Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,403 reviews
Best team of people I have ever purchased a vehicle from Andre had informed me that the dealership had taken in a vehicle I had been looking for, he went out of his way to pick me up and bring me to the deal Andre had informed me that the dealership had taken in a vehicle I had been looking for, he went out of his way to pick me up and bring me to the dealership (20 minutes out of his way) we figured I would be leaving with the truck but I had some unexpected hurdles, Andre drove me home so I wasn't late for work and the finance team worked together to put the deal in place. Best experience ever! More
Helpful and professional service Bud Brown had a the best deal around on my 2015 Passat. They also gave a great price on my trade-in, and their sales people aren't pushy like my exper Bud Brown had a the best deal around on my 2015 Passat. They also gave a great price on my trade-in, and their sales people aren't pushy like my experiences at other dealerships. More
I Keep Coming Back We just purchased our fourth VW at Bud Brown. Everybody in the family has one! With that purchase history, we know and like the sales and management t We just purchased our fourth VW at Bud Brown. Everybody in the family has one! With that purchase history, we know and like the sales and management team very well. Missy and the Bud Brown team listen to the customer, and have always gone the extra mile for us. I am a great loyal fan of the VW brand, and Bud Brown VW is the best VW retailer I have every dealt with. You can shop other places, but the VW experts, the inventory and the great deals are at Bud's. More
Professional, Effecient Sales Experience Our search for a 2016 Tiguan R-line led us from Topeka to this dealership. Missy McConnell was very friendly and efficient in her sale of our new vehi Our search for a 2016 Tiguan R-line led us from Topeka to this dealership. Missy McConnell was very friendly and efficient in her sale of our new vehicle to us. Everything was handled professionally and we will return to this dealership for our future purchases. More
Car buying & Service repair Excellent professional skills exemplified by all staff members I dealt with in my first car buying experience, & service repair experience at a dealer Excellent professional skills exemplified by all staff members I dealt with in my first car buying experience, & service repair experience at a dealership. Very personable, respectful, & could tell was on my side rooting for me to choose a car that would best suite my lifestyle; this was achieved & exceeded all my prior anxieties I had about car buying! Thanks ya'll, keep up the wonderful work! More
Salesman was great I recently purchased a Beetle from this dealership. My salesman, Jake Gilliam, was great. His main objective was to make sure I liked the car, not jus I recently purchased a Beetle from this dealership. My salesman, Jake Gilliam, was great. His main objective was to make sure I liked the car, not just to sell it. I appreciated his easy going style and genuineness. He was very helpful, explaining in detail how everything worked. In the week following the purchase, he followed up with me several times to see how I liked the car and if I had any questions. I appreciated his customer service approach and feel like I could email him with any questions in the future. More
Easiest Car Purchase Ever My husband I just purchased a new Passat at Bud Brown Volkswagen. Our sales guy Grant was awesome. He told us everything we could possibly know about My husband I just purchased a new Passat at Bud Brown Volkswagen. Our sales guy Grant was awesome. He told us everything we could possibly know about the car and worked to get us a fair deal. Financing was a breeze. Everyone we met at the dealership were friendly and knowledgeable. We will absolutely return there to buy our next vehicle. More
Look no further for a VW Dealer! Our daughter is getting ready to turn 17 so I am giving my 2001 Altima to her. So, I had the daunting task of deciding what I wanted to drive. Cars Our daughter is getting ready to turn 17 so I am giving my 2001 Altima to her. So, I had the daunting task of deciding what I wanted to drive. Cars have improved so much over 14 years. I test drove cross-overs, including a Tiguan. I liked it, but I wasn't in love with the cross-overs. We went back to Bud Brown and spoke to Jake Gilliam again. He was very patient with me as I drove three different cars. It was a difficult decision but Jake worked with us and explained the differences in all cars until I finally made my decision...2015 Passat TDI SE. We got a great price on a wonderful car! More
Good experience I live 2.5 hours away from the dealership, but they had the car I wanted. I was a little but worried about the trade in value of my vehicle we talked I live 2.5 hours away from the dealership, but they had the car I wanted. I was a little but worried about the trade in value of my vehicle we talked over the phone, but they held their hand of the deal, so I am a pleased and happy customer! More
New Car Purchase Grant was exceedingly patient explaining all of the features of our new car. We are a bit on the older side and a bit technologically challenged. He Grant was exceedingly patient explaining all of the features of our new car. We are a bit on the older side and a bit technologically challenged. He will meet with us later for a further tutorial. Blessings on him. More