Bud Brown Volkswagen
Olathe, KS
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Good communication of issues found. Timely repair. Good customer service. Worked with my warranty company. Car ran great when returned. Will continue to use them for repair or general service. customer service. Worked with my warranty company. Car ran great when returned. Will continue to use them for repair or general service. More
We had a great experience buying a new VW Atlas with Max! Max was very knowledgable, and patient, He made the process very easy. Thanks Max and Bud Brown VW. Max was very knowledgable, and patient, He made the process very easy. Thanks Max and Bud Brown VW. More
Service was timely, well priced, and the staff was very informative. The staff also provided feedback of future services to consider. My cat was washed and delivered right in the time they projected. informative. The staff also provided feedback of future services to consider. My cat was washed and delivered right in the time they projected. More
Buying the car at your dealership was a good experience for the most part. Jason, our salesman was friendly, knowledgeable, and helpful. The only negatives were the wait for the car to be cleaned up and for the most part. Jason, our salesman was friendly, knowledgeable, and helpful. The only negatives were the wait for the car to be cleaned up and the trip I made back on Monday to get the front license plate that had not been moved to the new car. However those two issues would certainly not keep me from dealing with them again. More
Service department is great. Their parts department is not the most helpful. Second parts order with them that I was not notified that my parts were in. This last order was a key and now my car is tellin not the most helpful. Second parts order with them that I was not notified that my parts were in. This last order was a key and now my car is telling the battery is low. Paid over $300 for a key battery to be low on what is supposed to be a nee key. Can’t get anyone to return a message about it either. More
Great customer service. Attention to detail was great. Great communication. Ver happy with the service and timelines. I would recommend Bud Brown VW to anyone. Great communication. Ver happy with the service and timelines. I would recommend Bud Brown VW to anyone. More
Very happy with service I received. I got in with no trouble, and my car was taken care of with quality attention and prompt service. Five stars all the way around! Thank you so much, But Brown Volkswag trouble, and my car was taken care of with quality attention and prompt service. Five stars all the way around! Thank you so much, But Brown Volkswagen! More
Everyone I have worked with in sales and service at the dealership is great! I am very happy with my experience and would recommend Bud Brown to anyone wanting to purchase a new vehicle. dealership is great! I am very happy with my experience and would recommend Bud Brown to anyone wanting to purchase a new vehicle. More
Routine service for VW Tiguan including oil change and tire rotation. Also did a brake check. Team worked with my 20 year old daughter directly and made sure her needs were met in a friendly and profess tire rotation. Also did a brake check. Team worked with my 20 year old daughter directly and made sure her needs were met in a friendly and professional way. More
Mike was my salesman very friendly and professional I really enjoyed doing business at Bud Brown Olathe all the staff super friendly and very knowledgeable thanks again to everyone at Bud Brown VW Olathe really enjoyed doing business at Bud Brown Olathe all the staff super friendly and very knowledgeable thanks again to everyone at Bud Brown VW Olathe! I had a awesome experience with my purchase 👍 More