Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,403 reviews
Went the extra (thousands of) mile I am a repeat Bud Brown VW customer, and my most recent experience confirms I'll be heading back. I entered the dealership knowing what I wanted - and I am a repeat Bud Brown VW customer, and my most recent experience confirms I'll be heading back. I entered the dealership knowing what I wanted - and it wasn't an easy find, but after several weeks of searching they located it and brought it to Olather. The business end of the deal was a breeze, I was given a fair deal on my trade-in and a strong offer on the new Touareg. The sales staff, Mike and Toby, were great to deal with - and I know we'll be well taken care of by the service department. AND the vehicle is great!!! More
Pleasant experience The salesman we worked with was very knowledgeable and pleasant to deal with. He answered all of our questions and applied no pressure on us to purch The salesman we worked with was very knowledgeable and pleasant to deal with. He answered all of our questions and applied no pressure on us to purchase our new vehicle.....the car sold itself. I had the clear coat applied, and the service department was great to work with as well. More
Purchased used car Great service. Not pushy at all and very helpful. Nathan came in on his day off to close the deal with us. Toby worked with us on the additional warra Great service. Not pushy at all and very helpful. Nathan came in on his day off to close the deal with us. Toby worked with us on the additional warranty. Thank you! More
Great Service and Very Helpful This was essentially the first time buying a car. The people were very helpful and were determined to do whatever they could to help me out. The fact This was essentially the first time buying a car. The people were very helpful and were determined to do whatever they could to help me out. The fact I could call a cell phone if I had an immediate question or concern was very nice. Now my family is considering buying cars from here as well. More
Bought a car Purchased a Jetta TDI wagon from Bob Brown. I found the dealership to be direct focused and efficient. It was a pleasure to work with the team. Purchased a Jetta TDI wagon from Bob Brown. I found the dealership to be direct focused and efficient. It was a pleasure to work with the team. More
fun buying a car I can honestly say I have never had so much fun spending my money as my husband and I did with Mike and Toby. They helped and laughed with us as we al I can honestly say I have never had so much fun spending my money as my husband and I did with Mike and Toby. They helped and laughed with us as we all helped my daughter buy a Jetta. They were there at 10 pm with a smile and a chuckle. Then it was our turn We could not decide between the black or the blue Passat. Mike showed us all the workings even the first aide kit. We chose the blue 2012 Passat and then the paper work began This was best time my husband and I had spending money . Mike and Toby made jt so fun to sign papers and watch them fold papers. Don't lose two guys they sold us on VW. Now when we have a family get together you will see three VW's sitting in the driveway (our youngest already has a VW).THANKS MIKE AND TOBY marie and bob More
New car purchase Never had a vw,drove it and loved it.Very good sales staff Dave Shelton was our salesman,very knowledgeable and eager to help.Will tell others. New Never had a vw,drove it and loved it.Very good sales staff Dave Shelton was our salesman,very knowledgeable and eager to help.Will tell others. New car have not been to service yet. More
I finally got the Tiguan I have wanted for six years!!! I drove my 2004 Jetta to Bud Brown to LOOK at a certified pre-owned 2013 Tiguan. Before I knew it, I was leaving in it. I have wanted a Tiguan since I drove my 2004 Jetta to Bud Brown to LOOK at a certified pre-owned 2013 Tiguan. Before I knew it, I was leaving in it. I have wanted a Tiguan since they first came out and I love it! Andre BonHomme was super friendly and helpful and he has contacted me several times since the sale to check on things and to see if I had any questions. I appreciate that personal touch. Bobby helped me with financing and he was great too. I will definitely recommend Bud Brown to everyone I know. Thanks again, Andre!!! You're the best. Connie Taggart More
WE Love our Bug We had an awesome experience with Missy! It was worth the drive to visit this dealership. Very happy with our purchase! THANK YOU MISSY!!!! We appreci We had an awesome experience with Missy! It was worth the drive to visit this dealership. Very happy with our purchase! THANK YOU MISSY!!!! We appreciate your help and assistance in purchasing our BUG!! More
Traded in old car for newer Traded in my old car for an upgrade..lightly used vehicle. Dealership was professional and easy going. Sales team did a great job through the whole pr Traded in my old car for an upgrade..lightly used vehicle. Dealership was professional and easy going. Sales team did a great job through the whole process. More