Bud Brown Volkswagen

Like Working with a Friend I HATE car shopping and almost sent my husband along without me just to avoid having to deal with it. But Chris was a genuine delight to work with. I I HATE car shopping and almost sent my husband along without me just to avoid having to deal with it. But Chris was a genuine delight to work with. I actually enjoyed our time there and felt that he had our best interest at heart. He literally did not stop trying different things until we had the payment plan we wanted. He was simply the best. Everyone we dealt with at Bud Brown was courteous, genuine, and honest. Fantastic experience. More

Excellent Experience Missy was the best salesperson I've ever worked with. Friendly and not pushy AT ALL! She was extremely patient and knowledgeable. I will send every ca Missy was the best salesperson I've ever worked with. Friendly and not pushy AT ALL! She was extremely patient and knowledgeable. I will send every car buyer her way! More

Refreshingly honest and fair From the minute I walked in to when I left, the people I dealt with were friendly, helpful and knowledgeable. It was amazing that I never felt pressu From the minute I walked in to when I left, the people I dealt with were friendly, helpful and knowledgeable. It was amazing that I never felt pressured or that I was being taken advantage of. Buying a car can be very stressful and adversarial but, at no time during the process did I feel intimidated. I not only bought the vehicle but, I left the dealership feeling good about the whole process. I was treated fairly and truly felt like a customer, not just another victim. Congrats to all involved! More

Great Experience Missy was so helpful in finding us a car that fit our budget and our needs and really went out of her way to get us in and out the door fast, as we ha Missy was so helpful in finding us a car that fit our budget and our needs and really went out of her way to get us in and out the door fast, as we had our baby with us. She worked with me by email and phone leading up to our actual visit to the dealership and had things ready for us when we arrived. I've been with Bud Brown for 4 years and love them. Everyone is so friendly. Great dealership--no gimmicky stuff or tricks. I highly recommend! More

Fantastic Dealership! My entire adult life I have been a Ford guy. This year I decided to trade my truck for a mid sized sedan. I just happen to decide while I was out lo My entire adult life I have been a Ford guy. This year I decided to trade my truck for a mid sized sedan. I just happen to decide while I was out looking that I would stop at Bud Brown VW. Max Harrell met me in the lot while I was looking at a Passat. With no pressure, he asked me what I was looking for and if we wanted to take a ride in the Passat. He took the time to show me the features and how the Passat is different from other cars in its class. That day I purchased the Passat. The buying experience was easy and the entire staff was friendly and helpful. That was in February. I just bought my wife a 2018 Atlas last week. I was so impressed with Max and the rest of the Bud Brown VW team, I couldn't think of going somewhere else. More

Very helpful team and great vehicle. Had a 6pm 'appointment' to test drive the 2018 Atlas. Test drove the SEL Premium and then falling in love with it realized it was too much vehicle for Had a 6pm 'appointment' to test drive the 2018 Atlas. Test drove the SEL Premium and then falling in love with it realized it was too much vehicle for us so Sam talked with us in length on the lower models, comparing the features of each trim version to make a decision on the vehicle we wanted to go with. Sam and the finance team worked with us to come to a payment we were comfortable with and then they took to time to go over all the various protection packages they offered and benefits of each. There was NO pressure to purchase any of these add on packages whatsoever. Just letting us know they were there and what they comprised of. After all of the time spent making our choices and coming to a price plan, it was past 10pm (mind you they 'close' at 7pm) so Sam set up an appointment the following Saturday to have our new 2018 Atlas SEL detailed and even further feature explanation demonstration done. Sam did a great job showing us each and every feature of the Atlas and answered all of our questions or got the answer if we hit him with a curveball. I hope to not need to visit the Service team which means VW is making a quality vehicle. :-) We'll just be making our normal maintenance visits and then perhaps leasing another vehicle in 4 years! More

A Great Experience Jeremy Betts displayed courteous and professional interaction throughout the entire experience. Mr. Betts was polite, as well as knowledgeable in answ Jeremy Betts displayed courteous and professional interaction throughout the entire experience. Mr. Betts was polite, as well as knowledgeable in answering all of our questions. His professionalism in assisting us was exemplary and put us at ease in deciding to purchase the vehicle through him. He is a great asset to the Bud Brown VW dealership. Thank you for making this such an enjoyable experience! More

Most Auto Dealerships are not like Bud Brown Volkswagen. Friendly and enjoyable experience. Reasonably transparent. To the point and timely during negotiations. Sam Silverman explained everything in a relax Friendly and enjoyable experience. Reasonably transparent. To the point and timely during negotiations. Sam Silverman explained everything in a relaxed manner. He did a great job going over the details of the new Tiguan, and there is a lot to cover in a SEL Premium, Good job Sam. More

No pressure! It's apparent Brandon Jackson really enjoys his job. He was able to answer nearly every question. If not, quick to find out. He followed thru with Det It's apparent Brandon Jackson really enjoys his job. He was able to answer nearly every question. If not, quick to find out. He followed thru with Detailing Service issue. Service Dept responded immediately and provided a loaner. Brandon is also patient, even with our grandchildren with us. More

Very Happy Costumer Samual made the Car buying experience easy,and fun.He is knowledgeable,honest and friendly.I will definitely refer our friends and family to Samual@Bu Samual made the Car buying experience easy,and fun.He is knowledgeable,honest and friendly.I will definitely refer our friends and family to Samual@Bud Brown VW More