She told me if I had any questions to be sure and call and if I needed another lesson on how to operate all of the accessory's to come back and see her! She was very knowledgeable on every question I asked! Thanks Missy! More

2015 Jetta Very easy process. Nice car for a great price. John Allen did a great job, was knowledgeable and able to answer all my questions. I am very pleased Very easy process. Nice car for a great price. John Allen did a great job, was knowledgeable and able to answer all my questions. I am very pleased ! More

Bud Brown VW is AWESOME! I just bought 2 car from them!! Bud Brown VW is AWESOME! I just bought 2 car through them. They were fair and honest. They went out of their way to look at different financing Bud Brown VW is AWESOME! I just bought 2 car through them. They were fair and honest. They went out of their way to look at different financing options and gave me fantastic financing. Anyone looking for a new or used VW should talk to Phil Brown at Bud Brown VW More

2014 Jetta This was my third car from Bud Brown. Mike Motley has helped me with each car. I can't recommend him and the crew at Bud Brown enough. Mike takes the This was my third car from Bud Brown. Mike Motley has helped me with each car. I can't recommend him and the crew at Bud Brown enough. Mike takes the time to listen to what I want and doesn't stop until he finds it for me. I will never buy a car from another salesman or dealership. I went to another dealership falling for a gimmick buy back scam and was treated horribly. (Lees Summit VW) I now know better than to waste my time and will head straight to Bud Brown next time!! More

Great Experience We purchased a used Jeep from Bud Brown, and the process was easy and painless. Everybody at the dealership was friendly, and the test drive was a ple We purchased a used Jeep from Bud Brown, and the process was easy and painless. Everybody at the dealership was friendly, and the test drive was a pleasant experience (not to mention a source of decent conversation). Both specialists we worked with were knowledgeable and helpful. All of our questions and concerns were addressed before we headed off the lot. Very pleased. More

Exceptional Lease Experience! Three years ago, I leased a Jetta from Molle Volkswagen and to put it mildly, it was by far my worst car buying experience I've ever had. The day I le Three years ago, I leased a Jetta from Molle Volkswagen and to put it mildly, it was by far my worst car buying experience I've ever had. The day I left there, I never went back. After that, all of my service visits and lease questions went through Bud Brown and I can honestly say every encounter I had with them won me over. So naturally when my lease expired, Bud Brown was where I went! I worked with Missy McConnell and had THE BEST experience. Missy is personable, fun and extremely knowledgable about all things Volkswagen. She was honest with me, yet fair and never once pushy. I leased a Beetle convertible and you better believe I will recommend Bud Brown to anyone I know! The entire team is friendly and professional; Toby Smith helped finalize my lease and was incredibly patient with all of my questions. Phil Brown even came out on a busy Saturday to introduce himself and ensure our visit was all that we wanted it to be. Thank you Bud Brown for exceeding my expectations yet again! More

Quick, Easy, Painless Buying Eric made the buying process very easy. I explained what I was looking for, he was able to present multiple options that fit my criteria, and I ended Eric made the buying process very easy. I explained what I was looking for, he was able to present multiple options that fit my criteria, and I ended up going home with a great car. He was excellent to work with and I would recommend Eric to anyone considering a VW. More