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Bud Brown Volkswagen

Olathe, KS

4.5
2,406 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,406 reviews

December 09, 2017

Happy customer Sam Silverman did a superb job getting us through the process of buying from Bud Brown. Others I interacted with in the process was enjoyable too! More

by Sanchez
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Silverman, Missy McConnell
December 05, 2017

Easy to work with Everyone at Bud Brown was easy to work with. This was my first time purchasing a car on my own, and they took the time to answer all of my questions a More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Betts, Jeremy Betts
November 24, 2017

Excellent service! Jeremy answered all my questions thoroughly and was affable. This was the best car buying experience I've ever had. I would definitely refer my frien More

by mc15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Betts, Jeremy Betts
November 23, 2017

Recent Purchase Everyone is always friendly and we feel we are given excellent service. We are longtime customers and really have enjoyed working with Missy McConnel More

by ELWREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Missy McConnell, Jake Watson, Steve Hill
November 22, 2017

Poor Communication/Poor Customer Service I thought I was starting the purchase procedure/financing on a vehicle with Bud Brown, but then communications went quiet and there was no contact cal More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tynessa Vanburen
Dec 27, 2017 -

Bud Brown Volkswagen responded

Dave, I apologize for your negative experience. It is never our intention to mislead anyone. I have addressed this with all involved to make sure it does not happen again. Thank you for considering us.

November 02, 2017

Very good! After spending 10 hours at 3 other dealerships, Missy had the car I wanted ready to go and with no negotiating! Would definitely refer my friends to B More

by Paramedic95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Pringle, Missy McConnell
October 24, 2017

Great experience! This is our second car buying experience from Bud Brown Volkswagen. We returned because of their excellent customer service! We asked for Missy McCon More

by cordy53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Irish, Missy McConnell
October 23, 2017

Bud Brown Best Sales and service at BB are exceptional. Very easy to wok with. Excellent experience. We purchased a new Atlas and Missy and Phil worked with VW to More

by VWverified
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Missy McConnell
October 23, 2017

Excellent Experience I worked with Samuel Silverman and he was awesome! He was very accomodating and was a real pleasure to work with in purchasing my vehicle. More

by Evan Doran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Silverman
October 16, 2017

vehicle purchase Had a very pleasant experience & our salesman Samuel Silverman was very helpful and knowledgeable. Also, the gentleman who did our paperwork was very More

by knnrue1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Silverman, and don't remember the name of the gentlemen who did all our paperwork , Casey Hassett
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