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Bud Brown Volkswagen

Olathe, KS

4.6
2,404 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,404 reviews

November 21, 2020

Fast, reliable and professional! This is a great dealership to get service. Thanks Tom for the nice touch of courtesy and appreciate you and the team! More

by cousin246
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Nov 24, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave Bud Brown Volkswagen a review! We will be sure to share your kind words with Tom and the rest of our team. Hope to see you next time!

November 20, 2020

Service was easy to schedule and completed within promised time. Clean waiting room, car was washed upon completion of job. Would recommend this service center More

by MFISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Nov 23, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

November 20, 2020

The work is always quality, fast and reliable. This why I choose to drive from downtown to the Bud Brown Volkswagen location when I need work done. More

by gvela27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Nov 23, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Bud Brown Volkswagen, and we look forward to your next visit!

November 20, 2020

We had a really good buying experience at this dealership. Great costumer service and fair prices. We would absolutely recommend Bud Brown Volswagen to friends and family. More

by HANSENHUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Pete Egeland, Roman Ramos
Nov 23, 2020 -

Bud Brown Volkswagen responded

It's wonderful to hear that you received excellent service and a great deal at Bud Brown Volkswagen! Thank you so much for recommending us. We hope that your new vehicle is treating you well.

November 20, 2020

Excellent service. Very helpful and knowledgeable about every vehicle on the lot. Not your stereotypical sales men, very kind and never pushy! Highly recommend Bud Brown Volkswagen!! More

by BD1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Nov 23, 2020 -

Bud Brown Volkswagen responded

It makes our day to hear that our service stood out to you. Thank you so much for your kind recommendation! All of us at Bud Brown Volkswagen wish you safe travels in your new ride.

November 18, 2020

Always they are fast service to be done. The people always professional and kind. They are very efficient checking all my car when I take it for oil change. More

by NATSHELLYMELGOZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Tom Mabe
Nov 18, 2020 -

Bud Brown Volkswagen responded

Thank you for the glowing review! We appreciate your support and hope to work with you again at Bud Brown Volkswagen. Safe travels!

November 17, 2020

Very helpful in the service department today when I needed new batteries for my keys. The gentleman was very polite and shared why I needed to take my keys out of the car when in the garage so I don’t More

by JOE.AUTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Nov 18, 2020 -

Bud Brown Volkswagen responded

We're glad to hear that our service team was so helpful, Joe! Thank you for coming to Bud Brown Volkswagen for your new key batteries!

November 17, 2020

Good experience at the dealership and bought a 2021 Atlas Premium from Jeff. Picked the car up on Jeff’s day off and Missy did a great job to close. I compare at a GMC Arcadia Denali, Hyundai Palisade More

by Alanupdike58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Jeffrey Condrey
Nov 18, 2020 -

Bud Brown Volkswagen responded

Congratulations on your 2021 Nissan Atlas Premium! We appreciate this feedback and are happy to hear that Jeff and Missy could assist with your purchase. Thank you for choosing Bud Brown Volkswagen!

November 17, 2020

Every one was very professional and made buying a car fun again will tell all my friends to check this place out for there next car More

by MCKENZIEW2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell, Jeffrey Condrey
Nov 18, 2020 -

Bud Brown Volkswagen responded

There is nothing we love more than hearing that our customers are having fun during their time at Bud Brown Volkswagen! Thank you so much for recommending us. We hope that you love your new ride!

November 16, 2020

Quick honest and understanding!! Missy is a rockstar!!! Love the service department as well. I’d give Missy 10 starts if I could!!! This is our 6th Bud Brown VW since 2011!!! More

by MKMATTES44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Norman Kearney, Steve Hill, Jerry Arns, Kelly Adams
Nov 17, 2020 -

Bud Brown Volkswagen responded

This review made our day! We truly could not ask for better feedback, and we appreciate your loyalty to Bud Brown Volkswagen over the years. Congratulations on your new vehicle, and we will be sure to pass on the kind words to Missy. Safe travels!

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